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Brother International MFC-9460CDN Support Question

Brother International MFC-9460CDN Support Question

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Question posted by vpoetter on March 20th, 2013

Adf Jams Every Time

1 day after my one-year warranty my ADF started jamming, and hasn't performed correctly once since then.  We basically stopped trying to use it altogether.  It goes in, seems to feed itself into the tray, but then the bottom third of the page gets wadded up going into the feeder and the printing stops.  The original document is usually mangled beyond use, although it doesn't usually tear, it looks terrible. 

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Related Brother International MFC-9460CDN Manual Pages

Advanced Users Manual - English - Page 57

... try installing extra memory. (See Installing extra memory on page 86.) Duplex Copy (long edge flip) 7 MFC-9460CDN  1 sided i 2 sided L Portrait 1 7 1 2 2 Landscape 11 1 2 2 a Make sure you are in Menu, 1, 2, 2. Duplex a1sidedi2sided L 1sidedi2sided S bOff Select ab or OK Press OK. Press a or b to copy the document. 51 e Press Black Start or Color Start to choose Tray...
Quick Setup Guide - English - Page 1

...CD-ROM, Documentation CD-ROM Accessory Order Form Product Registration Sheet (USA only) AC Power Cord Basic User's Guide Quick Setup Guide Starter Toner Cartridges (pre-installed) (Black, Cyan, Magenta and ...://solutions.brother.com/. Quick Setup Guide Start Here MFC-9460CDN Before using this machine for the first time, read this Quick Setup Guide to setup and install your machine.
Quick Setup Guide - English - Page 8

... contrast. -OR- c Press Stop/Exit. 8 Set the date and time The machine displays the time, and if you set up the station ID the date and time will be added to each fax you are having difficulty reading the LCD, try changing the contrast setting. b Enter the last two digits of the year on the dial...
Software Users Manual - English - Page 45

... software tool for more information about using the Status Monitor software, right-click...jam. 2 You can check the device status at anytime by double-clicking the icon in the tasktray or by choosing Status Monitor located in the small window. Note • For more information on the taskbar. To show the Status Monitor icon on your taskbar, click the in start/All Programs/Brother/MFC...
Software Users Manual - English - Page 55

...when you can scan a whole page. b Start the ScanSoft™ PaperPort™ 12SE software that was installed during the MFL-Pro Suite installation to scan using the scanner glass on page 50.) a ...is not supported by the MFC-9460CDN. f Check the Display scanner dialog box on the left side of a page after pre-scanning the document, you need to use the ADF (automatic document feeder) or...
Software Users Manual - English - Page 61

... page 56.) Note Duplex Scan is not supported by the MFC-9460CDN. You can either use the ADF (automatic document feeder) or the scanner glass. 3 If you want to scan and then crop a portion of the following settings, if needed, in which you want to use the scanner glass. (See Pre-Scanning to crop a portion...
Software Users Manual - English - Page 212

...the (SCAN) button follows the configuration of the Device Scan Settings screen of ControlCenter4 or Device Button tab of your choice using on page 166. (SCAN), see Configuring Scan ... MFC-9560CDW. • Duplex Scan is available from the included CD-ROM then the correct drivers and ControlCenter4 or ControlCenter2 are installed. Network Scanning Using the Scan key 13 You can use ...
Users Manual - English - Page 2

...MFC-9460CDN. (HL-4150CDN /MFC-9560CDW) In USA: Please go to the Brother Solutions Center at http://solutions.brother.com/ and click Manuals on the computer screen. Notes tell you how you to devices...if not avoided, could result in the documentation A The following symbols and conventions are used throughout the documentation. Electrical Hazard icons alert you to operate the product, or before...
Users Manual - English - Page 14

...-45/MFC-9460CDN/MFC-9560CDW Product Options: LT-300CL comply with the limits for help. 13 Operation is subject to the following measures:  Reorient or relocate the receiving antenna.  Increase the separation between the equipment and receiver.  Connect the equipment into an outlet on , the user is encouraged to try to correct...
Users Manual - English - Page 15

... 14 There are no warranties extended or granted by this device must not be co-located or operated in conjunction with Canadian ICES-003. A grounded plug should be used to ensure compliance with ...that may cause undesired operation of the local power supply for a Class B digital device. • (MFC only) This equipment may be plugged into a grounded AC power outlet after checking...
Users Manual - English - Page 33

...Choose the correct Receive Mode 32 Using receive modes 34 Fax Only ...34 Fax/Tel ...34 Manual ...34 External TAD 34 Receive Mode settings 35 Ring Delay ...35 F/T Ring Time (Fax/Tel mode only 35 Easy Receive 36 6 Telephone services and external devices 37 Telephone ...48 Deleting One Touch and Speed Dial numbers 49 8 Making copies 51 How to copy ...51 Stop copying 51 Copy settings 51 x
Users Manual - English - Page 36

...Box (MFC-9460CDN) Brother Solutions Center at http://solutions.brother.com/ (MFC-9560CDW) Documentation CD-ROM / In the Box 1 General Setup Memory storage Volume settings Automatic daylight savings time Ecology ...periodic maintenance parts Packing and shipping the machine B Options Options Optional paper tray (LT-300CL) Memory board C Glossary D Index xiii Table of Contents (ADVANCED USER...
Users Manual - English - Page 60

... of the types of paper before purchasing to ensure desirable performance. Loading paper Handling and using special paper 2 The machine is designed to work well with letterheads using glossy paper, put only one sheet at a time in its original packaging and keep it may cause a paper jam or damage your machine.  Preprinted paper must...
Users Manual - English - Page 63

...support flap (2). 1 2 b Fan the pages well. If you do this, the ADF may jam. • DO NOT use paper that are completely dry. Document Sizes Supported 3 Length: Width: Weight: 5.8 to... document. • Make sure documents with correction fluid or written with ink are not suitable for the ADF, see Using the scanner glass on page 27. • It is feeding. Note • To scan documents that...
Users Manual - English - Page 130

... cover and press Black Start or Color Start. During the cooling down mode. Cover is Open The front cover is open the front cover. The ADF is not completely Close ... not jammed inside the machine after a room temperature change. specifications. (See Memory board in Appendix B of the Advanced User's Guide.) B  Re-install the DIMM correctly. person's fax machine stopped the ...
Users Manual - English - Page 135

... is time to the Face down output tray. Take out all the toner not installed correctly. Call Brother Customer Service or a Brother Authorized Service Center to replace the paper feeding kit. Press Black Start or Color Start. Error... It is time to replace the PF Kit. Open the back cover to let the printed paper out on page 160.) The length of paper for duplex scanning. Use the suitable ...
Users Manual - English - Page 192

... table to access the character you entered a letter incorrectly and want . The dial pad keys have printed letters because they are used for special characters. Press Key 2 3 4 5 6 7 8 9 one time @ a d g j m p t w two times . Making corrections If you want to change it, press d or c to move the cursor right before pressing the key again. 155 Press Key...
Network Users Manual - English - Page 4

... Printing the Network Configuration List 36 Printing the WLAN report (For MFC-9560CDW 37 Function table and default factory settings 38 DCP-9055CDN, MFC-9460CDN and MFC-9465CDN 38 MFC-9560CDW ...41 6 Web Based Management 46 Overview...46 How to configure the machine settings using Web Based Management (web browser 46 Password information ...47 Secure Function...
Network Users Manual - English - Page 13

...used at a time. • Before configuring wireless settings, you will need to know your Network name: (SSID, ESSID) and Network Key. If you are using WPS or AOSS™ from other electronic devices... for all types of your documents. 3 Configuring your machine for a wireless network (For MFC-9560CDW) 3 Overview 3 To connect your machine to your wireless network, we recommend you ...
Network Users Manual - English - Page 35

...like to configure the wireless settings. Wireless configuration using the Brother installer application (For MFC-9560CDW) (Windows® XP SP2) 1 Click Start and then Control Panel. 2 Click the ...list. d Follow the screen instructions to continue installing drivers and software necessary for operating your device, please choose Install MFL-Pro Suite from the CD-ROM menu. 30 It may take...

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