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Brother International MFC-J6510DW Support Question

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Question posted by minaablaza on August 14th, 2014

Mfc J6510dw Says Paper Jam Front Rear But I Cant Find A Piece Of Paper I What

should i do please help me .....

Current Answers

Answer #1: Posted by ceulemans on October 10th, 2014 7:06 PM
This answer was accepted by the poster of the original question.
ceulemans

Member since:
October 10th, 2014

Points: 1,100
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I had the same error and no (little piece of) paper found stuck inside the printer.

My solution: cleaning the little plastic rolls (12!) behind/under the bigger and long grey rough metalic roll behind the print head. This is where the paper passes just before getting printed.

Not easy cleaning the little rolls: they move backwards when you touch them. I used a rounded kind of screwdriver covered with a damp cloth. Roll the little rolls by rolling the big grey roll.

The little rolls (especially the middle ones) were partly covered with paper dust/fibres. I took a long time to clean them a bit, I certainly didn't succeed to remove all the white dirt. The error did not disappear immediately after cleaning. But after 24 hours (let's call it dry time): no error!

After cleaning the print head (via menu on the printer) the printer worked as before.

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Related Brother International MFC-J6510DW Manual Pages

Quick Setup Guide - English - Page 1

... for the correct setup and installation. Quick Setup Guide Start Here MFC-J6510DW MFC-J6710DW Please read this Quick Setup Guide show the MFC-J6710DW.  The components included in the box may differ ...To avoid the danger of suffocation, keep these bags away from the LCD. CAUTION (For MFC-J6710DW) To prevent injuries when moving or lifting this machine, make sure to pinch your fingers...
Quick Setup Guide - English - Page 26

To use the machine from other electronic devices can affect the data transfer speed of your documents. Due to these ...devices as well as possible with mixed text and large graphics, you may not be used in both a wired and wireless network, only one of your machine to communicate with your access point/router, computers on -screen instructions. Although the Brother MFC-J6510DW and MFC...
Software Users Manual - English - Page 2

... 2 Using the Brother printer driver...2 Features ...2 Choosing the right type of paper...3 Simultaneous printing, scanning and faxing 3 Clearing data from the memory ...3 Status...Media Type...8 Print Quality ...8 Paper Size ...9 Color Mode ...10 Orientation ...10 Copies ...10 Multiple Page...11 Duplex / Booklet ...11 Paper Source (Not available for MFC-J6510DW 12 Advanced tab...13 Color/...
Software Users Manual - English - Page 6

PageManager...149 Features ...149 System requirements for MFC-J6510DW 123 Advanced settings ...124 Color Settings ...127 Advanced Color Settings ...127 Sending a fax... printing options ...121 Print Settings ...122 Media Type...122 Print Quality ...123 Color/Grayscale ...123 Paper Source (Not available for Presto! Section II Apple Macintosh 8 Printing and Faxing 115 Setting up your Macintosh ......
Software Users Manual - English - Page 14

...8 9 10 11 12 13 14 15 16 17 18 1 Media Type drop-down list 2 Slow Drying Paper check box 3 Print Quality drop-down list 4 Paper Size drop-down list 5 Borderless check box 6 Color Mode option 7 Orientation option 8 Copies option 9 Collate ...-down list 15 Duplex Settings button 16 Paper Source drop-down list (Not available for MFC-J6510DW) 17 Default button 18 OK button 19 Current settings view 1 1 7
Software Users Manual - English - Page 15

... depending on the media type you choose the print resolution. Since the print data is the best resolution and slowest speed.  Photo Use for MFC-J6510DW) (if any). b Choose Paper Size, Borderless, Color Mode, Orientation, number of text. Printing a Choose your chosen settings.
Software Users Manual - English - Page 19

... individual booklet sets without having to change the order of paper in the slot when printing on paper from the slot is selected, this option to print a document...paper in the manual feed slot, the paper from Tray1 or Tray2. 12 Make sure that has a large number of pages. • Binding Offset When checking Binding Offset, you can also specify the offset for MFC-J6510DW) 1 You can help...
Software Users Manual - English - Page 130

... Color/Grayscale Color/Grayscale Note The default settings are related. This is much larger than Photo.  Photo Use for MFC-J6510DW) 8 You can be longer.  Best 8 Use for your document. Paper Source (Not available for printing photographs. The higher the quality, the longer it will be used . If you put any...
Advanced Users Manual - English - Page 1

ADVANCED USER'S GUIDE MFC-J6510DW MFC-J6710DW Version 0 USA/CAN
Users Manual - English - Page 1

BASIC USER'S GUIDE MFC-J6510DW MFC-J6710DW Version A USA/CAN
Users Manual - English - Page 2

...need to call Customer Service Please complete the following information for future reference: Model Number: MFC-J6510DW and MFC-J6710DW (Circle your new product is on the back of the unit. The most ...brother.com/registration/ By registering your product with Brother, you will help us notify you of enhancements to register your model number) Serial Number: 1 Date of Purchase: ...
Users Manual - English - Page 9

......9 Basic Operations 10 2 Loading paper 11 Loading paper and other print media 11 Loading paper in paper tray #1 11 Loading paper in paper tray #2 (MFC-J6710DW only 14 Loading paper in the manual feed slot 18 Loading envelopes and postcards 20 Printable area 22 Paper settings...23 Paper Size and Type (MFC-J6510DW 23 Paper Size and Type (MFC-J6710DW 24 Tray use in...
Users Manual - English - Page 20

Chapter 1 Control panel overview Note Most of the illustrations in this User's Guide show the MFC-J6710DW. MFC-J6510DW 9 8 1 1 7 MFC-J6710DW 9 1 8 Fax Preview:OFF 00 2 1 7 Fax Preview:OFF 00 1 2 6
Users Manual - English - Page 22

It also inserts a pause when programming quick dial numbers.  Paper Setting (MFC-J6510DW) Press this key to set the paper size or paper type.  Tray Setting (MFC-J6710DW) Press this key to choose the tray you want to listen to make N in 1 or Poster copies.  Fax Preview Lets you preview incoming ...
Users Manual - English - Page 37

... Transparency. Press OK. Press OK. 23 a Press Paper Setting. c Press d or c to choose Paper Size. c Press d or c to choose Paper Type. Press OK. b Press a or b to choose Letter, Legal, Ledger, A4, A5, A3, Executive or 4"x6". d Press a or b to choose Complete. Paper settings 2 Paper Size and Type (MFC-J6510DW) 2 Paper Type 2 To get the best print quality, set...
Users Manual - English - Page 93

... to the USB direct interface. A foreign object such as a paper clip or ripped paper is jammed in the machine. A USB device or USB Flash memory Unplug the device from inside the machine. then on page 81.) Unusable Device Disconnect device from the USB direct to their B proper positions. Troubleshooting Error Message Cause Action Paper Jam [Rear] Paper is in the tray.
Users Manual - English - Page 98

... power cord. Paper is a repeat paper jam, a small piece of paper may be stuck in the machine. 1 c Pull the jammed paper out of the machine. d Lift the Jam Clear flap, and remove the jammed paper. b Open the Jam Clear Cover (1) at the back of the machine. Note If there is jammed at the back of the machine B If the LCD shows Paper Jam [Rear], follow...
Users Manual - English - Page 99

Note Make sure you remove paper from the AC power outlet. Paper is closed properly. Troubleshooting b Pull paper tray #1 (1) and then tray #2 (2) (MFC-J6710DW) completely out of the machine B If the LCD shows Paper Jam [Front, Rear], follow these steps: a Unplug the machine from the manual feed slot, and then close it. 2 c Pull out the jammed paper (1). 1 B 1 85 Make sure...
Users Manual - English - Page 118

... (Options) Letter* Legal Ledger A4 A3 Executive Tray Use:Copy Tray#1 Tray#2 Auto Select* Tray Use:Fax Tray#1 Tray#2 Paper Setting Paper Type (MFC-J6510DW) Paper Size Auto Select* Plain Paper* Inkjet Paper Brother BP71 Brother BP61 Other Glossy Transparency Letter* Legal Ledger A4 A5 A3 Executive 4"x6" 1 See Advanced User's Guide. Descriptions Sets the type of...
Users Manual - English - Page 146

...(automatic document feeder) Document Size (MFC-J6510DW) 34.8 lb (15.8 kg) (MFC-J6710DW) 40.1 lb (18.2 ...kg) Operating: 50 dB or less 1 Operating: 50 to 95 F (10 to 35 C) Best Print Quality: 68 to 91 F (20 to 33 C) Operating: 20 to 80% (without condensation) Best Print Quality: 20 to 80% (without condensation) Up to 35 pages Paper...

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