Canon PIXMA MG2120 Support Question
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Question posted by lglass1 on November 6th, 2016
Problem With Ink Cartridges
Current Answers
Answer #1: Posted by Odin on November 6th, 2016 4:45 PM
- You inserted the cartridges incorrectly
- The cartridges are defective or incompatible with this printer
- The printer is defective
Number 1 is unlikely, since you've indicated that you've done this before. It's advisable nevertheless to review the instructions, on this manual page: https://www.manualslib.com/manual/275574/Canon-Pixma-Mg2120.html?page=2#manual. Regarding number 2, make sure you have the Canon brand cartridges, per page 3 of the same manual. If not, return and replace them. If number 3 remains, invoke your warranty if it's within the warranty period. (Use the contact information here--https://www.contacthelp.com/canoncustomer-service.)
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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