Brother International MFC-7360N Support Question
Brother International MFC-7360N Support Question
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Question posted by jbosur on September 5th, 2013
How To Reset The Drum Unit On A Mfc 7360n Printer
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Current Answers
Related Brother International MFC-7360N Manual Pages
Quick Setup Guide - English - Page 1
Quick Setup Guide
Start Here
MFC-7360N MFC-7460DN
Please read this Quick Setup Guide for the correct setup and installation. To avoid danger of suffocation...-ROM
Product Registration Sheet
(USA only)
AC Power Cord
Basic User's Guide
Quick Setup Guide
Telephone Line Cord
Drum Unit and Toner Cartridge Assembly (pre-installed)
Safety and Legal booklet
WARNING
Plastic bags are not toys.
Users Manual - English - Page 4
...://www.brother.ca/
Description Toner Cartridge
Drum Unit Telephone Line Cord Basic User's Guide
Quick Setup Guide
Item TN-420 (Approx. 1,200 pages) 1 2 3
TN-450 (Approx. 2,600 pages) 1 2 4 DR-420 (Approx. 12,000 pages) 5 6 LG3077001 LX5016001 (English for USA and Canada) LX5016002 (French for Canada) (MFC-7360N and MFC-7460DN) LX5112001 (English for USA and...
Users Manual - English - Page 8
... against Brother for the name and location of your print head resulting from packing the Inkjet MFC/Fax machine without limitation, ink cartridges, print cartridges, print rolls, thermal paper rolls, toner cartridges, drum units, OPC belts, fixing units, print heads, paper feed rollers, transfer rolls, cleaning rollers, waste toner packs, oil bottles) or damage...
Users Manual - English - Page 13
...toner cartridge 53 Cleaning the corona wire 58 Replacing the drum unit 59
B Troubleshooting
64
Error and maintenance messages 64 ...MFC-7860DW)..... 80
If you are having difficulty with your machine 82 Setting Dial Tone detection 91 Telephone line interference 91
Improving the print quality 92 Machine Information 102
Checking the Serial Number 102 Reset functions 102
How to reset...
Users Manual - English - Page 80
... and that is not in the drum unit. The most errors and perform routine maintenance by something.
Error Message Access Denied
Cartridge Error
Comm.Error
Connection Fail Cooling Down Wait for several minutes. Poor telephone line quality caused a communication error. The temperature of the following: (For MFC-7360N and MFC-7460DN ) See Transferring your machine...
Users Manual - English - Page 81
... duplex tray is removed or is Carefully put the duplex tray into place. The back of the fuser unit (For MFC-7360N and MFC-7460DN )
does not rise to a specified
Received fax messages still in Use Drum Error
The machine is set to Distinctive Ring mode. problem. Close the back cover of the machine. B
The...
Users Manual - English - Page 82
...If the problem continues, call Brother Customer Service.
cartridge and then put it back into the drum
unit.
66 on page 80.)
The paper is jammed inside the (See Paper is jammed inside ...Response/Busy No Toner
Cause
Action
The machine has a mechanical problem.
(For MFC-7360N and MFC-7460DN) Received fax messages still in Secure
Contact your administrator to be lost when the...
Users Manual - English - Page 83
... restore the memory to all IDs by Secure Function Lock 2.0.
Replace Drum
It is full.
Reset the drum unit counter. (See Replacing the drum unit on page 60.)
67
Fax sending or copy operation in progress
Do one of the following :
problem.
(For MFC-7360N and MFC-7460DN )
Transferring your Secure Function Lock Settings.
Troubleshooting
Error Message
Cause...
Users Manual - English - Page 102
...
is not illuminated, press it to access the Setup Receive and Setup Send menus. Right-click Brother MFC-XXXX Printer. Menu access difficulties
Difficulties
The machine beeps when you are installed properly. (See Replacing the drum unit on page 59.)
Check the interface cable connection on both the machine and your computer. (See...
Advanced Users Manual - English - Page 57
... machine's power switch.
Cleaning the outside or inside of the machine. Cleaning with a dry, lint-free cloth.
Note
(For MFC-7360N and MFC-7460DN) To prevent you replace the toner cartridge or the drum unit, make sure that contain ammonia, alcohol, any type of spray, or any important messages, see Transferring your faxes or Fax...
Advanced Users Manual - English - Page 65
... power cord from losing important messages, see Transferring your faxes or Fax Journal report in the machine. i Close the front cover. Note
(MFC-7360N and MFC-7460DN) To prevent you hear it lock into the
drum unit until you from the AC
power outlet.
g Put the toner cartridge back into place. Routine maintenance
h Put the...
Advanced Users Manual - English - Page 67
... only if you have reset the part counter when you installed a new part. Disconnect all separate parts, including the drum unit, the toner cartridges, and printed materials to Brother as part of the Exchange Service, pack only the machine.
b Open the front cover.
a For MFC-7360N and MFC-7460DN,
press Menu, 6, 2. For MFC-7860DW, press Menu, 7, 2. Checking...
Basics Guide - Page 4
...://www.brother.ca/
Description Toner Cartridge
Drum Unit Telephone Line Cord Basic User's Guide
Quick Setup Guide
Item TN-420 (Approx. 1,200 pages) 1 2 3
TN-450 (Approx. 2,600 pages) 1 2 4 DR-420 (Approx. 12,000 pages) 5 6 LG3077001 LX5016001 (English for USA and Canada) LX5016002 (French for Canada) (MFC-7360N and MFC-7460DN) LX5112001 (English for USA and...
Basics Guide - Page 8
BROTHER MULTIFUNCTION CENTER® / FAX MACHINE LIMITED WARRANTY (Canada only)
Pursuant to the limited warranty of 1 year ...is available at Brother's sole discretion) this MFC/Fax machine shall be the sole liability of a Sales Receipt. When shipping or transporting your MFC/Fax machine, please refer to remove the Toner Cartridge (and Toner Drum Unit, waste toner packs or oil bottles on ...
Basics Guide - Page 13
...toner cartridge 53 Cleaning the corona wire 58 Replacing the drum unit 59
B Troubleshooting
64
Error and maintenance messages 64 ...MFC-7860DW)..... 80
If you are having difficulty with your machine 82 Setting Dial Tone detection 91 Telephone line interference 91
Improving the print quality 92 Machine Information 102
Checking the Serial Number 102 Reset functions 102
How to reset...
Basics Guide - Page 80
...something.
You tried to another telephone line. The temperature of the following: (For MFC-7360N and MFC-7460DN ) See Transferring your machine identifies the error or required routine maintenance and ...installed Pull out the drum unit and remove the toner
properly. Then, disconnect the machine from the power for several minutes and then reconnect it. (For MFC-7860DW) Disconnect the ...
Basics Guide - Page 81
...set to replace the drum unit.
DR Mode in the back of the machine when you will
temperature within the specified be cleaned. Replace the drum unit. (See Replacing the drum unit on page 22. ... machine.
Transferring your faxes or Fax Journal
The fuser unit is not completely Close the ADF cover of the fuser unit (For MFC-7360N and MFC-7460DN )
does not rise to send or receive again...
Basics Guide - Page 82
...No Response/Busy No Toner
Cause
Action
The machine has a mechanical problem.
(For MFC-7360N and MFC-7460DN) Received fax messages still in memory will not lose any important messages.
reached. The ....
Remove the paper and load it back into the drum
unit.
66
answer or is not installed Pull out the drum unit.
The paper is turned off. tray on page 73.)
The ...
Basics Guide - Page 83
... User's Guide.)
Print operation in process
Do one of the following :
problem.
(For MFC-7360N and MFC-7460DN )
Transferring your Secure Function Lock Settings. Reset the drum unit counter. (See Replacing the drum unit on page 59.)
The drum unit counter was not reset when a new drum was installed.
Then, disconnect
the machine from the power for several minutes, then reconnect...
Basics Guide - Page 102
...the Start button and choose Printers and Faxes. Right-click Brother MFC-XXXX Printer. Copies are loading the document...Devices and Printers. Menu access difficulties
Difficulties
The machine beeps when you are blank.
Suggestions
If FAX
is in and the power switch is turned on.
Check that the toner cartridge and drum unit are installed properly. (See Replacing the drum unit...
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