Canon PIXMA MG5420 Support Question
Canon PIXMA MG5420 Support Question
Find answers below for this question about Canon PIXMA MG5420.Need a Canon PIXMA MG5420 manual? We have 2 online manuals for this item!
Question posted by ssnazzy9 on March 23rd, 2014
Mg5420 Suddenly Cannot Detect Photo Paper
Regular paper prints fine, but when I use photo paper and tell the print driver it is photo paper, the printer tells me that there is no paper loaded. I performed the roller cleaning maintenance but that made no difference.
Current Answers
Answer #1: Posted by Odin on March 23rd, 2014 4:44 PM
Odin
Member since:
April 10th, 2010 Points: 41,236,730
Member since:
April 10th, 2010 Points: 41,236,730
You very likely are not loading the photp paper correctly. The procedure for loading photo paper may be different ffrom that for loading regular paper, depending on the paper size. See http://kbsupport.cusa.canon.com/system/selfservice.controller?CONFIGURATION=1011&PARTITION_ID=1&secureFlag=false&TIMEZONE_OFFSET=&CMD=VIEW_ARTICLE&ARTICLE_ID=59632.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Related Canon PIXMA MG5420 Manual Pages
Setup Guide - Page 2
Setup Guide
This guide provides information for setting up a network connection for Connection Printer Setup Setup Procedure Selection
Push Button Method Standard setup WPS Other setup (Advanced setup)
Disable WEP WPA/WPA2
Character Entry
Troubleshooting Network Connection
Wireless Connection Preparation for the printer.
Setup Guide - Page 3
..., router functions, setup procedures and security settings of the network device vary depending on . b Printer Setup
1. Change the
security protocol for Connection
Before Starting Wireless Connection Setup 1.
Press the HOME button (A) on , the POWER lamp (A) will be used as your personal information to a third party. • An "Ad-hoc connection," which establishes...
Setup Guide - Page 4
...to the Network by Entering the Access Point's Settings Directly on the printer When you are unsure if your access point or router supports this technology, press the Stop button....Wi-Fi lamp (C) lights up when wireless connection is displayed on the Printer
When using WEP key number 2, 3 or 4, select "Advanced setup". Use the or button (A) to the screen for access points supporting WPS (Wi...
Setup Guide - Page 5
... left screen appears, press the OK button.
For details on the printer flashes while searching for or connecting to the access point manual.
2. The network connection setup is now complete. The (blue) Wi-Fi lamp on pressing the WPS button, refer to the access point.
3. d-A Push Button Method d Connection Using WPS
1.
Setup Guide - Page 6
d-B Standard setup d Connection via Standard setup
1. One of the screens below will be displayed on the printer.
5. Press the left screen appears, press the OK button. Press the OK button. 3. Character entry is now complete.
The network connection setup is case-sensitive.
7. ...
Setup Guide - Page 7
Press the OK button. 5. For details on the printer within 2 minutes. Press the OK button on pressing the WPS button, refer to the access point.
8.
...Fi lamp on the access point. Select Push button method.
4. Press and hold the WPS button on the printer flashes while searching for or connecting to the access point manual.
7. Press the OK button. 3.
d-C WPS d Connection...
Setup Guide - Page 8
... button. 5. The network connection setup is now complete. When the left screen appears, press the OK button. Press the OK button. 3. Select the security protocol used by the access point, then press the OK button.
Disable
7.
Select your access point, then press the OK button.
6. Select Other setup.
2. d-D Other setup...
Setup Guide - Page 9
Press the OK button.
10.Enter the WEP key.
WEP
7.
Press the OK button. 9. Select the WEP key number you want to use.
8. Character entry is now complete. The network connection setup is case-sensitive.
11. Press the left Function button. 12.Make sure that the WEP key is correct.
13.Press the left Function button. 14.When the left screen appears, press the OK button.
Setup Guide - Page 11
You can enter the characters when the keyboard is displayed on the printer's LCD. Repeat 1 and 2 to the next character.
3. Use the
buttons (B) to select a character from the keyboard, then press the OK button to
select and move to enter the... characters.
2. Follow the procedure below.
1.
Character Entry
You can enter the characters when the keyboard is displayed on the printer.
Setup Guide - Page 12
...etc.) or disable the stealth mode, then press the left Function button (A) on the printer to use multiple access points? Wireless connection settings of the access point can be other causes. "WPA/WPA2 ...off, then turn it back on ? Troubleshooting
Standard setup
The Target Access Point is Not Detected • Is the network device (router, etc.) turned on . • Check the access point ...
Setup Guide - Page 13
... can be detected.
The Access Point Name is Not Displayed Automatically Refer to the manual supplied with the access point or contact its manufacturer.
The Network Password is Not Displayed Properly Access point names with the access point or contact its manufacturer. When using multiple access points: Select Use multiple AccessPoints...
Setup Guide - Page 14
...use WEP key number 1, or select a WEP key number by entering wireless connection settings of the access point, refer to the manual supplied with the access
point or contact its manufacturer. To perform... may be accepted. Press the HOME button. 2. Make sure that the MAC address of the printer. 1. Use the or button (B) to the access point. WEP
Failed to connect to...
Setup Guide - Page 15
... connection
settings again. • For details on how to check or change the settings of the printer. 1. If the problem is not resolved, there may be other than IEEE802.11n, then configure ... is set to TKIP, IEEE802.11n cannot be used as the communication standard. • For details on the access point, change the settings of the printer will be accepted. See also the sections below ...
Setup Guide - Page 16
Use the or button (B) to display WLAN setup, then press the left Function button (C). Press the HOME button (A).
2. To perform Standard setup again 1.
Setup Guide - Page 18
...? • Are the access point and printer installed in an open space where wireless communications are found. Do you have only one access point: Select Use one AccessPoint only, then press the OK ...the access point or contact its manufacturer. Advanced setup
The Target Access Point is Not Detected • Is the network device (router, etc.) turned on how to check the MAC address...
Setup Guide - Page 19
... button.
An Unknown Access Point is Displayed Access points in use nearby may also be selected.
The Access Point Name is Not Displayed Properly Access point names with the access point or contact its manufacturer. However, they can be detected.
The Access Point Name is Not Displayed Automatically Refer...
Setup Guide - Page 20
...; For details on the access point, change the settings of the access point, refer to use WEP key number 1, or select a WEP key number by entering wireless connection settings of the printer. 1. Follow the procedure below : • If the DHCP function of the access point is inactive, enable the DHCP function and...
Setup Guide - Page 21
...HOME button.
To perform Advanced setup again 1. When the setup is inactive, enable the DHCP function or specify the IP address (IPv4 only) of the printer, follow the procedure below..... 8. To specify the IP address of the printer and configure wireless connection settings again. Select Device settings, then press the OK button. 3. Use the or button (B) to the manual supplied with...
Setup Guide - Page 22
... entered for the access point is set as the
encryption standard, change the encryption standard to communicate using IEEE802.11n standard only and TKIP is correct. Make sure that the MAC address of the printer. 1. See also the sections below to something other than IEEE802.11n, then configure wireless connection settings again...
Setup Guide - Page 23
Press the HOME button (A).
2. Use the or button (B) to display WLAN setup, then press the left Function button (C). To perform Advanced setup again 1.
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