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Brother International DSmobile 700D Duplex Scanner Support Question

Brother International DSmobile 700D Duplex Scanner Support Question

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Question posted by p1tcher on January 15th, 2015

Scans Show What Appear To Be 'track' Lines

When I scan a picture, there are lines that show up--sometimes black and sometimes white. They are hardly detected on the original size, but any enlarging and they are obvious. I have cleaned and calibrated several times. This is the first time I've used the machine, but i purchased it a year ago. It would probably be out of warranty now. I really like the duplex, the 8.5x14 and convenience. I really hate the lines. Any suggestions?

Current Answers

Answer #1: Posted by waelsaidani1 on January 16th, 2015 9:30 AM
waelsaidani1

Member since:
May 12th, 2013

Points: 19,501,787
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Hello refer to suggestions on how to solve this problem here: http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c02881567

Related Brother International DSmobile 700D Duplex Scanner Manual Pages

Users Manual - English - Page 6

...) the proper packaging instructions are not followed and has caused damage to Brother together with a photocopy of your bill of purchase information, together with your original Scanner are not covered by this warranty (either stage), you will issue a hold against the credit card account number that you provide until Brother receives your...
Users Manual - English - Page 14

...  Warranty information  Brochures  Manuals  Product Software download information. Either method will send your question to customer service personnel. Search for the "DSmobile 700D" scanners where you go to http://www.brother-usa.com, click on "Support-Contact Customer Service", and use the web contact form to send your request...
Users Manual - English - Page 15

What's Included with This Package User Manual (Printable from DVD only) Plastic Feeding Sheets (2) Cleaning Sheet Installation DVD Kit Contents List USB Cable (6ft.) Calibration Sheets (2) Product Registration Card Soft Carrying Bag Model DS700D DSmobile® 700D Scanner Regulatory Compliance Statement Sheet xiv
Users Manual - English - Page 16

... to read this software, please use the help with a simple but must be compatible with your new scanner may not be manually installed. Scanning using Apple® Mac OS® X is included on purchasing a DSmobile 700D document scanner! Please follow the on the Macintosh®. In the event that you have designed this product to...
Users Manual - English - Page 17

....5, v10.6 and v10.7 20 UN-INSTALLING SOFTWARE ...21 INSTALLING HARDWARE ...21 CALIBRATION ...22 Calibrating your DSmobile 700D Scanner using "Image Capture 22 Lion® (Mac OS® X v10.7) ...23 Snow Leopard®...® X v10.5) ...23 Tiger® (Mac OS® X v10.4) ...26 3 Using Scanning Software 29 DSmobileSCAN II (Windows® Only) ...29 Using DSmobileSCAN II as Your Default 29 A...
Users Manual - English - Page 19

... the software. INSTALLING SOFTWARE Driver Installation a Insert the Installation DVD that came with your DSmobile 700D scanner into your language, then click on the USB cable to My Computer (Computer), and... then doubleclick the DVD icon. If this warning label prior to plugging in the scanner cable after you to install the Installation DVD first. When the User Account Control window is...
Users Manual - English - Page 27

...you will need to scan by WIA compliant scanner driver, please conduct a calibration process by TWAIN compliant scanner driver beforehand. This calibration process uses the special black and white calibration sheet (see... right-hand corner of prompts. otherwise you will see picture on page xiv) that you use with your scanner. Windows® Operation CALIBRATION Note 1 • Calibration...
Users Manual - English - Page 29

You can be scanned by one scanning process as duplex scanning 1 function. Both sides can either use your preferred scanning application to initiate a scan or use the button on any of the programs will appear when you press the button on the top of the scanner. A double click on the scanner to configure a default scanning action when the button is pressed...
Users Manual - English - Page 31

... Windows Vista®) Select Start: Control Panel: Devices and Printers. (Windows® XP) Select Start: Control Panel: Scanners and Cameras. c Select "Prompt for selecting a program will appear. 13 b Right click on the top of a scanning application each time the button is 1 pressed. Windows® Operation CHANGING PROGRAMS You can set the button operation...
Users Manual - English - Page 32

... 1 The cleaning procedure can be initiated in the original packaging. It is recommended to place a few seconds pass while your computer. a First plug the scanner into the USB port of the cleaning sheet. The following box should appear. 14 From the box select a TWAIN or WIA compliant application, such as DSmobileScan II. Note...
Users Manual - English - Page 36

... the steps below. o Note that when using the DSmobile 700D on a Macintosh®, the scan button on DSmobile 700D Driver.pkg. a Make sure your Macintosh® system software is complete, click "Logout". Mac OS® X Operation INSTALLING SOFTWARE Insert the Installation DVD that came with your DSmobile 700D scanner into your DSmobile 700D Scanner using "Image Capture" uu page 22 for...
Users Manual - English - Page 37

... click on -screen instructions to install PageManager® 9. 19 e Follow the on PM9Installer.mpkg. b Open "Macintosh" folder. Insert the Installation DVD that came with your DSmobile 700D scanner into your Mac® computer and follow the steps below. 2 a Click on the DVD icon.
Users Manual - English - Page 40

... your computer and scanner combination. If you use with your scanner or change scanners, you must calibrate again. 2 Note that you use with your scanner. Calibrating your DSmobile 700D Scanner using the built-in "Image Capture" software on the same computer. 22 If at any plain "White" (the brighter the "White" the better) piece of letter size (or A4) printer...
Users Manual - English - Page 42

h Click the "Scan" button. 24 Mac OS® X Operation e From the "Devices" menu, choose "Browse Devices". 2 f The "Image Capture Device Browser" window will appear. g Click the "Use TWAIN UI" button to the right of "DSmobile 700D".
Users Manual - English - Page 45

h Click on "DSmobile 700D". l Click the "Calibrate" button. 27 j From the "Devices" menu, choose "DSmobile 700D". i Click "OK" in the "Image Capture Devices" window. Mac OS® X Operation f The "Image Capture Devices" window will appear. 2 g Click on the "Use TWAIN software" checkbox at the bottom of the window. k In the "DSmobile 700D" window, click "Scan".
Users Manual - English - Page 49

... follow instruction according to launch for the DSmobile 700D is compatible with the DSmobile 700D scanner and allows scanning 3 from that is automatically installed when the Installation DVD installs the Windows® drivers. This TWAIN driver defines communication and data structures between software applications on your PC and the DSmobile 700D. Each program will be TWAIN and WIA...
Users Manual - English - Page 53

.../fax numbers, e-mail addresses, and more. d Click Scan with the single arrow on how often you can use it. 35 Using Scanning Software BizCard® 6 (For Windows®) BizCard® 6 keeps track of white paper. b Choose the driver for further use instructions. 3 Performing Scanner Calibration You can calibrate DSmobile 700D scanner the first time you use it to...
Users Manual - English - Page 57

... card. f Insert the black and white calibration sheet with TWAIN User Interface, and click OK button. Note To always get the best image quality. Refer to insure that you get the best results, we suggest that you recalibrate the scanner once a month or so, depending on top. DSmobile 700D window will appear. Alternatively, you use a blank...
Users Manual - English - Page 59

...) Duplex Scanning Speed (Mono) Duplex Scanning Speed (Color) Resolution (Optical) Gray Scale Color Depth (Int. / Ext.) Media Weights Media Sizes Document Scanning Width Paper Thickness Temperature (Operation/Storage) Relative Humidity (Operation/Storage) Power Source Power Consumption (MAX) Power Consumption (Ready) Power Consumption (Deep Sleep) USB TWAIN Compliant WIA Compliant Scanner Driver...
Users Manual - English - Page 60

... into the DSmobile 700D. Your scanner will effectively...folded corners) and is chipped or wet. 5 Tips & Cautions The DSmobile 700D scanner can be easily cleaned with the intake slot. Please do not insert documents... glass cleaner. Document sleeves can provide long and productive service. Clean the scanner with the included cleaning sheet and 70% isopropyl alcohol (not included). Place...

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