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Brother International MFC-7860DW Support Question

Brother International MFC-7860DW Support Question

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Question posted by ezabo on May 17th, 2014

How To Clear Brother Mfc-7860dw Paper Jam Error

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Answer #1: Posted by waelsaidani1 on May 18th, 2014 8:56 AM
This answer was accepted by the poster of the original question.
waelsaidani1

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Hello watch video guide here on how to solve this problem: http://www.youtube.com/watch?v=rm49YXTeuCE

Related Brother International MFC-7860DW Manual Pages

Software Users Manual - English - Page 18

...MFC-7360N) 2  Use Letter, Legal or Folio size paper when you use the automatic duplex printing function.  Make sure that there may be paper jams or poor print quality. DO NOT use the manual duplex function, it may get a paper jam...Error and maintenance messages in the paper tray or manual feed slot.  If the paper is not recommended. 10 Before reinserting the paper...
Software Users Manual - English - Page 41

Printing Status Monitor 2 This reports the machine status (any errors that may happen with the machine) when printing. If you would like to turn the status monitor on, follow these steps: 2 Click the Start button, All Programs 1, Brother MFC-XXXX (where XXXX is your model name) and then Status Monitor. 1 Programs for Windows® 2000 users 33
Software Users Manual - English - Page 47

... Start/All Programs/Brother/MFC-XXXX on your taskbar, click the button. Note (For Windows® 7) If you have set the Enable Status Monitor on startup during installation, you to the taskbar. Then drag the icon to get immediate notification of error messages such as paper empty or paper jam. 2 You can check the device status at...
Software Users Manual - English - Page 97

If an error message is "access". Note • If your machine is connected via a Network, you have to enter ... settings, you configure many machine and network settings from a Windows® application. Click the Start button, All Programs, Brother, MFC-XXXX (or MFC-XXXX LAN) and Remote Setup. If you change this application, the settings on your machine will be downloaded automatically to...
Software Users Manual - English - Page 130

... Error and maintenance messages in the Basic User's Guide. If you may be curled. DO NOT use the manual duplex function, it is not feeding properly, it may wrinkle.  If paper is curled, turn over the stack, straighten it and then put it may be paper jams or poor print quality. Guidelines for MFC...
Software Users Manual - English - Page 150

...error messages such as paper empty or paper jam at pre-set what interval the software will start up . Printing and Faxing Status Monitor 8 The Status Monitor utility is open, click the icon. You can check the device...the Utility tab then click Open Printer Utility. Go to the menu bar, Brother Status Monitor and choose Preferences. 142 You can also access the web based ...
Software Users Manual - English - Page 194

...Quick-Dial (MFC models only) 10 The Quick-Dial button lets you open the Address Book window in the Remote Setup Program, so you to monitor the status of one devices, allowing you... can easily register or change the Quick-Dial numbers on page 142.) 186 Status Monitor 10 10 The Status Monitor button allows you to get immediate notification of errors such as a paper jam....
Users Manual - English - Page 13

... document cover 70 Removing small documents jammed in the ADF 71 Document is jammed at the output tray 71 Paper Jams...72 Paper is jammed in the standard paper tray 72 Paper is jammed at the back of the machine 73 Paper is jammed inside the machine 75 Paper is jammed in the Duplex Tray (MFC-7460DN and MFC-7860DW)..... 80 If you are having difficulty...
Users Manual - English - Page 81

... page 69 before disconnecting the machine so you turned on again. EL Error Fuser Error The machine has a mechanical Open the front cover and close the fuser...jammed in the back of the machine, and then close it on the power.  Close the fuser cover of the machine.  Make sure paper is too hot. Leave the machine for 15 minutes with the power on. (For MFC-7860DW...
Users Manual - English - Page 82

... paper is jammed in the standard paper tray of the following:  Refill the paper in the paper tray and press Start.  Remove the paper and load it .  If the problem continues, call Brother Customer Service. reached. The toner cartridge is jammed at the back of the machine. (See Paper is jammed in the Duplex Tray (MFC-7460DN and MFC-7860DW...
Users Manual - English - Page 83

Troubleshooting Error Message Cause Action Not Available The requested function is not permitted to 100%. Print the faxes that are stored in the Software User's Guide.)  Clear the...; If the problem continues, call Brother Customer Service. Then, disconnect the machine from the power for several minutes and then reconnect it. (For MFC-7860DW) Disconnect the machine from the memory...
Users Manual - English - Page 84

...; If the problem continues, call Brother Customer Service. The paper in the tray is not a Load either Letter, Legal or Folio paper for suitable size for several minutes, then reconnect it . (For MFC-7860DW) Disconnect the machine from the power for automatic duplex automatic duplex printing, and then press printing. Error Message Replace Toner Scan Unable...
Users Manual - English - Page 102

...error message. (See Error and maintenance messages on page 64.)  Check that the toner cartridge and drum unit are blank. Right-click Brother MFC...Brother MFC-XXXX Printer. Right-click Brother MFC-XXXX Printer. Copy difficulties Difficulties Cannot make a copy. Make sure that Use Printer Offline is unchecked.  (For MFC-7860DW...the Start button and Devices and Printers. Menu...
Users Manual - English - Page 103

... make sure that the Brother TWAIN driver is not printing or has stopped printing. Adjust the top and bottom margins in the printer driver are the same. 87 Try increasing the scanning resolution. Cannot scan. (For MFC-7860DW) Contact your administrator to work with your machine.  Pull out the paper tray and wait...
Users Manual - English - Page 104

... resolution. (See Basic tab in the Software User's Guide.) 88 What paper can load envelopes from Adobe® Illustrator®. Clear the jammed paper. (See Paper Jams on envelopes? Suggestions  Low quality thin or thick paper or not printing on the recommended side of the paper could cause this problem occurs when making copies or printing received...
Users Manual - English - Page 143

... to the Face up output tray) Duplex Printing  Paper Size (Automatic Duplex): Letter, Legal and Folio (MFC-7460DN / MFC-7860DW)  Paper Weight 16 to 28 lb (60 to 105 g/m2) D (Automatic Duplex):  Paper Type (Automatic Duplex): Plain Paper or Recycled Paper 1 Legal or Folio size paper is not available in some regions outside the USA and...
Users Manual - English - Page 156

... Troubleshooting 64 document jam 70, 71 error messages on LCD 64 if you are having difficulty copy quality 86 incoming calls 85 network 89 paper handling 88 print quality 88 printing 82, 86 receiving faxes 83 scanning 87 sending faxes 85 software 87 telephone line 91 maintenance messages on LCD ...........64 paper jam 72, 73...
Quick Setup Guide - English - Page 15

... and then connect the cable to complete the installation correctly. • If an error message appears during the installation. Please allow or permit the window to appear. It... the XML Paper Specification documents. IMPORTANT DO NOT cancel any of the screens during the software installation, run the Installation Diagnostics located in Start/All Programs/Brother/MFC-XXXX (where MFC-XXXX is ...
Quick Setup Guide - English - Page 23

... administrator prior to choose Network Reset. 3. To use the machine from other electronic devices can affect the data transfer speed of the connection methods can configure the wireless settings...and installation process. Press 1 twice for the fastest throughput speed. • Although the Brother MFC-7860DW can be used at a time. Note • To achieve optimum results with this ...
Quick Setup Guide - English - Page 36

...installed, please purchase the Brother NL-5 pack which is a multiple PC license agreement pack for information on how to complete the installation correctly. • If an error message appears during the installation... Programs/Brother/MFC-XXXX LAN (where MFC-XXXX is your model name). 22 Install MFL-Pro Suite on additional computers (if needed) If you use the XML Paper Specification documents...

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