Brother International MFC-J6510DW Support Question
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Question posted by minaablaza on August 14th, 2014
Mfc J6510dw Says Paper Jam Front Rear But I Cant Find A Piece Of Paper I What
Current Answers
Answer #1: Posted by ceulemans on October 10th, 2014 7:06 PM
My solution: cleaning the little plastic rolls (12!) behind/under the bigger and long grey rough metalic roll behind the print head. This is where the paper passes just before getting printed.
Not easy cleaning the little rolls: they move backwards when you touch them. I used a rounded kind of screwdriver covered with a damp cloth. Roll the little rolls by rolling the big grey roll.
The little rolls (especially the middle ones) were partly covered with paper dust/fibres. I took a long time to clean them a bit, I certainly didn't succeed to remove all the white dirt. The error did not disappear immediately after cleaning. But after 24 hours (let's call it dry time): no error!
After cleaning the print head (via menu on the printer) the printer worked as before.
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