Brother International MFC-9970CDW Support Question
Brother International MFC-9970CDW Support Question
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Question posted by pkayliddle on March 23rd, 2014
How To Reset Replace Toner Cartridge Error On Brother Mfc 9465cdn
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Related Brother International MFC-9970CDW Manual Pages
Users Manual - English - Page 9
...MFC/Fax in Canada. Failure to remove the Toner Cartridge (and Toner Drum Unit, waste toner packs or oil bottles on applicable models) during shipping and will repair or replace (at Brother Authorized Service Centres throughout Canada. BROTHER...tampering by anyone else involved in material or workmanship. BROTHER LASER PRINTER / MULTIFUNCTION CENTER® / FAX ON-SITE LIMITED WARRANTY (...
Users Manual - English - Page 13
...59
A Routine maintenance
60
Replacing the consumable items 60 Replacing a Toner cartridge 64 Cleaning the corona wires 70 Replacing the drum unit 75 Replacing the belt unit 82 Replacing the waste toner box 88
B Troubleshooting
95
Error and maintenance messages 95 Transferring...Machine Information 134
Checking the Serial Number 134 Reset functions 134 How to reset the machine 135
xi
Users Manual - English - Page 77
... is declared in accordance with ISO/IEC 19798. 3 Standard toner cartridge 4 High capacity toner cartridge
Order No. Consumable item to replace
Toner cartridge
X = Black, Cyan, Magenta, Yellow
WT Box End Soon Waste toner box
Approximate life
2,500 pages 1 2 3 6,000 pages 1 2 4 1,500 pages 1 2 3 3,500 pages 1 2 4 50,000 pages 1
How to replace See page 64. See page 88.
1 Letter or A4...
Users Manual - English - Page 78
.../IEC 19798. 3 1 page per job. 4 Drum life is approximate and may vary by type of use. 5 Standard toner cartridge 6 High capacity toner cartridge
62 Order No. See page 76.
Call your dealer or Brother Customer Service for a replacement paper feeding kit MP.
1 Letter or A4 size single-sided pages. 2 Approx.
BU-300CL
See page 88.
Call...
Users Manual - English - Page 79
A
63 Frequency of replacement will vary depending on the complexity of printed pages, percentage of coverage and type of media used
consumable items to the Brother collection program. If you have questions, call your local waste disposal office. • We recommend placing used consumable items on a piece of the toner cartridges is not a direct equivalent...
Users Manual - English - Page 80
...
When you replace the toner cartridge. Actual page count will reset the Replace Toner mode.
64 The toner cartridges that you clean the machine when you want to replace. The message on page 60. The Standard toner cartridges can print approximately 6,000 pages (black) or approximately 3,500 pages (cyan, magenta, yellow) 1. For the Order No. Replacing a Toner cartridge A
Order No...
Users Manual - English - Page 84
... to the machine and/or may result in direct sunlight or room light, the unit may be damaged.
• Brother strongly recommends that is put it from the Brother machine, we strongly recommend the use only Genuine Brother Brand replacement toner cartridges. g Close the corona wire cover. i Unpack the new toner cartridge. Gently
shake it in the machine.
Users Manual - English - Page 111
... that is indicated on page 88.)
Cartridge Error
Put the Black (K)
Toner Cartridge back in. 1
The toner cartridge is not installed properly.
1 The toner cartridge color with the problem is restricted by yourself. Access Error
The device is processing. Reinsert the device and try it on again.
Put in a new drum unit. (See Replacing the drum unit on page 76.)
...
Users Manual - English - Page 112
...toner cartridge is not completely Close the ADF cover of the machine.
Make sure paper is not blocked by something.
Wait a few seconds, and then turn it for a while
Cover is Open Cover is Open Cover is Open DIMM Error...person's fax machine stopped the call Brother Customer Service. Make sure that is... setup.
If this error message appears again, replace the DIMM with a...
Users Manual - English - Page 114
...properly. The toner cartridge for the color indicated on the LCD is not
cartridge for the color Pull out the drum unit.
Take out the toner
indicated on the LCD,
installed correctly. Error Message Jam ...install the belt unit. (See Replacing the belt unit on page 88.)
98 The waste toner box is busy. Re-install the waste toner box. (See Replacing the waste toner box on page 82.)
The...
Users Manual - English - Page 116
... Canada)
or to replace the belt unit. Call Brother Customer Service or a Brother Authorized Service Center to save . Change the file name of the file on page 76.)
The drum unit counter was not reset when a new drum was installed. Error Message Registration Failed
Rename the File
Replace Parts Belt Unit Replace Parts Drum
Replace Parts Fuser Unit...
Users Manual - English - Page 117
... page 103.)
If the problem continues, call Brother Customer Service at the end Replace the toner cartridge for the machine to replace the waste toner box.
Toner Low
The toner cartridge is near the end of
scanning. Buy a new toner cartridge for duplex Press Stop/Exit.
indicated on the LCD. (See Replacing a
Toner cartridge on the face up output tray.
Remove the printed...
Users Manual - English - Page 137
...; Check that the toner cartridge and drum unit are installed properly. (See Replacing the drum unit on...error message. (See Error and maintenance messages on page 95.)
Check that the machine is online: (Windows® 7 and Windows Server® 2008 R2) Click the Start button and Devices... print jobs. Right-click Brother MFC-XXXX Printer.
Right-click Brother MFC-XXXX Printer. Adjust the ...
Users Manual - English - Page 143
.... ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789.
Note Using non-Brother supplies may affect the print quality, ...Replacing the drum unit on page 76.)
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
If the printout or test page printed from the machine has a quality problem, check the following steps first. Check that you use
paper that the drum unit and toner cartridges...
Users Manual - English - Page 144
Examples of the toner cartridge, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips.
If colored lines appear at 3.7 in. (94 mm) intervals, put in a new toner cartridge. (See Replacing a Toner cartridge on page 64.) To identify the color of poor print quality
White streaks or bands down the page
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789.
...
Users Manual - English - Page 145
... spots at 3.7 in. (94 mm)
3.7 in. (94 mm)
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. Recommendation
Put in a new toner cartridge. (See Replacing a Toner cartridge on page 64.) To identify the color of the toner cartridge, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting
tips.
If the problem continues, put in...
Users Manual - English - Page 147
...put in a new toner cartridge for that color. (See Replacing a Toner cartridge on page 64.) To identify the color of the toner cartridge, visit us at http://solutions.brother.com/ to prevent ...gray levers inside the back cover are in a new drum unit. (See Replacing the drum unit on page 76.)
131 abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789....
Users Manual - English - Page 206
...51 setting up 48 using 44
Out of Memory message 99
190 Maintenance, routine replacing belt unit 82 drum unit 75 toner cartridge 64 waste toner box 88
Manual dialing 44
receive 32, 34
Menu Table 137 Mode, entering
copy...22, 25 LCD (liquid crystal display 6, 136
M
Machine information how to reset the machine 135 reset functions 134 serial number 134
Macintosh See Software User's Guide.
Users Manual - English - Page 208
... Guide and Network User's Guide.
T
TAD (telephone answering device),
external 32, 34 connecting 40, 41
recording OGM 41 Teen Ring 38 Telephone line
connections 41 difficulties 117 interference 126 multi-line (PBX 41 Text, entering 172 Toner cartridge replacing 64 Troubleshooting 117
document jam 104, 105
error messages on LCD 95 if you are having...
Quick Setup Guide - English - Page 37
... lower paper tray unit can expand the capabilities of paper.
Toner cartridges
Standard Toner: TN-310 (C/M/Y/BK) High Capacity Toner: TN-315 (C/M/Y/BK)
Drum unit DR-310CL
Belt Unit BU-300CL
Waste Toner Box WT-300CL
37 Consumables
When the time comes to replace consumable items, an error will be indicated by installing one SO-DIMM (Small...
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