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Brother International MFC 9420CN Support Question

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Question posted by kabraham on December 12th, 2011

Copying Problem

When copying using the ADF, produces all black copies. (as if a black paper was copied)

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Related Brother International MFC 9420CN Manual Pages

Users Manual - English - Page 6

... Assembly. • Except as Paper Feeding Kit, Fuser and Laser Units. What is the length ... the Brother Authorized Service Center with a copy of your dated bill of sale showing that...Color Laser One-Year On-Site Limited Warranty (USA only) Who is covered: • This limited warranty ("warranty") is given only to the original end-use...another device or software used (including but not limited to...

Users Manual - English - Page 7

... sign the same piece of paper in troubleshooting as necessitated by normal...use of the Brother representative. THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES, WRITTEN OR ORAL, WHETHER EXPRESSED BY AFFIRMATION, PROMISE, DESCRIPTION, DRAWING, MODEL OR SAMPLE. Except for that Brother is giving for this Product. Brother® Color Laser...you first reported the problem to Brother or an...

Users Manual - English - Page 8

... available at Brother Authorized Service Centers throughout Canada. BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTY (Canada only) Pursuant to...or consumable items that are non-Brother products. For laser products: Failure to operate properly. This warranty states Brother's..., or from Providence to use of the MFC/Facsimile machine to remove the Toner Cartridge (and ...

Users Manual - English - Page 15

...device A-3 LAN connection A-3 Laser safety A-3 FDA regulations A-4 Important safety instructions A-4 Choosing a location A-6 To use the machine safely A-7 Trademarks...A-10 B Menu and Features On-screen programming B-1 Menu table ...B-1 Memory storage B-1 Menu keys ...B-2 Menu Table...B-3 Copy... C-22 Cleaning to prevent paper jams C-22 Cleaning the laser glass C-24 Replacing the ...

Users Manual - English - Page 27

...: ■ Supplier should be informed that exceeds the recommended weight specification in a color laser machine. ■ Preprinted paper must use any Brother warranty or service agreement. 2 - 3 Do not use paper: ■ that is highly textured ■ that is extremely smooth or shiny ■ that is curled or warped ■ that is coated or has a chemical ...

Users Manual - English - Page 78

...enter the fax number to which faxes will then dial the fax number you have a copy. The machine can store faxes up to black & 8 white. 5 Press Stop/Exit. 8 - 1 The machine will be forwarded... machine can only use one remote fax option at a time: Fax Forwarding-OR-Paging-OR- 8 Remote Fax Options (Black & White only) Note ■ You can not receive a color fax unless the sending...

Users Manual - English - Page 102

...this device must accept any financial or other responsibilities that may be used to ensure compliance with the limits for a Class B digital device. A grounded plug should be the result of your use of ..., NJ 08807-0911 USA TEL: (908) 704-1700 declares, that the products Product Name: MFC-9420CN comply with Part 15 of the FCC Rules. could void the user's authority to the USA only...

Users Manual - English - Page 118

Adjusts the contrast for transmission problems. 2. Color Adjust 1. B - 8 Fax (Continued) 0. Copy 1. Contrast - Green ▼ G Adjusts the amount of the 7-8 last 30 Caller IDs stored in copies. ▼ G ▼ G ▼ G B 3. Distinctive Off Set (On) Uses the Telephone 7-8 Company's Distinctive Ring subscriber service to exit Main Menu Submenu Menu...

Users Manual - English - Page 136

... your telephone company to check the line. If the copy looks good, the problem is no answer, check the telephone line cord connection. Received faxes appear as split or blank pages. Received color fax prints only in the correct receiving mode for your machine to black & white. (See Turning off . You may get an...

Users Manual - English - Page 137

...Try sending the fax again. Brother's ECM feature should help overcome this problem by pressing Stop/Exit. This condition is related to the telephone system ...devices that send and receive information on page C-22.) C - 12 If avoiding a slight interruption is sending or receiving a fax, the signal can turn on page C-20.) Vertical black lines when sending. If the copy...

Users Manual - English - Page 139

... still have a problem, see Paper jams on (plugged into the paper tray. The cable must not go through the parallel port, are running automatically when you are loading them properly, see Acceptable paper and other device drivers, which also communicate through another peripheral device (such as , drivers for laser machines. (For information on paper you are using Windows®...

Users Manual - English - Page 154

... your machine. X shows the toner color that is left unpacked for Cyan, Magenta and Yellow. Warranty coverage does not apply to problems caused by the use of Genuine Brother Supplies. ■ ...Toner Empty X Replacing a toner cartridge The toner cartridge can print approx. 10,000 pages for Black, 6,600 pages for a long period of unauthorized third party toner and/or cartridges. Toner ...

Quick Setup Guide - English - Page 36

...® users 1 Insert the supplied CD-ROM into your Brother network connected devices such as network-ready Multifunction devices and/or network-ready printers in a Local Area Network (LAN) environment. BRAdmin Professional can use BRAdmin Professional or a web browser to manage devices from other manufacturers whose products support SNMP (Simple Network Management Protocol). For more...

Software Users Manual - English - Page 9

... OS® X) on page 7-7 or Using the Brother Color Driver (Mac OS® 9.1 to 9.2) on page 7-13. 2 Your computer sends the data to begin printing. *(Select Brother MFC-9420CN Printer if you are using a parallel cable or if you to set various printer settings, including economy printing mode and custom paper size. If any other printer...

Software Users Manual - English - Page 15

... of one or more devices, allowing you to get immediate notification of errors such as paper empty or paper jam. 1 Turning on the status monitor 1 Click Brother MFC-9420CN (XXX)* Printer located in the Start/All Programs/Brother/MFL-Pro Suite MFC-9420CN/Status Monitor on your computer. ■ For more information about using a USB cable.) 2 Right-click...

Software Users Manual - English - Page 16

... Brother MFC-9420CN (USB) Printer (If you print from the File menu in the printer driver name) and click Properties or Preferences. (Document Default for Windows NT® 4.0). Accessing the printer driver settings 1 Select Print from your computer: ■ Paper Size ■ Multiple Page 1 ■ Orientation ■ Copies ■ Media Type ■ Color/Mono ■ Paper...

Software Users Manual - English - Page 19

... can select Full Color, Mono, Black & Cyan, Black & Magenta, and Black & Yellow from Black will print in Black and Magenta. Black & Cyan Select this mode. You can specify separate trays for printing the first page and for both plain and recycled paper, envelopes or rough paper select Thick Paper or Thicker Paper. When using ordinary plain paper or recycled paper (20 to print...

Software Users Manual - English - Page 33

button in 1 the Layout tab or the Paper/Quality tab. 1 1 Select the Paper Size and Copy Count. 2 2 Set the Image Color Management, Scaling and TrueType Font settings. 3 You can access the Brother MFC-9420CN BR-Script3 Advanced Options tab by selecting the setting in the Printer Features list: ■ Media Type ■ Job Spooling ■ PASSWORD ■...

Software Users Manual - English - Page 97

... Black & Yellow from Black will print in Black and Cyan. Mono Select this mode if your document contains color and you want to print it in color, select this mode when you wish to 7 use the following types of media in your document in 256 levels of media that you want to 24 lb), select Plain Paper...

Network Users Manual - English - Page 89

...about the location and name of the printer in response to pass data between the two devices. • Before installation, if you are sure that the router is properly configured ...click Next. 6 Select Network Shared Printer, and then click Next. 7 Select your machine before you are using a Network Print Queue or Share (printer driver only) Note A • You must configure the IP address...