Brother International MFC-7360N Support Question
Brother International MFC-7360N Support Question
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Question posted by pifqayeh on December 27th, 2013
Mfc-7360n How To Reset Replace Toner Message
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Current Answers
Answer #1: Posted by bengirlxD on December 27th, 2013 11:41 AM
bengirlxD
Member since:
November 5th, 2012 Points: 6,395,085
Member since:
November 5th, 2012 Points: 6,395,085
You can troubleshoot why the indicator is still flashing by reading the instructions on the page here:
If everything is installed correctly I think you might need to clean the corona wire or update the firmware in steps 5 and 6
Feel free to resubmit the question if you didn't find it useful.
Related Brother International MFC-7360N Manual Pages
Users Manual - English - Page 69
... will change the print density setting for use only Genuine Brother Brand toner cartridges. When a toner cartridge is declared in Chapter 1 of the Advanced
User's Guide.)
A
Toner Ended A
When the following message appears on your average type of toner used will reset the Replace Toner mode.
Note
To force the machine to continue printing
after approximately 700 pages...
Users Manual - English - Page 80
...mode. B Troubleshooting
B
Error and maintenance messages B
As with any obstacles that surround the ...toner
properly. Contact your administrator to be replaced. cartridge, then re-install the toner cartridge
in Polled Waiting mode. Poor telephone line quality caused a communication error.
You tried to another telephone line.
The temperature of the following: (For MFC-7360N and MFC...
Users Manual - English - Page 81
...
The other person or other
Try to replace the drum unit. Set Distinctive Ring to Off. (See Turning off .
Troubleshooting
Error Message
Cause
Action
Cover is Open
The front... cover is time to send or receive again.
B
The temperature of the fuser unit (For MFC-7360N and MFC-7460DN )
does not rise to another mode. report on page 69 before disconnecting the machine so...
Users Manual - English - Page 82
... Inside Jam Rear Jam Tray Limit Exceeded Manual Feed No Paper
No Response/Busy No Toner
Cause
Action
The machine has a mechanical problem.
(For MFC-7360N and MFC-7460DN) Received fax messages still in memory will not lose any important messages. Then, disconnect the machine from the power for several minutes, then reconnect it .
(For...
Users Manual - English - Page 83
...Replace the drum unit.
(See Replacing the drum unit on page 60.)
67
Reset the drum unit counter. (See Replacing the drum unit on page 59.)
The drum unit counter was not reset...replace the drum unit. Out of the following :
problem.
(For MFC-7360N and MFC-7460DN )
Transferring your Secure Function Lock Settings.
Replace...
Troubleshooting
Error Message
Cause
Action
Not...
Users Manual - English - Page 84
... then press
printing. The machine has a mechanical problem.
(For MFC-7360N and MFC-7460DN ) See Transferring your faxes or Fax Journal report on page 69 before you have set the "Paper Size" (Menu, 1, 2, 2). (See Paper Size on page 53.)
If you get a Replace Toner message.
68 It is not a correct size. The paper in
Chapter...
Users Manual - English - Page 123
... you replace the toner cartridge. Level 2
1.Setup Receive
(In Fax mode only)
Level 3 1.Ring Delay
1 See Advanced User's Guide.
Adjusts the scan area of the scanner glass to the size of the data compression rate.
Options 00 01 02 03 04*
Descriptions
Page
Sets the number of the document.
ScanSize
(MFC-7360N)
7.Document Scan
(MFC...
Users Manual - English - Page 153
...Unable XX 66 No Paper 66 Out of Memory 67 Print Unable XX 67 Replace Drum 60 Replace Toner 53 Scan Unable XX 68 Toner Ended 53 Toner Low 53
Extension telephone, using 22 Answering machine (TAD)
connecting 35 Apple ...Document
how to load 22, 23
Drum unit cleaning 58 replacing 59
Duplex printing 127
E
Envelopes 13, 17, 18, 20
Equalization 91 Error messages on LCD 64
Comm.
Advanced Users Manual - English - Page 10
... Continue mode the LCD will be asked again after you replace the toner cartridge with a new one. Note
• The MFC-7360N and MFC-7460DN can store up to 400 faxes in memory and the MFC-7860DW can store up to 500 faxes in memory.
• (MFC-7360N and MFC-7460DN) If you turn off the power switch faxes...
Advanced Users Manual - English - Page 57
...MFC-7360N and MFC-7460DN) To prevent you from the AC power
outlet. Cleaning with a dry, lint-free cloth. WARNING
DO NOT use the product safely in Appendix B of the Basic User's Guide. See To use cleaning materials that you replace the toner...or any important messages, see Transferring your faxes or Fax Journal report in the Safety and Legal booklet for how to inhale toner. A Routine ...
Advanced Users Manual - English - Page 65
... the front cover. Unplug the power cord from losing important messages, see Transferring your faxes or Fax Journal report in Appendix B of the Basic User's Guide.
59
Note
(MFC-7360N and MFC-7460DN) To prevent you put the cartridge in the machine. g Put the toner cartridge back into place. Cleaning the paper pick-up
rollers...
Advanced Users Manual - English - Page 67
... cool down. a For MFC-7360N and MFC-7460DN,
press Menu, 6, 3.
Note
The life check will not be accurate if that part's life counter was reset during transit. It will ...toner
cartridge installed in the original packaging to avoid any reason you installed a new part. Checking the machine A
Checking the Page Counters A
You can see the machine's parts life on the LCD. a For MFC-7360N and MFC...
Basics Guide - Page 69
... order numbers of toner cartridges, see Toner
Settings in Chapter 1 of the Advanced
User's Guide.)
A
Toner Ended A
When the following message appears on the LCD, you need to replace the toner cartridge:
Replace Toner
The machine will vary depending on your average type of document.
See Cleaning the machine in Appendix A of toner used will reset the Replace Toner mode. A new and...
Basics Guide - Page 80
... and shows the appropriate message.
B Troubleshooting
B
Error and maintenance messages B
As with any important messages.
The temperature of the following: (For MFC-7360N and MFC-7460DN ) See Transferring ... you want to be replaced. If you can correct most common error and maintenance messages are shown below. cartridge, then re-install the toner cartridge
in Polled Waiting ...
Basics Guide - Page 81
... off . B
The temperature of the fuser unit (For MFC-7360N and MFC-7460DN )
does not rise to Distinctive Ring mode. Troubleshooting
Error Message
Cause
Action
Cover is Open
The front cover is open while...fuser unit is set to a specified
Received fax messages still in Use Drum Error
The machine is too hot. Set Distinctive Ring to replace the drum unit.
Leave the machine for 15...
Basics Guide - Page 82
... Inside Jam Rear Jam Tray Limit Exceeded Manual Feed No Paper
No Response/Busy No Toner
Cause
Action
The machine has a mechanical problem.
(For MFC-7360N and MFC-7460DN) Received fax messages still in memory will not lose any important messages. Then, disconnect the machine from the power for several minutes, then reconnect it back...
Basics Guide - Page 83
...will not lose any
B
important messages.
Print the faxes that are ...reset when a new drum was installed.
Replace the drum unit.
(See Replacing the drum unit on page 60.)
67 Fax sending or copy operation in progress
Do one of the following :
Reduce the print resolution. (See Basic tab in process
Do one of the following :
problem.
(For MFC-7360N and MFC...
Basics Guide - Page 84
... so you get a Replace Toner message.
68 This
will reset the Replace Toner mode. (See Replacing the toner cartridge on page 127.)
The paper in the tray is time to replace the toner cartridge.
Start. (See Print media on page 53.)
If you replace the toner cartridge.
For how to Stop, replace the toner cartridge with a new one. (See Replacing the toner cartridge on page 17...
Basics Guide - Page 123
...The machine will stop printing until you replace the toner cartridge. Level 1 2.Fax
The factory settings are shown in Bold with an asterisk.
Toner
1 See Advanced User's Guide. ...Security (Continued)
Level 3
1.Function Lock
(MFC-7860DW)
Level 4 - ScanSize
(MFC-7360N)
7.Document Scan
(MFC-7460DN and MFC-7860DW)
1.Glass ScanSize
2.File Size
- 1.Color
2.Gray
8.Replace -
-
Basics Guide - Page 153
...67 Replace Drum 60 Replace Toner 53 Scan Unable XX 68 Toner Ended 53 Toner Low... 53
Extension telephone, using the Address Book key 40 Distinctive ring 32 choosing ring pattern 33 setting ring pattern 34 turning off 34 Document
how to load 22, 23
Drum unit cleaning 58 replacing 59
Duplex printing 127
E
Envelopes 13, 17, 18, 20
Equalization 91 Error messages...
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