Canon DR 5010C Support Question
Canon DR 5010C Support Question
Find answers below for this question about Canon DR 5010C - imageFORMULA - Document Scanner.Need a Canon DR 5010C manual? We have 2 online manuals for this item!
Question posted by estruve on January 20th, 2016
Cannon Error.
When attempting to scan receiving an error message "Scanner parameters are incorrect.. Canon DR-5010C Driver version 1, 11, 11111, 10001 (-4408)Have tried to update the drivers as well as reinstalling CapturePerfect 3.0. Any help would be greatly appreciated.
Current Answers
Answer #1: Posted by Odin on January 20th, 2016 11:22 AM
Odin
Member since:
April 10th, 2010 Points: 41,236,690
Member since:
April 10th, 2010 Points: 41,236,690
Deselect multiple pages so that you get one image per sheet. Reinstall scanning software after a 'scandisk' command.
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Related Canon DR 5010C Manual Pages
User Manual - Page 1
After you finish reading this unit. Document Scanner
Startup Manual
Please read this manual before operating this manual, store it in a safe place for future reference.
User Manual - Page 3
... TERMS OF THIS AGREEMENT, DO NOT OPEN THE SEALED DISK PACKAGE AND PROMPTLY RETURN THE CANON SCANNER, THE DISK PACKAGE CONTAINING SCANNER DRIVER SOFTWARE PROGRAMS AND/OR SCANNER UTILITY SOFTWARE PROGRAM PROPRIETARY TO CANON OR ITS LICENSOR (THE "SOFTWARE") AND THE ACCOMPANYING DOCUMENTATION AND OTHER ITEMS TO THE PLACE WHERE YOU OBTAINED THEM FOR A REFUND BEFORE THEY...
User Manual - Page 4
... future reference. After you finish Reading this manual, store it in a safe place for the Scanner
The DR-5010C scanner has a Startup Manual (this manual, store it in a safe place for future reference. Startup Manual
Explains how to use the ISIS/TWAIN driver.
Installing the Scanner (See p. 16.)
Installation Procedure (See p. 18.) Installing the
ISIS/TWAIN...
User Manual - Page 6
...INTRODUCTION ...2
Manuals for the Scanner 2 Conventions ...3
Before Using the Scanner 5
Safe Operation ...5 Installation Location ...5 Power ...6 Moving the Scanner ...6 Normal Handling ...7 Disposal ...8
Features of the DR-5010C 9 Checking the Packing List 11
Removing the Protective Packing Matarials 12 Names and Functions of Parts 14
Installing the Scanner 16
Installation Requirements 16...
User Manual - Page 11
Features of the DR-5010C
The main features of the DR-5010C scanner are ejected to 11.6" x 17"/A3 size. (Scanning conditions: Black and white, LTR/A4 size portrait, two sided, 200 dpi)
■ Compact Size The scanner is extremely compact, with measurements of the scanner. Before Using the Scanner
9 Note, the ejected documents are stacked in reverse order to how they...
User Manual - Page 13
...; The power cord varies according to country of the carton in which this scanner is missing or damaged, contact your local authorized Canon dealer or service representative.
Startup Manual (This Manual)
Quick Reference Guide
Document Eject Guide
DR-5010C Setup Disc (CD-ROM)
Adobe Acrobat Setup Disc (CD-ROM)
USB Interface Cable
Power Cord
Warranty...
User Manual - Page 14
...
CAUTION The pickup roller is located in the diagram, and slowly open the Document Feed Tray, then remove the protective tape. Slowly open it
until it . Doing so may deform the pickup roller or cause a feeding error.
12
Before Using the Scanner Removing the Protective Packing Materials
Remove all of the Upper unit.
User Manual - Page 18
... Windows 98 SE - Hard disk: 1 GB or more detailed information.
16
Installing the Scanner SCSI board or Hi-Speed USB 2.0 interface - Contact your computer must satisfy the following ...then use the DR-5010C, your local authorized Canon dealer or service representative for more available space - CD-ROM drive - Microsoft Windows Me - Microsoft Windows Me - Connect the scanner via USB 2.0...
User Manual - Page 23
.... • The SCSI cable is not provided with the scanner. DR-5010C
Computer
SCSI Cable
50-Pin Half-Pitch (Pin Type)
Installing the Scanner
21
Connecting via SCSI or USB. Check the shape of
SCSI connectors on the Shape of connecting the scanner to turn the scanner and the PC
ON once again.
Choose whichever format...
User Manual - Page 25
... standard, the scanner may not always operate normally. • If the interface is not supported. Note • The DR-5010C passed the Hi-Speed USB 2.0 certification test. Installing the Scanner
23
When using the DR-5010C with Windows NT, be sure to connect the scanner via
USB is not Hi-Speed USB 2.0 compatible, the scanning speed will slow...
User Manual - Page 32
Canon DR-5010C Help Online help for ISIS/TWAIN driver. (See "Using the ISIS/TWAIN Driver," on p. 35.)
PATCH x(xx) (Patch Code Sample Sheet) These sheets are used to automatically separate batches of documents when the scanner recognizes the patch code pattern. (See "Using Patch Code Sheets," on p. 55.)
To use the patch code sheets, you need to...
User Manual - Page 35
Installing the Software
33
Note If you are using Windows XP, the [Add or Remove Programs] dialog box is displayed. Note If you are using Windows XP, click the [Change/Remove] button. Select [Canon DR-5010C Driver] or [CapturePerfect] from the list in the
dialog box, and then click [Add/Remove].
The [Add/Remove Programs Properties] dialog box is displayed.
3.
User Manual - Page 36
Click the [Yes] button to finish uninstalling the software.
34
Installing the Software The [Confirm File Deletion] dialog box appears.
When [CapturePerfect] is selected.
4. Follow the instructions on the screen to start the uninstaller. When [Canon DR-5010C Driver] is selected
5.
User Manual - Page 39
On the Scan menu, click [Select Scanner].
5. Select [Canon DR-5010C], and then click the [OK] button. Note If [Canon DR-5010C] is not displayed in the list of scanners, re-install the ISIS/TWAIN driver. (See "Installing the ISIS/TWAIN Driver" on p. 28. )
Using the Software
37 CapturePerfect starts.
4.
User Manual - Page 56
When a patch code sheet is read in Windows, point to [Programs] - [Canon DR-5010C], and then click [PATCH X(XX)].
Patch Code Sheets
Patch code sheets are sheets printed with the scanner, or an application that is recognized, the sheet functions as a patch code sheet which allows files to install CapturePerfect or Adobe Acrobat, which support...
User Manual - Page 62
... detect them as a double feed. Double Feed Detection Function
The scanner is equipped with a Double Feed Detection function that are not fed correctly. Note • Ultrasonic double feed detection works when the documents overlap by the ISIS/TWAIN driver. When a skewed document is detected, an error message is 1.96" (50 mm) longer or shorter than the...
User Manual - Page 83
..., contact your local authorized Canon dealer or your service representative.
The Scanner Does Not Turn ON p. 81 The PC Does Not Recognize the Scanner p. 82 (Connecting via SCSI) The PC Does Not Recognize the Scanner p. 84 (Connecting via USB 2.0) Scanning Is Slow (Connecting via USB 2.0 p. 85 Images Are Not Scanned p. 85 Documents Do Not Feed Properly p. 85...
User Manual - Page 88
... trying these solutions, then contact your local authorized Canon dealer or service representative.
86
Troubleshooting Remedy Clean the sensor glass and rollers as automatic paper size detection or margins settings. Cause The scanners internal platen glass is not running normally.
For example, if the document cannot be scanned at all, it is possible that the scanner driver...
User Manual - Page 95
...GSGV Maschinenlärminformationsverordnung 3. MODEL NAMES Model DR-5010C is required to provide reasonable protection against harmful... to try to the following measures: - Increase the separation between the equipment and receiver. - Canon U.S.A. Inc. One Canon Plaza...Document Scanner, Model M11051 This device complies with Part 15 of the FCC Rules. Do not make any interference received...
Easy Start Guide - Page 1
...
Document Scanner
User's Guide
DR-5010C Setup Disc
The DR-5010C Setup Disc is installed. PUB. CE-IE-672
©2008 CANON ...errors.
5. For details, refer to "About the Setup Disc" on as shown, and carefully open the document feed tray.
Peel off the orange tape from all the orange tape from it stops. Do not grab this package are registered trademarks of the scanner driver...
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