Brother International MFC-9970CDW Support Question
Brother International MFC-9970CDW Support Question
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Question posted by Anonymous-55105 on March 29th, 2012
Print Streaks
I've recently replaced my black toner cartridge, and now keep getting streaks all over the page. I've tried cleaning it (the way recommended when you install new cartridges) to no avail.
Current Answers
Answer #1: Posted by freginold on April 5th, 2012 10:13 AM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
You can try shaking the toner cartridge to make the streaks go away. Pull the toner cartridge out and gently rock it back and forth from side to side five or six times, then reinstall the cartridge. If the streaks are still there you may have a defective toner cartridge. Are you using genuine Brother toner, or an aftermarket product?
Related Brother International MFC-9970CDW Manual Pages
Software Users Manual - English - Page 43
The default setting is Off.
2
Note We do not recommend Toner Save for printing Photo or Grayscale images.
Color / Mono
You can choose the following options are available in Color Matching mode: • Normal This is detected, it prints in monochrome.
• Color
The device will not adjust the color.
Improve Gray Color You can...
Network Users Manual - English - Page 13
...Key. Large objects and walls between the two devices as well as possible with minimal obstructions.
...best method of connection for a wireless network (For MFC-9560CDW) 3
Overview 3
To connect your machine to...your
machine to your wireless network, we recommend you will need to consider choosing wired .../router as interference from other electronic devices can be used in the Quick Setup...
Network Users Manual - English - Page 65
...available today. Accessing the machine using these protocols is not secure. (For how to configure the protocol settings, see How to configure the machine settings using BRAdmin Professional 3 (Windows®) on page 68.)
Certificate for secure management (See Using Certificates for device...61550; Printing documents securely using SSL/TLS (See Printing documents ...recommend to the machine.
Network Users Manual - English - Page 68
Note • Communication using IPPS cannot prevent unauthorized access to the print server. • IPPS is available for device security on page 69.
The IPPS protocol must be encrypted.... since it will not authenticate the user and the data will not be installed in Web Based Management.
7
Printing documents securely using Web Based Management (web browser) on page 46.
63...
Network Users Manual - English - Page 85
First check the following items are working properly. (See page 85.)
80 The toner cartridges and drum unit are fully closed.
All protective packaging has been removed from the lists below 8
I want to check my network devices are configured before reading this chapter, you may encounter when using security software. (See page 84...
Users Manual - English - Page 9
... This limited Warranty does not include cleaning, consumables (including, without limitation, toner cartridges and drum units, OPC belts, fixing units, print heads, paper feed rollers, transfer rolls, cleaning rollers, waste toner packs, oil bottles) or damage caused by the service personnel.
Failure to remove the Toner Cartridge (and Toner Drum Unit, waste toner packs or oil bottles on -site...
Users Manual - English - Page 13
... to print from a computer
57
Printing a document 57
11 How to scan to a computer
58
Scanning a document 58 Scanning using the scan key 58 Scanning using a scanner driver 59
A Routine maintenance
60
Replacing the consumable items 60 Replacing a Toner cartridge 64 Cleaning the corona wires 70 Replacing the drum unit 75 Replacing the belt unit 82 Replacing the waste toner box...
Users Manual - English - Page 70
... directly to mass storage mode. Creating a PRN or PostScript® 3™ file for a file name only, you can print by entering the directory name. b Choose Brother MFC-XXXX Printer (1)
and check the Print to print data.
For example: C:\Temp\FileName.prn If you have a USB Flash memory drive or digital camera connected to and...
Users Manual - English - Page 76
... of their life. Order No.
BU-300CL
Waste toner box See Replacing the waste toner box on page 64. Order No. To avoid any inconvenience, you may want to replace the consumable items before the machine stops printing. Toner cartridge See Replacing a Toner cartridge on page 88.
DR-310CL
Belt unit See Replacing the belt unit on page 75. WT-300CL...
Users Manual - English - Page 80
.../IEC 19798. The High Yield toner cartridges can print approximately 2,500 pages (black) or approximately 1,500 pages (cyan, magenta, yellow) 1. Replace Toner A
When the LCD shows Replace Toner the machine will vary depending on your average type of toner cartridges, see the Toner Low warning.
• To ensure high quality printing, we recommend that you clean the machine when you use only...
Users Manual - English - Page 86
... message and returns to Ready mode.
70
Note After you have print quality problems, clean the four corona wires as follows:
a Press the front cover release button and
then open the front cover until it stops. Cleaning the corona wires A
If you replace a toner cartridge, DO NOT turn off the machine's power switch or open the...
Users Manual - English - Page 117
... you get a Replace Toner message. To replace PF Kit call Brother Customer Service.
Open the back cover to the Face down output tray.
Too Many Files
There are not installed correctly. Document is time to replace the PF Kit.
paper for the automatic duplex printing. Remove the printed pages and then press Black Start or Color Start.
Toner Low
The toner cartridge...
Users Manual - English - Page 137
... Brother MFC-XXXX Printer. Adjust the top and bottom margins in and the power switch is turned on.
Check that the toner cartridge and drum unit are blank. Troubleshooting
Copy difficulties (continued)
Difficulties Vertical black line appears in the Software User's Guide. Make sure that Use Printer Offline is printed.
Copies are installed properly. (See Replacing...
Users Manual - English - Page 143
... driver.
abcdefghijklmnopqrstuvwxyz. Examples of poor print quality
White lines, bands or ribbing across the page
Recommendation Put in Appendix A of the Advanced User's Guide.)
Perform the calibration. (See Calibration in a new drum unit. (See Replacing the drum unit on page 21.)
b Check that the drum unit and toner cartridges are light or unclear on...
Users Manual - English - Page 144
... cause white spots or hollow print. (See Choosing a location in the Safety and Legal Booklet.)
Clean the drum unit. (See Cleaning the drum unit in a new drum unit. (See Replacing the drum unit on page 64.) To identify the color of the toner cartridge, visit us at 1.2 in. (30 mm) intervals, replace the toner cartridge that the media type...
Users Manual - English - Page 145
.... Recommendation
Put in a new toner cartridge. (See Replacing a Toner cartridge on...Clean the drum unit. (See Cleaning the drum unit in Appendix A of the Advanced User's Guide.)
Put in a new drum unit. (See Replacing the drum unit on page 76.)
3.7 in. (94 mm)
Colored spots at 1.2 in. (30 mm)
1.2 in. (30 mm)
1.2 in a new toner cartridge. (See Replacing a Toner cartridge...
Users Manual - English - Page 146
... printed black graphic is too light, choose Enhance Black Printing ...new toner cartridge. (See Replacing a Toner cartridge on page 64.)
Put in a new drum unit. (See Replacing the drum unit on page 76.)
Put in a new drum unit. (See Replacing the drum unit on page 82.)
130 Colors the machine can print and colors you expected
All one color
Recommendation
Make sure Toner...
Users Manual - English - Page 147
...abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz.
Make sure Toner Save mode is uneven and put in a new toner cartridge for that color. (See Replacing a Toner cartridge on page 64.) To identify the color of paper you use a Windows® printer driver, choose Improve Pattern Printing or Improve Thin Line in Settings in the...
Advanced Users Manual - English - Page 66
... of the machine regularly with a dry, lint-free cloth.
Be careful not to clean the outside or inside of the machine.
60 If printed pages are stained with a dry, lint-free cloth. See To use cleaning materials that you replace the toner cartridge or the drum unit, make sure that contain ammonia, alcohol, any type of...
Quick Setup Guide - English - Page 1
...AC Power Cord
Basic User's Guide
Quick Setup Guide
Starter Toner Cartridges (pre-installed)
(Black, Cyan, Magenta and Yellow)
Drum Unit (pre-installed)
Waste Toner Box (pre-installed)
Belt Unit (pre-installed)
Telephone Line Cord
Safety and Legal Booklet
USA/CAN ...machine. Quick Setup Guide
Start Here
MFC-9970CDW
Please read this Quick Setup Guide for the correct setup and installation.
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