Brother International MFC-9325CW Support Question
Brother International MFC-9325CW Support Question
Find answers below for this question about Brother International MFC-9325CW.Need a Brother International MFC-9325CW manual? We have 3 online manuals for this item!
Question posted by randallholton on September 26th, 2012
Toner Cartridge Issue
I replaced the Yellow toner cartridge today and the printer says "error, replace toner cartridge (Y)". I've turned off the printer and then back on, still nothing. I've reloaded the new cartridge and nothing. What is wrong with the printer?
Current Answers
Related Brother International MFC-9325CW Manual Pages
Quick Setup Guide - English - Page 1
...Setup Guide in death or serious injuries.
Quick Setup Guide
Start Here
MFC-9325CW
Thank you should respond to a situation that may result in damage...Toner Box (pre-installed)
User's Guide
Product Registration Sheet (USA only)
Quick Setup Guide
AC Power Cord Telephone Line Cord
Belt Unit (pre-installed)
Drum Unit and Starter Toner Cartridge Assemblies
(Black, Cyan, Magenta and Yellow...
Users Manual - English - Page 4
...Canada:
1-877-BROTHER
http://www.brother.ca/
Description Toner Cartridge Toner Cartridge Toner Cartridge Toner Cartridge 4 pcs. Drum Unit 1 pc. cartridge yield is declared in accordance with ISO/IEC 19798.... Canada) (MFC-9125CN) LS8783001 (English for USA and Canada) (MFC-9325CW) LS8795001 (English for USA and Canada) (MFC-9125CN) LS8783002 (French for Canada) (MFC-9325CW) LS8795002 (...
Users Manual - English - Page 6
... You are not limited to Toner Cartridges, Drum Units, Belt Unit, and Waste Toner Box.
Except as ... Center together with a photocopy of your issue to either our Customer Service Hotline at no ... packaging);
3 Damage caused by another device or software used with this Product (...™ Digital Color One-Year Limited Warranty and Replacement Service (USA Only)
Who is covered:
...
Users Manual - English - Page 7
.../or replacement parts/products at a conveniently located Authorized Service Center. Brother will issue a hold against the credit card account number that you ship this Product. The replacement Machine ...and Brother sign the same piece of a new Product only if: (i) you may also have with a replacement Machine after receipt of the replacement Machine, supply the required proof of purchase...
Users Manual - English - Page 8
... shipping and will repair or replace (at Brother Authorized Service Centres throughout Canada. Please avoid shipping the unit without original protective parts or ink cartridges.) Damage to your print head resulting from packing the Inkjet MFC/Fax machine without limitation, ink cartridges, print cartridges, print rolls, thermal paper rolls, toner cartridges, drum units, OPC belts, fixing...
Users Manual - English - Page 10
4 Security features
29
Secure Function Lock 2.0 (MFC-9325CW only 29 Setting the password for the administrator 29 Changing the password for the administrator 30 Setting up the public user mode 30 Setting up restricted users 31 Turning Secure Function Lock on/off 31 Switching Users 32
Memory Security (MFC-9125CN only 32 Setting up the...
Users Manual - English - Page 15
... 168 Replacing the consumable items 169 Replacing a Toner cartridge 171 Drum units 176 Replacing the belt unit 181 Replacing the waste toner box 185 Replacing periodic maintenance......228 PictBridge (MFC-9325CW 229 Direct Print feature (MFC-9325CW 230 Computer requirements 231 Consumable items 232 Ethernet wired network 233 Ethernet wireless network (MFC-9325CW 235
Authentication and...
Users Manual - English - Page 148
... that the machine is turned on.
Check that Use Printer Offline is dirty. (See Cleaning the scanner on page 158 and Cleaning the corona wires on the glass strip, or the corona wire is unchecked.
(For MFC-9325CW only) Contact your administrator to make a copy.
Make sure that the toner cartridge and drum unit...
Users Manual - English - Page 152
... problem is off in the control panel of the machine or the printer driver.
Make sure that you use the paper that meets...new drum unit. (See Replacing the drum units on page 177.) To identify the color of poor print quality White lines, bands or ribbing across the page
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. a Check that the drum units and toner cartridges...
Users Manual - English - Page 153
... the scanner on page 158.)
Replace the toner cartridge that matches the color of the streak or band. (See Replacing a Toner cartridge on page 171.) To identify the color of the toner cartridge, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips.
Put in a new toner cartridge. (See Replacing a Toner cartridge on page 171.) To identify the...
Users Manual - English - Page 154
...0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz.
Identify the color causing the problem and put in a new drum unit that the media type settings in the printer driver and in a new toner cartridge. (See Replacing a Toner cartridge on page 171.) To identify the color of the drum unit, visit us at http://solutions.brother.com...
Users Manual - English - Page 155
...
tab for Windows® printer driver, Advanced tab for Macintosh printer driver or Printer Features for Macintosh BR-Script printer driver in the Software User's Guide on the CD-ROM.)
Identify the color causing the problem and put in a new toner cartridge. (See Replacing a Toner cartridge on page 171.) To identify the color of the toner cartridge, visit us at http...
Users Manual - English - Page 156
... control panel of the machine or the printer driver.
Change the print resolution.
If you are in copy mode. (See Adjusting Contrast, Color and Brightness on page 89.)
Identify the color that is uneven and put in a new toner cartridge for that color. (See Replacing a Toner cartridge on page 171.) To identify the color...
Users Manual - English - Page 160
... the color of its Buy a new belt unit before you need to be replaced. Reinsert the device and try it on again.
Identify the color causing the problem and put in a waste toner box. (See Replacing the waste toner box on the LCD. Cartridge Error Put the Black (K) Toner Cartridge back in. 1
1 The toner cartridge color with the problem is shown...
Users Manual - English - Page 163
... problem. Protected Device (MFC-9325CW only)
The protect switch of the USB Flash memory drive is that condensation may form inside the machine, then close the top cover and turn it . (The machine can cause this does not clear the error, call Brother Customer Service.
Re-install the waste toner box. (See
C Replacing the waste toner box on...
Users Manual - English - Page 165
... get a Replace Toner message. Size mismatch
The paper in the memory.
Buy a new toner cartridge for
approximately 60 hours without losing
faxes stored in the tray is indicated on page 150.)
If the problem continues, call Brother Customer Service.
Open the back cover (back output tray) and remove any printed pages. Unusable Device (MFC-9325CW only)
An...
Users Manual - English - Page 168
IMPORTANT
Please confirm that you have installed all toner cartridges and drum units in your Brother machine.
Failure to install these steps:
a Pull the paper tray completely out of the
machine.
Note
If the error message remains, open and close the top cover and fuser cover firmly to slowly pull out the
jammed paper...
Users Manual - English - Page 171
... for the machine to the machine from the AC power outlet. Unplug the telephone line cord first, disconnect all the drum unit and toner
cartridge assemblies. Leave the machine turned off for 10 minutes to cool down before continuing to the next step. Troubleshooting and routine maintenance
c Take out all cables, and then...
Users Manual - English - Page 193
... end of its life. ((K) =Black, (Y)=Yellow, (M)=Magenta, (C)=Cyan). Buy a new drum unit DR-210CL-BK (for Black) or a DR-210CL-CMY (for either Y, M, C colors) and have it may contain toner.
Black/ Cyan/ Magenta/ Yellow. Drum Error
Replace the Drum Unit.
If toner scatters on page 177. To replace the drum units, see Replacing the drum units on your hands...
Users Manual - English - Page 201
... you need to replace the waste toner box:
Replace WT Box
IMPORTANT
C
DO NOT reuse the waste toner box. Buy a new waste toner box and have it means the waste toner box is open,... cover.
185 Replace WT Box message C
When the following
steps:
C
a Plug the machine's power cord back into your eyes. Turn
on the machine's power switch. b (For MFC-9325CW) Press Menu, 8, 4.
(For MFC-9125CN) Press ...
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