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Canon MAXIFY MB5420 Support Question

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Question posted by mjwaters6 on January 5th, 2017

We Have A Canon Mg 5420 Printer And It Is Giving A Support Code 6000.

We have tried canceling all print jobs and turning power off and on. this error code 6000 keeps coming up. Is there a quick fix? I am in the middle of printing and need help.

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Answer #1: Posted by BusterDoogen on January 5th, 2017 12:45 PM

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Go to page 1338 for the reset procedure for the 6000 error..

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Related Canon MAXIFY MB5420 Manual Pages

MB5400 series PDF User Manual Windows - Page 65

... beforehand. • To find out which models support PIXMA/MAXIFY Cloud Link check the Canon homepage. • The screen display may change without using a computer: • Print images from a photo-sharing service • Print documents from Your Smartphone, Tablet, or Computer Important • In certain countries, PIXMA/MAXIFY Cloud Link may not be available or the...

MB5400 series PDF User Manual Windows - Page 132

...print or scan status by looking at Status list, and the print or scan history by looking at the display time, depending on the printer status. • Manage jobs This screen displays the print... about an error that is not supported. • Properties This screen displays the status of the printer that occurred. To cancel or delete a job, select that job and then select Cancel or Delete....

MB5400 series PDF User Manual Windows - Page 431

... in some countries or regions. Note • Page sizes and media types the machine supports differ depending on page sizes and media types, access the Canon website. • Genuine Canon paper is not sold by name. Use genuine Canon paper to print important photos, when possible. A variety of the non-printable side, see each product...

MB5400 series PDF User Manual Windows - Page 595

... For such apps, please set up an account beforehand. • To find out which models support PIXMA/MAXIFY Cloud Link check the Canon homepage. • The screen display may change without using a computer: • Print images from a photo-sharing service • Print documents from Your Smartphone, Tablet, or Computer Important • In certain countries, PIXMA...

MB5400 series PDF User Manual Windows - Page 625

...; To find out which models support PIXMA/MAXIFY Cloud Link check the Canon homepage. • The screen display may be available or the available apps may change without using PIXMA/MAXIFY Cloud Link, you use the following functions without prior notice. 625 Using PIXMA/MAXIFY Cloud Link By using a computer: • Print images from a photo-sharing...

MB5400 series PDF User Manual Windows - Page 928

... an account beforehand. • To find out which models support PIXMA/MAXIFY Cloud Link check the Canon homepage. • The screen display may be different. • Some apps require that are linked with various cloud services. Using PIXMA/MAXIFY Cloud Link from Your Printer Using PIXMA/MAXIFY Cloud Link from a data management service • Save scanned...

MB5400 series PDF User Manual Windows - Page 1053

... close the message, then send the fax. Check 8 Is the telephone line connected correctly? If a support code is displayed, see "A Message Is Displayed" for your telephone company and the manufacturer of the Online Manual. Check 7 Does a printer error occur? If the telephone line is connected correctly, then there is displayed in the computer screen...

MB5400 series PDF User Manual Windows - Page 1062

... Key Unknown • Paper Jams • Cannot Send a Fax • Cannot Receive a Fax, Cannot Print a Fax • List of Support Code for Error Examples of Problems Printer Does Not Move • Power Does Not Come On • Machine Suddenly Cannot Be Used • Printing Does Not Start • Paper Jams • Scanning Problems (Windows) • Scanning Problems (Mac...

MB5400 series PDF User Manual Windows - Page 1140

... is not resolved after performing print head deep cleaning, turn the printer off the printer and perform print head deep cleaning again 24 hours later. No Ink Comes Out Check1 Has ink run out? Contact your nearest Canon service center to determine whether the ink ejects properly from the print head nozzles. List of Support Code for the problem color...

MB5400 series PDF User Manual Windows - Page 1177

... Reports and Lists Check8 Does an error occur during transmission? • Ensure that an error message is displayed on the platen glass or in the printer's directory by printing RECIPIENT TELEPHONE NUMBER LIST. When the error message with your terminal adapter or telephone adapter. 1177 When the error message without the support code is displayed on the Fax...

MB5400 series PDF User Manual Windows - Page 1198

... turn the printer on . The POWER lamp flashes while the printer is lit. Check3 Has front cover been left open the front cover. Print Head Holder Does Not Move to Replacement Position Important • The print head holder moves to the position for replacing only when an ink tank runs out of Support Code for Error. Check if the POWER...

MB5400 series PDF User Manual Windows - Page 1211

...Error Regarding Automatic Duplex Printing Is Displayed Error Regarding Power Cord Being Unplugged Is Displayed (Windows) Writing Error/Output Error/Communication Error (Windows) Other Error Messages (Windows) Inkjet Printer/... edited or processed on errors that you want to print. 1211 We recommend that have support code, see below . Note • A support code (error number) is displayed on...

MB5400 series PDF User Manual Windows - Page 1223

... of Support Code for Error (Paper Jams) If paper jams, remove it following the appropriate procedure as shown below. • If the paper is jammed inside the front cover: 1300 • If the paper is jammed inside the rear cover: 1303 • If the paper is jammed inside the rear cover as the printer...

MB5400 series PDF User Manual Mac - Page 63

...Printer Using PIXMA/MAXIFY Cloud Link from a data management service • Save scanned images to a data management service. • Use Twitter to a cloud service, such as no paper or low ink levels. Using PIXMA/MAXIFY Cloud Link By using a computer: • Print images from a photo-sharing service • Print... which models support PIXMA/MAXIFY Cloud Link check the Canon homepage. &#...

MB5400 series PDF User Manual Mac - Page 130

... history. You can also cancel print or scan jobs and delete history information. If you are using a G3000 series model, you cannot use this service because the model is not supported. • Properties This screen displays the status of the printer that is remaining or details about an error that job and then select Cancel or Delete. 130...

MB5400 series PDF User Manual Mac - Page 416

... the Printer (Media Type) (Mac OS) Page Sizes You can use of paper for documents as well as photos or illustrations is not available in the United States, Canon paper is not sold by name. Standard sizes: • Letter 416 Supported Media Types For best results, choose paper designed for how you are printing...

MB5400 series PDF User Manual Mac - Page 502

...; Print documents from Your Smartphone, Tablet, or Computer Important • In certain countries, PIXMA/MAXIFY Cloud Link may not be available or the available apps may be different. • Some apps require that are linked with various cloud services. In addition, you can connect your printer to report the printer status, such as CANON iMAGE...

MB5400 series PDF User Manual Mac - Page 532

... Your Printer Using PIXMA/MAXIFY Cloud Link from a data management service • Save scanned images to a data management service. • Use Twitter to a cloud service, such as CANON iMAGE GATEWAY, Evernote, or Twitter, and use those apps. For such apps, please set up an account beforehand. • To find out which models support PIXMA/MAXIFY...

MB5400 series PDF User Manual Mac - Page 744

.... • To find out which models support PIXMA/MAXIFY Cloud Link check the Canon homepage. • The screen display may be different. • Some apps require that are linked with various cloud services. Using PIXMA/MAXIFY Cloud Link By using a computer: • Print images from a photo-sharing service • Print documents from Your Smartphone, Tablet, or...

MB5400 series PDF User Manual Mac - Page 938

... to request a repair. 938 Check the support code on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see If Printing Is Faint or Uneven. • If nozzle check pattern is not resolved after performing print head cleaning twice: Perform print head deep cleaning. Contact your nearest Canon service center to determine whether the ink...