Brother International IntelliFax-2920 Support Question
Brother International IntelliFax-2920 Support Question
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Question posted by aflinn on June 5th, 2012
Instructions For Troubleshooting Drum Error
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Related Brother International IntelliFax-2920 Manual Pages
Users Manual - English - Page 3
...solutions.brother.com
Note (FAX-2820, FAX-2920, MFC-7220 and MFC-7225 only) ■ You can download the latest software, documents and utilities, read FAQs and troubleshooting tips, and learn how.... You can check here for Brother driver updates. ■ To keep your machine performance up to your Fax Machine/Multi-Function Center needs. Service Center Locations (Canada only) For the location of...
Users Manual - English - Page 9
... objects. Notes tell you how you must follow or avoid to prevent possible damage to another fax machine on page 4-5. Before you clean the inside the machine. vii Safety precautions
We use the machine safely
Please keep these instructions for later reference and read them before you have unplugged the telephone line cord first and...
Users Manual - English - Page 13
... instructions 1-3
To view Documentation (For Macintosh 1-4 How to find Scanning instructions ... 1-11 About fax machines 1-12 Custom ...Error Correction Mode 1-13
2 Getting started
Initial setup ...2-1 Setting the Date and Time 2-1 Setting Tone and Pulse dialing mode (For Canada only 2-1 Setting the Station ID 2-2
General Setup ...2-3 Setting the Mode Timer (FAX-2820, FAX-2910 and FAX-2920...
Users Manual - English - Page 16
... (MFC-7225N only 10-3 Laser safety 10-3 FDA regulations 10-3 Important safety instructions 10-4 Trademarks 10-5
Troubleshooting and routine maintenance
Troubleshooting 11-1 Error messages 11-1 Checking if the machine has faxes in the United States only 10-1
Federal Communications Commission (FCC) Declaration of the machine 11-9 Paper is jammed at the back of Conformity (USA only 10...
Users Manual - English - Page 30
... on the phone line?
Many people with Voice Mail choose an additional subscriber service "Distinctive Ring", which one will install your machine can work with an answering machine. Introduction
About fax machines
Custom features
Do you have set, each other while receiving incoming calls. If you have Voice Mail on the phone line where...
Users Manual - English - Page 31
... are sending CNG tones over the phone line, and the LCD shows Receiving.
Chapter 1
Fax tones and handshake
When someone is the time in which are only possible between fax machines that had an error. These are receiving a fax message. If your faxes from the memory.
1 - 13 ECM transmissions are loud, chirping sounds. If this feature...
Users Manual - English - Page 33
...characters). (See Entering Text on page 2-2.
2 - 2 Press Menu/Set.
5 Press Stop/Exit.
To program this information into your machine, see Setting the Date and Time on page 2-1 and Setting the Station ID on page B-11). Press Menu/Set.
3 Enter ...person to use a computer or electronic device to send any message via a telephone fax machine unless such messages clearly contain, in the number.
Users Manual - English - Page 56
...
Setting up Polled Transmit
Polled Transmit is when you set up your document. 3 Press Menu/Set, 2, 2, 6.
6.Polled TX
4 Press ▲ or ▼ to
receive a fax, you pay for the call. ■ If you poll someone's fax machine to select On (or Off). Everyone who is involved in Polling needs to set up their...
Users Manual - English - Page 89
...-27. Check the other fax machine's polling setup. You can correct most common error messages are shown below.
During the cooling down mode, you have a print quality problem;
Error messages
As with a new one. Use the drum unit until you will pause its life
Comm.Error
Poor phone line quality caused a communication error. You must be made...
Users Manual - English - Page 90
...1-7.
Drum Error
The drum unit needs to send or receive again.
Then, turn off the machine's power switch, and check the machine's ...fax machine on page 11-6.) If there are in the machine's memory, see Checking if the machine has faxes in the machine's memory. See Using the automatic document feeder (ADF) on page 11-7. Troubleshooting and routine maintenance
ERROR MESSAGES
ERROR...
Users Manual - English - Page 91
... memory on but do not use it again. (For FAX-2920 and MFC-7225N) Turn off for several minutes. Verify the number and try it again and then press Start. Set up to another fax machine on again. If the error message continues leave the machine for up the One-Touch or Speed Dial number. (See...
Users Manual - English - Page 93
... need to save them before following the suggestions below (To save the faxes, see Transferring faxes to another fax machine on again. If the error message continues, leave the machine for several minutes and then try it again.
(For FAX-2920 and MFC-7225N) Turn off the machine's power switch and then turn it on page 11-6). If the...
Users Manual - English - Page 94
there are no
faxes left in the machine's memory.
-OR-
Troubleshooting and routine maintenance
Checking if the machine has faxes in its memory
1 Press Menu/Set, 9, 0, 1.
2 If the LCD shows No Data, there are faxes in the machine's memory. • You can transfer the Fax Journal report to another fax machine by pressing Menu/Set, 9, 0, 2 in Step 1. Transferring faxes to your PC...
Users Manual - English - Page 99
.... Check the chart below and follow the troubleshooting tips.
Send a manual fax by a poor telephone connection. If the copy quality is a problem, make a copy to see vertical streaks/black lines on page 11-22.)
11 - 11 If there is still a problem, call your machine, ask your machine
If you think there is not good...
Users Manual - English - Page 100
... 11-22 and Cleaning the drum unit on a
single, shared line with fax receiving tones. Deactivate the machine by turning Easy Receive to ...Troubleshooting and routine maintenance
DIFFICULTY
SUGGESTIONS
Transmission Verification Report says 'RESULT:NG' or 'RESULT:ERROR'. available only when the machine is more sensitive to check your machine may create a problem sending or receiving faxes...
Users Manual - English - Page 101
... installed properly. (See Replacing the
drum unit (DR-350) on
page 11-1.) -OR- • The machine is securely connected between the machine and computer.
(See the Quick Setup Guide.) -OR- • The correct printer driver has been installed and selected. -OR- • Check to another fax machine on again. If the error message continues, leave the...
Users Manual - English - Page 138
... Modified Modified Read (MMR) and JBIG* (*FAX-2910, FAX-2920 and MFC-7225N only), if the receiving machine has the same capability. Cancel Job Cancels a programmed job, like Delayed Fax or Polling. Coding method
Method of every fax that lets you another . Error)
An error during fax sending or receiving, usually caused by fax machines during a power failure.
Compatibility is received...
Users Manual - English - Page 139
... A telephone on an extension or external phone. External phone A telephone that had an error. Fax Journal Lists information about the last 200 incoming and outgoing faxes.
Fax/Tel You can print the Fax Journal on the machine that shows interactive messages during fax transmission and resends the pages of gray available for the handset. Fine resolution Resolution...
Users Manual - English - Page 140
... in real time. Ring Volume Volume setting for easy dialing. FAX-2820, FAX-2910 and FAX-2920 only: You can send faxes in the dialing sequence stored on overseas phone lines.
One-Touch Keys on each key if you can store a second number on the machine's control panel where you to call and access your computer...
Users Manual - English - Page 147
...Fax software from the Brother Solutions Center so you use your fax machine as a printer and send faxes from the Brother Web Site (FAX-2820 and FAX-2920 users only)
You can download the manual for FAX... feet (2.0 m). S - 6 Interfaces (not available for setting up and using the PC-Fax software. The machine can use a USB 2.0 interface cable that has a USB 1.1 interface.
Please make sure ...
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