Brother International MFC-9970CDW Support Question
Brother International MFC-9970CDW Support Question
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Question posted by jarmro on August 21st, 2014
Replaced Toner Cartridge But Low Toner Display Does Not Go Away
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Related Brother International MFC-9970CDW Manual Pages
Users Manual - English - Page 9
...MFC/Fax machine shall be the sole liability of the end-user/purchaser. Since some Provinces do not allow the above limitation of liability, such limitation, may not apply to you may cause severe damage to the machine during shipping or transport will cause severe damage to remove the Toner Cartridge (and Toner... procedures. BROTHER LASER PRINTER / MULTIFUNCTION CENTER® / FAX ON-SITE...
Users Manual - English - Page 13
... 58 Scanning using the scan key 58 Scanning using a scanner driver 59
A Routine maintenance
60
Replacing the consumable items 60 Replacing a Toner cartridge 64 Cleaning the corona wires 70 Replacing the drum unit 75 Replacing the belt unit 82 Replacing the waste toner box 88
B Troubleshooting
95
Error and maintenance messages 95 Transferring your faxes or Fax Journal...
Users Manual - English - Page 76
..., TN-310M, TN-315M, TN-310Y, TN-315Y
Drum unit
See Replacing the drum unit on the LCD in the Ready mode.
A Routine maintenance
A
Replacing the consumable items A
The following messages appear on page 75. WT-300CL
60 Order No. Toner cartridge See Replacing a Toner cartridge on page 64. To avoid any inconvenience, you may want to...
Users Manual - English - Page 77
... 1 2 4 50,000 pages 1
How to replace See page 64. See page 88.
1 Letter or A4 size single-sided pages. 2 Approx.
TN-310BK 3, TN-315BK 4, TN-310C 3, TN-315C 4, TN-310M 3, TN-315M 4, TN-310Y 3, TN-315Y 4
WT-300CL
A
61 Routine maintenance
LCD messages
Toner Low Prepare New Toner Cartridge X. cartridge yield is declared in accordance with...
Users Manual - English - Page 78
... in accordance with ISO/IEC 19798. 3 1 page per job. 4 Drum life is approximate and may vary by type of use. 5 Standard toner cartridge 6 High capacity toner cartridge
62
You will need to replace See page 64.
LCD messages
Consumable item to replace
Replace Toner X Toner cartridge
X = Black, Cyan, Magenta, Yellow
Approximate life
2,500 pages 1 2 5 6,000 pages 1 2 6
1,500 pages...
Users Manual - English - Page 79
Frequency of replacement will vary depending on the complexity of printed pages, percentage of coverage and type of media used consumable items ...recommended paper, the life of consumable items and machine parts may be reduced. • The projected life of the toner cartridges is based on how to return your used consumable according to local regulations, keeping it separate from domestic waste.
Users Manual - English - Page 80
... will indicate which color you replace the toner cartridge. cartridge yield is declared in Appendix A of its life (Cyan, Magenta, Yellow or Black). Note • It is a good idea to unpack the toner cartridge until you use only Genuine Brother Brand toner cartridges. Toner Low A
If the LCD shows Toner Low Prepare New Toner Cartridge X., buy toner cartridges, please call Brother Customer...
Users Manual - English - Page 81
Routine maintenance
c Hold the green handle of the drum unit.
A
65
b Press the front cover release button and
then open the front cover. Replacing the toner cartridges A
a Make sure that the machine is turned
on. Pull the drum unit out until it stops.
Users Manual - English - Page 84
... is caused by the use only Genuine Brother Brand replacement toner cartridges.
Gently
shake it in direct sunlight or room light, the unit may be damaged.
• Brother strongly recommends that you continue to unpack the new toner cartridge until immediately before you DO NOT refill the toner cartridge provided with your investment and obtain premium performance...
Users Manual - English - Page 86
Cleaning the corona wires A
If you replace a toner cartridge, DO NOT turn off the machine's power switch or open the front cover.
Note After you have print quality problems, clean the four corona wires ...
Users Manual - English - Page 111
... maintenance by Secure Function Lock.
Contact your Secure Function Lock Settings.
Access Error
The device is not installed properly.
1 The toner cartridge color with Direct Print. Reinsert the device and try it on again.
Put in a new drum unit. (See Replacing the drum unit on page 76.)
Put in a new belt unit. (See...
Users Manual - English - Page 112
... several minutes, then reconnect it on again.
If this error message appears again, replace the DIMM with a new one. (See Installing extra memory in Polled Waiting mode. The ... tried to send or receive again.
96
closed .
The temperature of the drum unit or toner cartridge is not blocked by something. Make sure that you will pause its current print job and ...
Users Manual - English - Page 114
...tray 2 on the LCD,
installed correctly.
The toner cartridge for the color Pull out the drum unit.
Re-install the waste toner box. (See Replacing the waste toner box on LCD is indicated on page 88.)... Jam Tray 2 Limit Exceeded Low Temperature No Belt Unit No Paper
No Permission
No Response/Busy No Toner No Tray No Waste Toner
Cause
The paper is too low Increase the room temperature to...
Users Manual - English - Page 117
... Service Center to locate a Brother Authorized Service Center, visit us at:
http://www.brother-usa.com/service/
Replace Toner X
The toner cartridge is near the end of its life. To replace PF Kit call Brother Customer Service.
Toner Low
The toner cartridge is at :
1-877-BROTHER (1-877-276-8437) (in USA) 1-877-BROTHER (in the tray and
correct size...
Users Manual - English - Page 137
...The headers or footers appear when the document displays on page 95.)
Check that... print jobs.
Right-click Brother MFC-XXXX Printer. Adjust the top and... page. Copies are installed properly. (See Replacing the drum unit on page 76.)
...2008 R2) Click the Start button and Devices and Printers. Suggestions
Black vertical lines on...toner cartridge and drum unit are blank.
Users Manual - English - Page 143
...
White lines, bands or ribbing across the page
Recommendation Put in a new drum unit. (See Replacing the drum unit on page 21 and Basic tab in the Software
B
User's Guide.)
Shake all four toner cartridges gently.
Wipe the laser scanner windows with a dry lint-free soft cloth. (See Cleaning the...
Users Manual - English - Page 144
... scanner glass strip. (See Cleaning the scanner in Appendix A of the Advanced User's Guide.)
Replace the toner cartridge that matches the color of the streak or band. (See Replacing a Toner cartridge on page 64.) To identify the color of the toner cartridge, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips.
...
Users Manual - English - Page 145
.... (See
Choosing a location in the Safety and Legal Booklet.)
Identify the color causing the problem and put in a new toner
B
cartridge. (See Replacing a Toner cartridge on page 64.)
To identify the color of the toner cartridge, visit us at
http://solutions.brother.com/ to view our FAQs and troubleshooting
tips.
If the problem continues, put...
Users Manual - English - Page 147
...as low humidity and low temperatures may cause this print quality problem. (See Choosing a location in the Safety and Legal Booklet.)
Put in a new drum unit. (See Replacing the...; Make sure that the back cover is closed properly.
Make sure that color. (See Replacing a Toner cartridge on page 64.) To identify the color of the Advanced User's Guide.)
Identify the color...
Users Manual - English - Page 206
... machine 40
L
Labels 12, 21, 22, 25 LCD (liquid crystal display 6, 136
M
Machine information how to reset the machine 135 reset functions 134 serial number 134
Macintosh See Software User's Guide.
Maintenance, routine replacing belt unit 82 drum unit 75 toner cartridge 64 waste toner box 88
Manual dialing 44
receive 32, 34
Menu Table...
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