Brother International IntelliFax-2820 Support Question
Brother International IntelliFax-2820 Support Question
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Question posted by mrchassovno on September 11th, 2013
Brother Intellifax 2820 How To Clear A Jam Inside
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Related Brother International IntelliFax-2820 Manual Pages
Users Manual - English - Page 3
...) For the location of a Brother authorized service center, call 1-800-284-4357. Brother numbers
IMPORTANT For technical help us notify you in the event of product loss covered by you of enhancements to date, check here for the latest firmware upgrade (for Brother driver updates. ■ To keep your Fax Machine/Multi-Function Center needs.
Users Manual - English - Page 9
...this might cause an electrical shock. Before you clean the inside the machine. vii Warnings tell you what to do to the machine or other features. Hot Surface icons warn you must follow ...
Note (For FAX-2820, FAX-2910 and MFC-7220) If there are faxes in the machine's memory, you turn off the power and unplug the machine. (To print the faxes in memory, see Printing a fax from the AC...
Users Manual - English - Page 13
... tray 1-10 To load paper or other media in the manual feed slot 1-11 About fax machines 1-12 Custom features 1-12 Do you have Voice Mail on the phone line 1-12 Why...dialing mode (For Canada only 2-1 Setting the Station ID 2-2
General Setup ...2-3 Setting the Mode Timer (FAX-2820, FAX-2910 and FAX-2920 only 2-3 Setting the Mode Timer (MFC-7220 and MFC-7225N only 2-3 Setting the Paper Type ...
Users Manual - English - Page 16
... safety instructions 10-4 Trademarks 10-5
Troubleshooting and routine maintenance
Troubleshooting 11-1 Error messages 11-1 Checking if the machine has faxes in the United States only 10-1
Federal Communications Commission (FCC) Declaration of the machine 11-9 Paper is jammed inside the machine 11-7 Paper is jammed at the back of Conformity (USA only 10-2 Important 10-2 Important -
Users Manual - English - Page 30
... from receiving faxes. Introduction
About fax machines
Custom features
Do you avoid possible
problems?
For example, if Voice Mail is set , each other after the call back to replace Voice Mail with each of rings, there is to the other while receiving incoming calls.
Your Brother machine is set Voice Mail and the Brother machine to answer...
Users Manual - English - Page 33
... and time it is only used for any person to use a computer or electronic device to send any message via a telephone fax machine unless such messages clearly contain, in the number. To program this information into your machine, see Setting the Date and Time on page 2-1 and Setting the Station ID on page B-11).
Users Manual - English - Page 39
... 2
Sleep Time
Setting the Sleep Time reduces power consumption by turning off the fuser inside the machine while it is in sleep mode, there will be a short delay while the fuser...Options simultaneously in Step 2. ■ If the machine is in sleep mode when you try to 99).
-OR- The factory setting is automatically reset when the machine receives a Fax or PC data or makes a copy.
The...
Users Manual - English - Page 89
... Fail You tried to poll a fax machine that country.
If this happens, your phone line.
Change Drum Soon The drum unit is near the end of the drum unit or toner cartridge is not completely
closed . 11 Troubleshooting and routine maintenance
Troubleshooting
IMPORTANT
For technical help , the Brother Solutions Center offers latest FAQs...
Users Manual - English - Page 90
... Try to the machine.
See Document jams on page 1-7. ...FAX-2820, FAX-2910 and MFC-7220)
When you need to save them before following the suggestions below. (To save the faxes, see Forwarding faxes to another fax machine on page 11-6.) For MFC-7220 also see Transferring faxes...fax Try to be cleared. (To check if faxes are faxes, you turn off the machine's power switch, and check the machine...
Users Manual - English - Page 91
... suggestions below (To save the faxes before following the suggestions below . (For FAX-2820, FAX-2910 and MFC-7220) When you need to save the faxes, see Checking if the machine has faxes in the paper tray.
No Response/Busy The number you can be cleared. If there are faxes you turn off the machine's power switch its memory will...
Users Manual - English - Page 92
... CD-ROM.)
(FAX-2820 and FAX-2920 only) For details regarding print resolution and printer memory, please see the Printer Manual which can be downloaded from the memory. (See Out of Memory message on page 8-7.)
Paper jam Inside The paper is jammed inside the machine.
(See Paper jams on page 11-7.)
Paper Jam Rear The paper is jammed in the paper...
Users Manual - English - Page 93
... FAX-2920 and MFC-7225N) Turn off for several minutes and then try it on page 11-6. The machine has a mechanical
(Initialize)
problem. For MFC-7220 also see Forwarding faxes to 4 days without losing faxes stored in its memory will be turned off the machine's power switch and then turn it again. (The machine can be cleared...
Users Manual - English - Page 94
... Data, there are faxes in the machine's memory. • You can transfer the Fax Journal report to another fax machine.
Note
If there is an error on this page. See Forwarding faxes to another fax machine by pressing Menu/Set, 9, 0, 2 in Step 1. Note You can transfer the faxes to another fax machine on the machine's LCD,
after the faxes have set up your...
Users Manual - English - Page 95
....
Paper jams
To clear paper jams, please follow the steps below. Document was not inserted or fed properly, or was too long
1 Open the control panel cover. Press Stop/Exit.
11 - 7 WARNING
After you open the front cover or back cover of the machine. Chapter 11
Document jams
If the document is jammed inside the machine are extremely...
Users Manual - English - Page 98
... into the
drum unit until you put it lock into the machine.
6 Close the front cover.
3 Hold down the lock lever on the left and
pull the toner cartridge out of the drum
unit. Take out the jammed paper if there is jammed inside the drum unit.
11
11 - 10 If you hear it...
Users Manual - English - Page 99
... corona wire may be dirty, or the sending party's fax scanner may not be dirty. Try receiving from another fax machine. Usually this is with the sending machine. Visit us at 1-800-284-4329 (in USA) or 1-877-BROTHER (in the EXT jack. Make sure the machine is not in Canada). Change your telephone company to...
Users Manual - English - Page 101
...faxes to another fax machine on page 11-6 or Transferring faxes to make sure it prints garbage.
(For FAX-2820, FAX-2910 and MFC-7220) When you connect the machine's cable correctly. (See the Quick Setup Guide.)
The machine...losing faxes stored in the memory.) Check the settings in your machine. Right-click
'Brother MFC-XXXX,' (where XXXX is set up to work with your machine.
(For FAX-...
Users Manual - English - Page 106
...Brother Customer Service at the home position (▲). Clean the drum unit. (See Cleaning the drum unit on page 11-24.) Make sure that has clips or staples because they will cause paper to clear this problem, especially if the machine... unit. (See Cleaning the corona wire on page 11-27.)
Clean the inside the machine covering the laser scanner window. Put in a new toner cartridge. (See...
Users Manual - English - Page 147
...Brother Web Site (FAX-2820 and FAX-2920 users only)
You can download the free Brother Printer Driver and PC-Fax software from the Brother Solutions Center so you can download the manual for setting up and using the PC-Fax...use your fax machine as a printer and send faxes from your PC. Visit us at
http://solutions.brother.com
At the same time, you can also be 12 Mbits/s. The machine can use...
Quick Setup Guide - English - Page 10
... in
3 Enter the toll-free fax number:
1-877-268-9575.
4 Press Start. Visit us at:
http://solutions.brother.com
■ Please download and install the software first before connecting the machine to your Product Registration.
You will receive a confirmation fax of your computer with the USB cable.
■ You must use with FAX-2820 and FAX-2920.
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