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Brother International MFC-J280W Support Question

Brother International MFC-J280W Support Question

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Question posted by miltye on April 1st, 2013

Paper Jams Every Time We Try To Print. Seems On The Right Side

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Answer #1: Posted by tintinb on April 1st, 2013 8:58 PM
This answer was accepted by the poster of the original question.
tintinb

Member since:
October 26th, 2012

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There might be some pieces of paper stucked inside your Brother MFC-J280W printer device. You have to remove this to avoid getting paper jam error messages. According to Brother support website, paper jam on thi printer model can be removed by following the instructions below.
  1. Using both hands, grasp the plastic tabs on both sides of the machine and lift the scanner cover (1) to the open position.
  2. Check the position of the print head.
  3. Unplug your Brother machine from the AC power outlet (electrical socket).
  4. Gently move the print head using your fingers to take out any paper remaining in this area.
  5. Using both hands, grasp the plastic tabs on both sides of the machine and gently close the scanner cover.
  6. Plug the power cord back into the AC power outlet (electrical socket).
  7. Visit the link below to view the detailed procedure with images.

http://welcome.solutions.brother.com/BSC/public/us/us_ot/en/faq/faq/000000/002900/000018/faq002918_002.html?reg=us&c=us_ot&lang=en&prod=mfcj280w_us

If you have more questions, please don't hesitate to ask here at HelpOwl. Experts here are always willing to answer your questions to the best of our knowledge and expertise.

Regards,

Tintin


Related Brother International MFC-J280W Manual Pages

Software Users Manual - English - Page 13

...using the Status Monitor software, right-click the Brother Status Monitor icon and choose Help. Click the Troubleshooting button to get immediate notification of your computer. Printing Status Monitor 1 1 The.../All Programs/Brother/MFC-XXXX on the desktop of error messages such as paper empty, paper jam or ink replacement required. The Status Monitor can check the device status at anytime ...
Software Users Manual - English - Page 18

... much larger than a normal document, the processing time, data transfer time and print time will vary depending on the media type you choose the print resolution. Media Type Plain Paper Inkjet Paper Brother BP71 Photo Paper, Brother BP61 Photo Paper or Other Photo Paper Printable Disc (For MFC-J825DW/J835DW) Glossy Printable Disc (For MFC-J825DW/J835DW) Transparencies Color/Grayscale Color...
Software Users Manual - English - Page 33

... feature. Change Advanced Duplex Settings if you have problems with smudged duplex prints or paper jams.  Normal Choose Normal to print at normal speed, using a normal amount of ink.  Duplex 1 (Slower print speed) Choose Duplex 1 to print at a slower speed, using a normal amount of print media may need more drying time when using less ink. 1 1 24
Software Users Manual - English - Page 137

... see error messages such as paper empty, paper jam or ink replacement required at pre-set at what interval the software will start up. b Click the Open Print Queue, then click Utility. The... Run the System Preferences, select Print & Fax, then choose the machine. Select the Utility tab then click Open Printer Utility. You can also check the device status by launching Brother Status Monitor ...
Software Users Manual - English - Page 142

... pages and print. 8 (Mac OS X 10.5.x to 10.6.x) Choose Even Only and print, and then choose Odd Only and print. 133 Printing and Faxing  Manual Duplex Printing (For MFC-J280W/J430W) The machine prints all the even-numbered pages on one side of the paper first. Before reinserting the paper, straighten it well, or you may get a paper jam. a Select Paper Handling.
Software Users Manual - English - Page 145

... your document. The quality selections that are related. Since the print data is the best resolution and slowest speed. 8 Media Type Plain Paper Inkjet Paper Brother BP71 Photo Paper, Brother BP61 Photo Paper or Other Photo Paper Printable Disc (For MFC-J825DW/J835DW) Glossy Printable Disc (For MFC-J825DW/J835DW) Transparencies Color/Grayscale Color/Grayscale Color/Grayscale Color...
Software Users Manual - English - Page 148

... of ink.  Duplex 2 (Slower print speed & less ink) Choose Duplex 2 to print at a slower speed, using a normal amount of print media may need more drying time when using less ink. Change Advanced Duplex Settings if you have problems with smudged duplex prints or paper jams.  Normal Choose Normal to print at normal speed, using a normal amount...
Software Users Manual - English - Page 238

You can print only one disc at one time. For information... start NewSoft CD Labeler by clicking on Help on -screen instructions. Printing on a Disc (MFC-J825DW/J835DW only) Print from a computer (Macintosh) 14 Brother offers an easy-to-use...icon to go to print a disc label from a computer 14 a After you must install the NewSoft CD Labeler application from the Paper Size drop-down ...
Users Manual - English - Page 12

...animation 75 Transferring your faxes or Fax Journal report (MFC-J625DW only 75 Document jam (MFC-J625DW 76 Printer jam or paper jam 77 Troubleshooting 83 If you are having difficulty with ... letters 118 D Specifications 119 General ...119 Print media...121 Fax ...122 Copy ...123 PhotoCapture Center™ (MFC-J625DW only 124 PictBridge (MFC-J625DW only 125 Scanner ...126 Printer ...127...
Users Manual - English - Page 26

.... 2 Loading paper 2 Loading paper and other print media 2 Note (MFC-J625DW only) To print on the paper side guides (1) and paper length guide (2) line up with the marks for the paper size you must use the photo bypass tray. (See Loading photo paper (MFC-J625DW only) uu page 17.) Load only one size of paper and one time. Note If the paper support...
Users Manual - English - Page 27

... the stack of paper well to push the paper in the paper tray, the machine may lift at least 10 sheets of paper into the paper tray print side down and top edge in first. Note Always make sure that the paper is not curled or wrinkled. 13 IMPORTANT Be careful not to avoid paper jams and misfeeds. Note...
Users Manual - English - Page 31

... tray, which is flat in the tray beneath it clicks into the photo bypass tray and gently adjust the paper side guides to print on Photo (4"  6") and Photo L (3.5"  5") size paper. Loading photo paper (MFC-J625DW only) 2 Note In Canada, the photo bypass tray is in the tray. 1 2 Photo Bypass Tray 17 Check that...
Users Manual - English - Page 35

...Press s or t to prevent smudging or paper jams. Loading paper Paper Size 2 You can fit an incoming fax on the page....Paper Size. b Press s or t to display General Setup. e Press Paper Type. d Press s or t to display Paper Size. g Press Stop/Exit. 21 a Press Menu. d Press s or t to display Paper Type. Note The machine ejects paper with printed surfaces face up onto the paper...
Users Manual - English - Page 37

... original packaging and keep it sealed. Transparencies designed for inkjet printing. Loading paper Handling and using print media 2  Store paper in . (2 mm) or greater curl may stain your next document. Keep the paper flat and away from the output paper tray cover one page at a time to 50 sheets of transparencies because they absorb water and...
Users Manual - English - Page 84

...MFC-J625DW) Ink Absorber Full Cause The machine is full. A Hub or USB Flash memory drive with Hub has been connected to another mode. The need to cool down. The number of times...are : 1 After a paper jam has been cleared, the machine automatically cleans itself after a period of time to Off. (See ...ink could cause poor print quality which is too warm. Unplug the device from Manual to ...
Users Manual - English - Page 86

...-up rollers. (uuAdvanced User's Guide: Cleaning the paper pick-up rollers. Check the Jam Clear Cover is closed properly. You tried to access a Speed Dial number that the Photo Bypass Tray is in the Normal printing position. (See step d and the Important note in Loading photo paper (MFC-J625DW only) uu page 17.) The machine is...
Users Manual - English - Page 96

... the paper. • If the print head is jammed under the print head, unplug the machine from the power source, and then move it. Make sure you cannot move the print head to...paper support flap for Legal size paper. k Push the two green levers back to take out the paper. IMPORTANT • If the paper is in the right corner as shown in place, pull out the paper support until the print...
Users Manual - English - Page 99

... Duplex2. Try changing the printer driver setting. Use at least 24 bit color data with ink. For copying uuAdvanced User's Guide: Duplex (2-sided) copying (MFC-J625DW only) For printing uuSoftware User's Guide: Duplex / Booklet (Windows®) uuSoftware User's Guide: Duplex Printing (Macintosh) B If paper jams occur often during duplex copying or duplex printing, the paper feed...
Users Manual - English - Page 149

... 90 data entry 92 incoming calls 89 Network 91 phone line or connections 86 PhotoCapture Center 91 printing 83 printing received faxes 86 receiving faxes 87 scanning 90 software 90 maintenance messages on screen .......67 paper jam 77 U Unscannable area 28 V Voice Mail 38 W Warranties are in the box E Notice-Disclaimer iv Windows®...
Advanced Users Manual - English - Page 50

... Page Layout and Duplex Copy (MFC-J625DW only). Duplex2 uses a longer print time and will print the first side and eject the paper and then pull the paper in lighter colors. Repeat this... (COPY). The machine will also print in to print the second side. When you get a paper jam, press Advanced after step h, and then press one of the jam prevention settings: Duplex1 or Duplex2. ...

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