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Brother International MFC-7420 Support Question

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Question posted by samoya1 on September 14th, 2011

Paper Jam Mfc7420

it keeps displaying "paper jam - remove paper tray - well I removed the paper tray and the toner cartridge and gave a good Air Cleaning. it will copy but wont print from a computer command. Do I need to do anything with the rollers ?

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Related Brother International MFC-7420 Manual Pages

Software Users Manual - English - Page 6

...driver with your Brother device. 1 Using the machine as your application, select the Print command. The LCD shows Receiving Data. 3 When the machine finishes printing all the data, the... printing by picking up paper from the Brother Solutions Center at: http://solutions.brother.com Windows® Printing The dedicated printer driver for information about the Paper Tray and Recommended paper.)...

Software Users Manual - English - Page 81

... Copies, Pages, Resolution, Paper Source and Media Type, select your Apple® Macintosh® (Mac OS® 9.1 to start printing. Note If you want to print to change the settings for Paper ... pages per sheet in the Device Options screen. Click Print to 9.2) To select a Printer: 1 Open the Chooser from the Apple menu. 7 2 Click the Brother Laser icon. Using your machine with...

Software Users Manual - English - Page 115

....com These machines are made for use in foreign countries. Using USA or CANADA models overseas is at your own risk and may void your multi-function center may violate the Telecommunications Regulations of that country and the power requirements of your warranty. We cannot recommend using them overseas because it may not...

Users Manual - English - Page 3

... (fax) Service Center Locator (USA only) For the location of a Brother authorized service center, call the country where you in the event of product loss covered by you bought the MFC. and, ■... tips, and learn how to get the most efficient way to your Fax Machine/Multi-Function Center needs. Please complete and fax the Brother Warranty Registration And Test Sheet or, for...

Users Manual - English - Page 8

...remove the ink cartridges during shipping will cause severe damage to the MFC/Facsimile and will VOID your warranty. (Refer to your Proof of Purchase in material or workmanship. Damage to your print head resulting from packing without limitation, print cartridges, print head, toner...nearest Authorized Service Center call 1-877-BROTHER. BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED ...

Users Manual - English - Page 18

Paper jams 11-7 Paper is jammed inside the MFC 11-7 Paper is jammed at back of the MFC 11-8 Paper is jammed inside the drum unit and toner cartridge assembly....11-10 If you are having difficulty with your MFC 11-11 Improving the print quality 11-16 Cleaning the drum unit 11-17 Compatibility 11-20 Packing and shipping the MFC 11-20 Routine maintenance 11...

Users Manual - English - Page 87

.... Windows and Microsoft are registered trademarks of their respective companies. * MFC-7820N only 10 10 - 5 To reduce the risk of fire, use of a power protection device (Surge Protector). Important information Trademarks The Brother logo is a registered trademark of NewSoft Technology Corporation. Multi-Function Link is a registered trademark of Brother Industries, Ltd. and other...

Users Manual - English - Page 88

... cover of the drum unit or toner cartridge is left in the MFC's memory. Re-start printing from within that is not completely closed . See Replacing the drum unit (DR-350) on the MFC shows Cooling Down, and Wait for a while. The MFC will hear the cooling fan running while the display on page 11-28. Use...

Users Manual - English - Page 90

... on page 8-8.) Paper Jam Inside The paper is jammed in the paper tray and then press Start. -OR- Out of paper or paper is busy. Scanner Locked The scanner needs to be turned off for several minutes and then try again. Chapter 11 ERROR MESSAGES ERROR MESSAGE CAUSE No Cartridge The toner cartridge is full. No Paper Fed The MFC is out of...

Users Manual - English - Page 94

... and toner cartridge assembly. Paper is jammed inside the MFC are extremely hot. WARNING After you can not remove the drum unit and toner cartridge assembly easily, do not use extra force. The jammed paper may release the paper so you can pull it out of the paper tray opening . 5 If you have just used the MFC, some parts inside the MFC 1 Pull the paper tray completely...

Users Manual - English - Page 95

... the electrodes shown in the MFC. 11 11 - 8 Troubleshooting and routine maintenance Paper is jammed at back of the MFC 1 Open the front cover. 7 Put the drum unit and toner cartridge assembly back into the MFC. 2 Pull out the drum unit and toner cartridge assembly. 8 Close the front cover. 3 Open the back cover. 9 Put the paper tray in the following diagram.

Users Manual - English - Page 96

Chapter 11 4 Pull the tab toward you gently pull out the paper with the other hand. 8 Close the front cover. 11 - 9 If the jammed paper cannot be pulled out easily, push down the tab with one hand as you to open the rear chute cover. 6 Close the back cover. 7 Put the drum unit and toner cartridge assembly back into the MFC. 5 Pull the jammed paper out of the fuser unit.

Users Manual - English - Page 97

... unit and toner cartridge assembly back into place. Take out the jammed paper if there is jammed inside the drum unit. 11 - 10 Paper is 11 any inside the drum unit and toner cartridge assembly 1 Open the front cover. Troubleshooting and routine maintenance 4 Put the toner cartridge back into the drum unit until you put it lock into the MFC. 6 Close...

Users Manual - English - Page 102

... page 2-5.) Set Toner Save mode to verify that your software. Chapter 11 DIFFICULTY SUGGESTIONS Paper Handling Difficulties The MFC does not load paper. Sometimes it is online and in the Page Setup or Document Setup menu of paper into the paper tray. You can I cannot print over and put it . See Paper jams on page 1-9.) Printed pages are good. If there is...

Users Manual - English - Page 103

.... Turn off Toner Save mode in the MFC's Paper Type menu setting, or use thinner paper than you use paper that meets our specifications. Troubleshooting and routine maintenance Improving the print quality Examples of background shading. (See Choosing a location on page 1-2.) Install a new toner cartridge. (See Replacing the toner cartridge (TN-350) on page 11-25.) Clean the primary...

Users Manual - English - Page 105

... manual feed slot on page 11-28.) The toner cartridge may be damaged. The drum unit may be too full. Put in a new drum unit. (See Replacing the drum unit (DR-350) on page 11-28.) Clean the inside the MFC covering the laser scanner window. The paper tray may be damaged. Put in a new drum unit...

Users Manual - English - Page 112

...Toner Low. We recommend that you clean the MFC and drum unit when you replace the toner cartridge. (See Cleaning the laser scanner window on page 11-23 and Cleaning the drum unit on page 11-17.) How to local regulations, keeping...toner cartridge assembly. Chapter 11 Replacing the toner cartridge (TN-350) The toner cartridge can print up to keep a new toner cartridge ready for use the MFC,...

Users Manual - English - Page 115

... you replace the drum unit. (See Cleaning the laser scanner window on paper. So please be replaced. The actual number of pages per print job. Because we cannot guarantee a minimum number of pages that determine the actual drum life, such as temperature, humidity, type of paper and how much toner you may be significantly less than...

Users Manual - English - Page 152

... answering device), external 4-1, A-5, A-7 connecting A-5, A-6 receive mode 4-1 recording OGM A-6 with two-line jack A-7 Text, entering B-9 special characters B-9 Toner cartridge replacing 11-25 Troubleshooting 11-1 document jam 11-6 error messages on LCD 11-1 if you are having difficulty incoming calls 11-12 paper handling 11-15 phone line 11-20 printer difficulties 11-13 printing...

Users Manual - English - Page 156

... with the power available in the USA and Canada only. Using USA or Canada models overseas is at your own risk and may void your multi-function center may violate the Telecommunications Regulations of that country and the power requirements of your warranty. Box 6911 Bridgewater, NJ 08807-0911 USA Brother International Corporation...