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Brother International MFC 9120CN Support Question

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Question posted by margaret127 on April 21st, 2012

Printer Appears To Have Gone Dead. Have Checked All Cables Etc.

Have had printer for approx two yrs. No problems until now. It has stopped dead. I have checked all cables etc.

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Related Brother International MFC 9120CN Manual Pages

Quick Setup Guide - English - Page 15

When the Select Features screen appears, check PS Printer Driver, and then continue following the on -screen instructions. h If you agree to monitor ... and then follow the on -screen instructions. d When the ScanSoft™ PaperPort™ 11SE License Agreement window appears, click Yes if you do not want to install MFL-Pro Suite. • For Windows Vista®, when the User...

Quick Setup Guide - English - Page 16

... instructions. USB Windows® 17 Connect the USB cable IMPORTANT • DO NOT connect the machine to a USB port on a keyboard or a non-powered USB hub. • Connect the machine directly to your web browser to return to this screen appears, select the check box and click Install to complete the installation correctly...

Quick Setup Guide - English - Page 23

...this screen appears, select the check box and click Install to complete the installation correctly. 19 Finish and restart a Click Finish to restart your web browser to return to appear. After...Diagnostics located in Start/All Programs/Brother/ MFC-XXXX LAN (where MFC-XXXX is required for all screens to this window. The installation screens appear one after another. IMPORTANT DO NOT cancel...

Users Manual - English - Page 108

...%. 92 Chapter 12 If you are making copies, the LCD message will have the option to press Black Start or Color Start to copy the pages scanned so far, or to press Stop/Exit to cancel the operation. To gain extra memory, you can turn off Fax Storage. (See Turning off Remote...

Users Manual - English - Page 112

...Lock 2.0 enabled (MFC-9320CW only) ... of the printer using a suitable USB cable. 1 b... Turn on the digital camera display the images and number of the Network User's Guide on the CD-ROM we have supplied. The following message. If your digital camera supports DPOF printing, you want to print. Chapter 13 IMPORTANT • To prevent damage to your machine, do not connect any device...

Users Manual - English - Page 114

...normal storage device. To clear the error, unplug the device from your digital camera on page 94.) Note The name of Memory This message will appear if you can easily identify and troubleshoot any problems. &#... drive (MFC-9320CW only) on page 100. (If you would like to print photos in PictBridge mode, or does not support PictBridge, you connect an incompatible or broken device to mass...

Users Manual - English - Page 119

... direct interface. (See Error and maintenance messages on page 141 for the machine's memory. „ Unusable Device This message will appear if you want. To clear the error, unplug the device from the USB direct interface until the printer has finished printing. Copies =1 j Press Black Start or Color Start to print the data. Press OK.

Users Manual - English - Page 144

... the interface cable correctly. (See the Quick Setup Guide.) 128 Suggestions „ Check that the machine...Printers. Vertical black line appears in and the power switch is turned on. „ Check that Use Printer Offline is unchecked. Right-click Brother MFC-XXXX Printer. The machine prints unexpectedly or it prints garbage. „ (For MFC-9320CW only) Contact your administrator to check...

Users Manual - English - Page 146

... check the Enhance Black Printing check box. This is a paper jam. If you are curled. If possible, try connecting the machine to a different port on your current Network settings. (See How to print a report on page 83.) Reconnect the LAN cable to the hub to print the envelope size you are having Network problems...

Users Manual - English - Page 149

...; Put in a new drum unit. (See Replacing the drum units on the whole page ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. Colors are installed properly. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. If the printout or test page printed from the machine has a quality problem, check the following steps first. Examples of the drum unit, visit us at http://solutions.brother.com...

Users Manual - English - Page 151

... in the printer driver and in the machine's Paper Type menu matches the type of the line. (See Replacing a Toner cartridge on page 168.) „ If colored lines appear at http://... abcdefghijklmnopqrstuvwxyz. „ Identify the color causing the problem and put in a new toner cartridge. (See Replacing a Toner cartridge on page 168.) To identify the color of the toner cartridge, visit us...

Users Manual - English - Page 152

... colors appear in the printed gray areas, make sure there is a check in the Improve Gray Color check box of the printer driver. (See Basic tab for Windows® printer driver, Advanced tab for Macintosh printer driver or Printer Features for Macintosh BR-Script printer driver in the Software User's Guide on the CD-ROM.) „ Identify the color causing the problem...

Users Manual - English - Page 160

...send or copy the scanned pages. „ Press Stop/Exit and wait until the other operations in progress ...of the following : „ Press Black Start or Color Start to remove any condensation from the memory. (See...problem continues, call Brother Customer Service. Error Message No Response/Busy No Toner No Waste Toner Out of Memory Print Unable XX Print Unable 1A Protected Device (MFC...

Users Manual - English - Page 162

...Action Replace the toner cartridge for the color indicated on the LCD. (See Replacing... its life. The paper in the printer driver requires the back cover to replace...MFC-9320CW only) Unusable Device (MFC-9320CW only) WT Box End Soon Cause The toner cartridge is at the end of files stored on the USB Flash memory drive. There are too many files stored on page 147.) „ If the problem...

Software Users Manual - English - Page 33

... Secure Function Lock 2.0, you can set your ID and PIN in your printer. „ Use Calibration Data If the printer driver successfully gets the calibration data, the printer driver will automatically check this button, your machine will start color calibration and then the printer driver will appear. • If you want to make the Authentication result dialog...

Software Users Manual - English - Page 42

... in grayscale. If you set Toner Save Mode to On, print appears 1 lighter. Note If the Cyan, Magenta or Yellow toner reaches the end of its life. „ Color Mode The following color mode: • Auto The printer checks the content of your documents in Color Matching mode: • Normal This is Off. The default setting...

Software Users Manual - English - Page 128

... as follows: • Auto The printer checks the content of gray. If color is detected, it prints in color. If your document contains color, selecting Mono mode prints your document ...) Check Reverse Print to reverse the data from up to On, print appears lighter. The total printing speed may become slower. • Color When your document contains color and you to print it in color, ...

Software Users Manual - English - Page 148

... toner using this setting. The default setting is detected, it prints in color. If no color content is the Default color mode. • Vivid The color of all elements are adjusted to keep printing as long as follows: • Auto The printer checks the content of its life. 140 When you want to print it in...

Network Users Manual - English - Page 10

...notification 163 Configuring the protocol settings ...164 Managing your network printer securely 165 Secure Management using Web Based Management (web browser...problems ...187 Network print software installation problems 189 Printing problems...192 Scanning and PC Fax problems ...193 Wireless network troubleshooting (For MFC-9320CW 195 Wireless setup problems ...195 Wireless connection problem...

Network Users Manual - English - Page 206

...the control panel on page 31. Troubleshooting Wireless network troubleshooting (For MFC-9320CW) 14 Wireless setup problems 14 The Brother print server is not found during setup although ...Device Setup Wizard. 14 a Make sure that the machine is powered on, is recommended you are using Windows® 2000, Mac OS X 10.3.9 or greater or your access point/router or hub using a network cable...