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Canon PIXMA MX410 Support Question

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Question posted by kleab0411 on February 8th, 2012

Mx410 Wireless All In One

I purchased the MX410 wireless all in one machine and I can't receive faxes.

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Answer #1: Posted by BusterDoogen on February 8th, 2012 8:28 PM

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BusterDoogen

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Go here to check to see if you have the latest drivers & software. You can also check the fax help link.

http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mx_series/pixma_mx410?selectedName=DriversAndSoftware

Related Canon PIXMA MX410 Manual Pages

Network Setup Troubleshooting - Page 2

...PIN codes do not match is Displayed P.6 Reference Information Configuring Wireless LAN Settings Manually Restoring the Machine's Default LAN Settings to the on the Detected Access Points...software. Screens are used in this manual depending on the Detected Printers List Screen P.5 WPS WCN Additional Computers Setup Set Up New Printer Screen is Displayed P.7 P.8 P.8 P.8 P.8 P.8 P.10 ...

Network Setup Troubleshooting - Page 3

..." in "Configuring Wireless LAN Settings Manually" on the access point? Enable SSID broadcast (connection via "ANY" SSID, etc.) disabled or is not supported on the machine. Change the security protocol...Point is Not Displayed (Detected) on the Detected Access Points List Screen" on other wireless devices. Problems during Software Installation The Target Access Point is Not Displayed (Detected) ...

Network Setup Troubleshooting - Page 4

... B D When you have only one access point The access point selected in Check 4 of "Set Printer IP Address Screen is displayed. • For details on how to check the network key of the ... inactive DHCP function. AB • For details on how to check the MAC address of the machine, click Set IP Address (B), then follow the procedure in the Detected Access Points List screen will ...

Network Setup Troubleshooting - Page 5

... MAC address filtering A function to block access from unauthorized wireless devices by saving the MAC addresses of specific wireless devices (computers, printers, etc.) to the access point beforehand. • Firewall...access point or contact its manufacturer. • To check the MAC address of the machine, print the Network Configuration Page, then check MAC Address. Glossary • Network ...

Network Setup Troubleshooting - Page 6

... multiple wireless devices (such as computers and printers) connected to an access point. ENGLISH Check 3 Is the IP filtering feature enabled on the access point? • For details on how to change the settings of the access point, then click Redetect. • For details on page 11, then click Redetect. The Machine is...

Network Setup Troubleshooting - Page 7

... feature A function to prevent communication between multiple wireless devices (such as computers and printers) connected to an access point. Check 4 When obtaining an IP address automatically, make sure that the DHCP function of the access point is Displayed Check The screen appears when the machine cannot be detected during setup using WPS or...

Network Setup Troubleshooting - Page 8

...on how to set PIN codes to the access point or computer, refer to "7 Set Up a Wireless Connection" in the printed manual: Getting Started. • When using an access point that does not ... or contact its manufacturer. • For the procedure to configure WPS settings of the machine, refer to "Wireless Setup Using WPS (Wi-Fi Protected Setup)" in the printed manual: Getting Started. PIN...

Network Setup Troubleshooting - Page 9

...network device connected to on page 9. C 5 Select the security protocol for the machine again after the Network Environment is Changed Check Wait until the IP address is ...to on page 9. Configuring Wireless LAN Settings Manually Action Enter the access point name/network name (SSID) and security setting (WEP, WPA, etc.) directly. The Machine is Not Detected after confirming...

Network Setup Troubleshooting - Page 10

...other than TKIP or change the standard to something other than IEEE802.11n, then configure wireless LAN settings again. • When the access point is set as an encryption ...• Enter upper and lower case letters of the alphabet correctly when the network key is between the machine and AirPort. 5 Select Authentication (J), then click OK (K). Go to . 7 The Manual Setup screen returns...

Network Setup Troubleshooting - Page 11

...Wireless LAN SSID Data encryption TCP/IP settings Inactive BJNPSETUP Inactive Obtain an IP address automatically 10 Restoring the Machine's Default LAN Settings to Perform Setup Again Action Follow the procedure below to restore LAN settings of the machine...a while, the Device settings screen returns. The LAN setting of the machine to the default state. 1 Use the Menu button to select Device ...

Network Setup Troubleshooting - Page 12

...2 Are the machine and network device (router, access point, etc.) turned on each device. Turn on ? Also, is required for network settings when configuring wireless settings without using ... access point, refer to the network? ENGLISH Connection Checklist Check 1 Before connecting the machine, are possible? Leave some space between the installation location and a microwave oven, refrigerator...

MX410 series Getting Started - Page 65

...WCN-NET) WPS (Push button configuration/PIN code method) Other Features: Administration password Fax Specifications Applicable line Public Switched Telephone Network (PSTN) Communication mode Super G3, G3 ...bit/24 bit (RGB each 16 bit/8 bit) Network Specifications Communication protocol TCP/IP Wireless LAN Supported Standards: IEEE802.11n/IEEE802.11g/IEEE802.11b Frequency bandwidth: 2.4 GHz Channel...

Quick Menu Guide - Page 8

...) in the Shortcut About Downloading My Image Garden • To display recommended items in Image Display. 1. Internet connection is required depending on your scanner or printer. When you must agree to download My Image Garden. General Notes (Quick Menu) Quick Menu is subject to be subject to the Canon website for...

Quick Menu Guide - Page 23

... Box) Displays the Preferences dialog box. (Help) Opens this guide. (Close) Closes the Main Menu. 23 Click to the Shortcut Menu. (3) Model Name Area The printer/scanner model name registered in the Preferences dialog box is displayed. The model name display format varies depending on the registered...

Quick Menu Guide - Page 30

... may be sent to use . 30 Click to use . via Quick Menu. Scanner Displays the scanner model name. Preferences Dialog Box You can register a printer/scanner model, region, language, etc. Select Model Printer Displays the printer model name. Select the scanner you want to display a list of the Main Menu. • Click the...

Quick Menu Guide - Page 31

... If there is available only if you have already completed the CANON iMAGE GATEWAY user registration. Note If an all-in-one inkjet printer is selected for Printer, the same printer will be automatically selected for Scanner. Login Information Login Settings Displays the Login Settings dialog box. Use the Notices/Updates function Select...

Quick Menu Guide - Page 32

... will be sent to Canon: your product name, OS information, regional information, language information, and information that you select this function. Click the icon to receive information periodically. OK Applies the settings and closes the Preferences dialog box. appears on (Notices) or (Updates) in which you can check or download the...

Quick Menu Guide - Page 33

... (Quick Menu) in the following cases. After bringing the Shortcut Menu to the front, it to your printer/scanner manual for details on the desktop to bring the Shortcut Menu to install the printer/scanner driver. Make sure that you move it is displayed, the Shortcut Menu may not be operated with...

Quick Menu Guide - Page 34

... Preferences dialog box appears. 3. Start Quick Menu. 2. Right-click (Open Main Menu) in the displayed menu. The version information appears. 34 Quick Menu - Click the printer/scanner model name displayed in the Registered Model Name area in the Main Menu. Click About. Click (Preferences Dialog Box) displayed at the bottom of...