Brother International MFC-9970CDW Support Question
Brother International MFC-9970CDW Support Question
Find answers below for this question about Brother International MFC-9970CDW.Need a Brother International MFC-9970CDW manual? We have 6 online manuals for this item!
Question posted by LIuetma on April 24th, 2014
How Do I Make The Low Toner Message Go Away After Replacing The Cartirdge On A
brother 9560cdw
Current Answers
Related Brother International MFC-9970CDW Manual Pages
Users Manual - English - Page 13
... scan key 58 Scanning using a scanner driver 59
A Routine maintenance
60
Replacing the consumable items 60 Replacing a Toner cartridge 64 Cleaning the corona wires 70 Replacing the drum unit 75 Replacing the belt unit 82 Replacing the waste toner box 88
B Troubleshooting
95
Error and maintenance messages 95 Transferring your faxes or Fax Journal report 103
Document jams...
Users Manual - English - Page 76
..., TN-310C, TN-315C, TN-310M, TN-315M, TN-310Y, TN-315Y
Drum unit
See Replacing the drum unit on page 64.
Order No. BU-300CL
Waste toner box See Replacing the waste toner box on page 88. These messages provide advanced warnings to buy spare consumable items before they reach the end of their...
Users Manual - English - Page 77
... declared in accordance with ISO/IEC 19798. 3 Standard toner cartridge 4 High capacity toner cartridge
Order No. TN-310BK 3, TN-315BK 4, TN-310C 3, TN-315C 4, TN-310M 3, TN-315M 4, TN-310Y 3, TN-315Y 4
WT-300CL
A
61
See page 88.
1 Letter or A4 size single-sided pages. 2 Approx. Routine maintenance
LCD messages
Toner Low Prepare New Toner Cartridge X.
Users Manual - English - Page 78
... TN-315M 6, TN-310Y 5, TN-315Y 6
DR-310CL
See page 82. Call your dealer or Brother Customer Service for a replacement laser unit.
LCD messages
Consumable item to replace
Replace Toner X Toner cartridge
X = Black, Cyan, Magenta, Yellow
Approximate life
2,500 pages 1 2 5 6,000 pages 1 2 6
1,500 pages 1 2 5
Replace Parts Drum unit Drum
3,500 pages 1 2 6 25,000 pages 1 3 4
Drum Stop...
Users Manual - English - Page 80
... Toner Low Prepare New Toner Cartridge X., buy toner cartridges, please call Brother Customer Service.
• We recommend that come supplied with ISO/IEC 19798. Note • It is near the end of its life (Cyan, Magenta, Yellow or Black).
The message on the LCD will stop printing until immediately before you put it ready before you replace...
Users Manual - English - Page 81
b Press the front cover release button and
then open the front cover. Routine maintenance
c Hold the green handle of the drum unit. Replacing the toner cartridges A
a Make sure that the machine is turned
on.
Pull the drum unit out until it stops. A
65
Users Manual - English - Page 86
... open the front cover until it stops.
l Push the drum unit in until the LCD clears the Please Wait message and returns to Ready mode.
70 Cleaning the corona wires A
If you replace a toner cartridge, DO NOT turn off the machine's power switch or open the front cover.
m Close the front cover of...
Users Manual - English - Page 104
... open the front cover.
a Make sure that the machine is near the end of its life.
IMPORTANT
DO NOT reuse the waste toner box. WT-300CL A new waste toner box can print approximately 50,000 Letter or A4 size single-sided pages.
Replace WT Box A
When the Replace WT Box message appears on .
88 Be careful...
Users Manual - English - Page 111
You can correct most common error and maintenance messages are shown below. Access Error
The device is shown in the message.
If the problem continues, call the telephone company and ask them to be replaced.
Comm.Error
Poor telephone line quality caused a communication error.
Send the fax again or connect the machine to check...
Users Manual - English - Page 112
...
96 The temperature of the drum unit or toner cartridge is not completely Close the front cover...machine powered on again.
If this error message appears again, replace the DIMM with a new one. (See Installing extra...specifications. (See Memory board in Polled Waiting mode. Make sure that you will pause its current print job... Brother Customer Service.
closed. The ADF cover is not ...
Users Manual - English - Page 114
... LCD is not installed properly. Re-install the waste toner box. (See Replacing the waste toner box on the LCD,
installed correctly. Error Message Jam Tray 1 Jam Tray 2 Limit Exceeded Low Temperature No Belt Unit No Paper
No Permission
No Response/Busy No Toner No Tray No Waste Toner
Cause
The paper is not installed properly.
The...
Users Manual - English - Page 117
... out on page 18.)
B
The paper size specified in Canada)
or to locate a Brother Authorized Service Center, visit us at the end Replace the toner cartridge for the machine to deliver it to let the printed paper out on the LCD before you get a Replace Toner message.
Pull out the drum unit. Take out all the...
Users Manual - English - Page 137
...Replacing the drum unit on page 76.)
Check the interface cable connection on both the machine and your computer. (See the Quick Setup Guide.)
Check that the correct printer driver has been installed and chosen.
Check to see if the LCD is showing an error message... Start button and Devices and Printers.
Right-click Brother MFC-XXXX Printer. Make sure that Use ...
Users Manual - English - Page 139
... LCD shows No Paper or a Paper Jam message. Troubleshooting
Paper handling difficulties
Difficulties The machine does not feed paper. Suggestions
If there is no paper, load a new stack of the paper could cause this problem occurs when making copies or printing received faxes, turn
B
Toner Save mode to remove the paper, turn...
Users Manual - English - Page 143
... across the page
Recommendation Put in a new drum unit. (See Replacing the drum unit on page 21.)
b Check that you choose the proper media.... Colors are light or unclear on the whole page
Make sure Toner Save mode is probably not the machine. a To get the... the drum unit and toner cartridges are installed properly. Note Using non-Brother supplies may affect the print...
Users Manual - English - Page 144
... sliding the green tab. (See Cleaning the corona wires on page 70.)
Make sure the corona wire green tabs are using. (See Acceptable paper and other print media...94 mm) intervals, put in a new toner cartridge. (See Replacing a Toner cartridge on page 21 and Basic tab in Appendix A of the toner cartridge, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips...
Users Manual - English - Page 145
.... abcdefghijklmnopqrstuvwxyz.
Identify the color causing the problem and put in a new toner
B
cartridge. (See Replacing a Toner cartridge on page 76.)
Colored spots at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. Recommendation
Put in a new toner cartridge. (See Replacing a Toner cartridge on page 64.) To identify the color of the...
Users Manual - English - Page 146
... the manual color registration using the custom setting in a new belt unit. (See Replacing the belt unit on a monitor are different. abcdefghijklmnopqrstuvwxyz. Colors the machine can print and colors you expected
All one color
Recommendation
Make sure Toner Save mode is off in the control panel of the machine or the printer...
Users Manual - English - Page 147
... that the back cover is uneven and put in a new toner cartridge for that color. (See Replacing a Toner cartridge on page 64.) To identify the color of the toner cartridge, visit us at http://solutions.brother.com/ to prevent wrinkling.
Make sure that the media type settings in the printer driver and in the machine...
Advanced Users Manual - English - Page 41
...make the change because something
has not been set up (for the long beep, then replace the handset.
35 If no, you will work.
96 Retrieve a fax
2 Retrieve all your fax
forwarding number by l), the system will hear one long beep.
You can register your
messages... of a remote fax machine to access features when you are away from the memory If you hear one long beep, your machine...
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