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Brother International MFC 6490CW Support Question

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Question posted by julie95158 on July 11th, 2013

Computer Has Ink But Is Acting Like It's Printing But Printing Blanks Why?

Urgently need to print and suddenly acts like it's printing but no image please advise ASAP.

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Answer #1: Posted by banano360 on July 11th, 2013 9:13 AM

This answer was accepted by the poster of the original question.

banano360

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July 10th, 2013

Points: 21,580

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first of all make sure ink cartridges are full not empty. Then try these.

Remove the printer data cable & restart the PC & printer. Then fit back the data cable & turn on the printer. Hope thats start working , if no luck then un install the printer driver & restart the PC & Printer both again. NOw install the driver of the printer and connect it with PC ,Turn on printer & go for a test print from the printer preference.

Also try running the clean mode in the printer settings

Answer #2: Posted by julie95158 on July 11th, 2013 9:25 AM

julie95158

Member since:
July 11th, 2013

Points: 100

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The fix ended up being: Press INK, press cleaning, select color or all it will walk you through process it ended up being cleaning printer heads. Thank you so much what a great site!

Related Brother International MFC 6490CW Manual Pages

Quick Setup Guide - English - Page 6

... out of the cartridge. • If you mix the colors by installing an ink cartridge in the wrong position, clean the print head several times after correcting the cartridge installation. (See Cleaning the print head in unsatisfactory print quality. After all the ink cartridges are installed close the ink cartridge cover. Important • DO NOT take approximately...

Software Users Manual - English - Page 6

... ...156 Status Monitor ...157 Using the Brother Ink driver ...158 Choosing page setup options ...158 Automatic Duplex Printing (MFC-6890CDW only 160 Choosing printing options ...162 Basic settings...163 Media Type...163 Quality ...164 Color Mode ...164 Advanced settings ...165 Color/Grayscale ...166 Other Print Options...168 Support ...169 Sending a fax (MFC models only) ...170 Drag a vCard from...

Software Users Manual - English - Page 10

...ink color requires replacement, you only have already been made. Wireless LAN (IEEE802.11b/g) (For Wireless models only) The wireless LAN capability lets your machine communicate with multiple PCs connected on a network. 1 Printing... to network print, network scan or PC Fax, you may need to configure your Windows® Firewall. Install those drivers by the printer/multi-function device. USB The...

Software Users Manual - English - Page 15

..., click Default (5), then OK (6). To return to use the Duplex (two-sided) printing feature. (Available on MFC-6890CDW) d Select the Paper Source (4). (Available on models with plain paper on which ink dries slowly. Note This area (7) shows the current settings. 7 Basic tab Printing 1 1 1 7 2 3 4 5 6 a Choose your chosen settings. This setting may cause some slight blurring...

Software Users Manual - English - Page 16

... Type Plain Paper 1 Color/Grayscale Color/Grayscale Inkjet Paper Color/Grayscale Brother BP71 Photo Paper, Brother BP61 Photo Paper or Other Photo Paper Color/Grayscale Transparencies Color/Grayscale 1 If you choose A3 (Borderless) as Paper Size, you choose. (See Resolution in the Specifications in the User's Guide.) „ Highest Use for printing precise images such as photographs. The...

Software Users Manual - English - Page 171

... Paper „ Inkjet Paper „ Brother BP71 Photo Paper „ Brother BP61 Photo Paper „ Other Photo Paper „ Transparencies 163 The machine changes the way it prints depending on should be selected in the driver. Printing and Faxing Basic settings 9 You can choose the Media Type, Slow Drying Paper, Quality, Color Mode and...

Software Users Manual - English - Page 172

...monitor. „ Natural: Use for printing precise images such as Paper Size, you choose A3 (Borderless) as photographs. This is adjusted to print the document. Media Type Plain Paper 1 Inkjet Paper Brother BP71 Photo Paper, Brother BP61 Photo Paper or Other Photo Paper Transparencies Color/Grayscale Color/Grayscale Color/Grayscale Color/Grayscale Color/Grayscale 1 If you can only choose...

Users Manual - English - Page 14

... (MFC-6490CW only 123 How to change the file name 123 How to set a new default 123 How to reset to the factory settings 123 Understanding the Error Messages 124 13 Printing photos from a camera 125 Printing photos directly from a PictBridge camera 125 PictBridge requirements 125 Setting your digital camera 125 Printing Images 126 DPOF printing 126 Printing...

Users Manual - English - Page 115

...Color Start. Tray Select (MFC-6490CW only) 11 You can change additional settings, press Black Start or Color Start. To change additional settings, press Black Start or Color Start. d Press a or b to change the tray that will need...you do not want to get the best print quality. b Load your document. f If...the contrast or press d to help an image look sharper and more vivid. b Load ...

Users Manual - English - Page 119

You will need to clear some jobs from the memory on page 55.) When you get an Out of Memory message appears while scanning document, press Stop/Exit to cancel or Black Start or Color Start to ...copy the scanned pages. To free up extra memory, do the following: „ Turn off Fax Storage. (See Fax Storage on page 58.) „ Print the faxes that are in the memory. (See Printing...

Users Manual - English - Page 122

...See Scan to get photo quality printing. The PhotoCapture Center® feature lets you can print photos directly from digital camera media or a USB Flash memory drive. (See Print Images on page 109.) Scanning to ...a memory card or USB Flash memory drive that is not connected to your computer, you print digital photos from your digital camera at high resolution to a memory card or USB Flash ...

Users Manual - English - Page 123

...digital camera formats a memory card it creates a special folder into which it copies image data. PhotoCapture Center®: Printing photos from PhotoCapture Center® operations using the PC. (Simultaneous operation is not ...by Windows®. 12 107 When saving new or modified image files to the memory card we also recommend you need to 999 files (including the folder inside media) on ...

Users Manual - English - Page 125

...and change any settings, press Color Start to print. 109 e Repeat step c and step d until you want to print. PhotoCapture Center®: Printing photos from the index page. (See Print Index (Thumbnails) on page... your photos, you can preview your digital camera supports DPOF printing, see DPOF printing on the LCD and select the images you insert the memory card or USB Flash memory drive, ...

Users Manual - English - Page 127

... the number of the following : „ Change the print settings. (See page 117.) „ If you want to change any settings, press Color Start to choose your photo. 111 Enhance Photos 12 You can print an individual image, you can edit and add effects to print. Auto Correct 12 Auto Correct is supported by technology...

Users Manual - English - Page 132

... this standard to make it easier to print. Press OK. Chapter 12 Trimming 12 You can trim your photo and print a part of copies. d Adjust the red frame on the camera has been corrupted. a Make sure you want to change any settings, press Color Start to print images from a digital camera. The machine will display...

Users Manual - English - Page 142

... on the camera has been corrupted. Note An Invalid DPOF File error can occur if the print order that your camera is turned off. For instructions on the camera. Chapter 13 Printing Images 13 Note Remove any device other than a digital camera or USB Flash memory drive to the USB direct interface. CAUTION To...

Users Manual - English - Page 143

... directly from a digital camera (without PictBridge) 13 If your camera is turned off. c Follow the steps in storage mode. Printing Images 13 Note Remove any device other than a digital camera or USB Flash memory drive to switch from the machine before connecting a digital camera. This enables you to USB mass storage ...

Users Manual - English - Page 162

.... Smudged stain at the top center of paper you print on page 9.) (MFC-6490CW) Make sure the Inner Back Cover and Outer Back Cover are using Brother Original ink cartridges. and other print media on the back side of the paper with the Print Odd Pages and Print Even Pages settings. White horizontal lines appear in your...

Users Manual - English - Page 166

... on the LCD. Try using the scanner glass. (See Using the scanner glass on the scanner glass. Software Difficulties Difficulty Cannot install software or print. 'Device Busy' Cannot print images from the CD-ROM supplied with OCR, click File, Scan and choose the Brother TWAIN/WIA driver. Vertical black lines or streaks appear in...

Users Manual - English - Page 188

... to standby mode automatically. 172 Note If you get a horizontal line or blank text in the machine. If the print has not improved call Brother Customer Service (see Brother numbers on your printed pages. d (MFC-5890CN) Close the Jam Clear Cover properly. (MFC-6490CW) Close the Inner Back Cover and the Outer Back Cover. e Put the...