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Bose SoundLink Support Question

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Question posted by yourandre on November 4th, 2013

Where Can I Buy A Replacement Ac Plug For My Bose Soundlink

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Answer #1: Posted by StLFanMan on November 22nd, 2013 11:03 AM

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StLFanMan

Member since:
August 14th, 2013

Points: 1,576,405

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I'm not sure if replacement parts are available, but I'd recommend contacting Bose directly for assistance:

Within the US
Call 1-800-901-0875

Outside the US
Contact Bose Worldwide support

Hours of operation

Monday — Friday: 8:30 AM — 9 PM ET
Saturday: 9 AM — 6 PM ET

Related Bose SoundLink Manual Pages

Owner's guide - Page 2

... or splashing, and objects filled with liquids, such as vases, shall not be used only with the Bose product and the power supply provided with it . • Do not short-circuit batteries. It is ...that may be used indoors only. As with any part of it . ii • Where the mains plug or appliance coupler is damaged and ignites, do not allow the liquid to generate heat, rupture, or ...

Owner's guide - Page 3

... room temperature, 70°F (20°C). • Replace the SoundLink™ system battery only with a genuine replacement battery from the wall outlet before using this product. 2....SoundLink Wireless Music System is in the batteries perform best when operating at plugs, convenience receptacles, and the point where they may keep air from other manufacturers for recycling, contact Bose...

Owner's guide - Page 4

...the equipment off and on a different circuit than the one to Part 15 of the SoundLink™ speaker is connected. • Consult the dealer or an experienced radio/TV technician for general ...no guarantee that interference will not occur in accordance with the limits for Bose® factory service use only SoundLink and the distinctive design of the FCC Rules. only This equipment has ...

Owner's guide - Page 5

...damaged, do not attempt to transport this product. SoundLink speaker Power supply Power supply AC adapter(s) Remote control SoundLink USB key 1 English TAB 2, 10 TAB ...SoundLink™ wireless music system. Now you can enjoy music from your computer in and around your authorized Bose dealer immediately or call Bose Customer Service. If any room you listen in any part of Bose...

Owner's guide - Page 6

...supply. AC adapter IMPORTANT IN CHINA AND KOREA ONLY: An AC adapter for use that contains it. CAUTION: Use this system only with the provided power supply or a replacement power supply from Bose Corporation....Place the SoundLink™ speaker on page 9. 2 Attach the AC adapter for a minimum of 10 hours. Plug the power supply into the DC POWER connector on the SoundLink speaker.

Owner's guide - Page 7

...port on your computer to 20 seconds the first time, much less after that the SoundLink USB key power light turns on and starts flashing. Confirm that . 3 Make sure...SoundLink USB key. Make sure that the wireless source light on the SoundLink™ speaker is on the SoundLink USB key to the vertical position and plug it will automatically establish a wireless link with the SoundLink speaker...

Owner's guide - Page 8

Open the music application on , and you hear a tone from the SoundLink speaker Mac users: Go to System Preferences, Sound settings and make sure "Bose SoundLink Audio" is ready to music through the SoundLink wireless music system, you will not hear music through your computer's internal speakers or sound card. TAB 8, 16 TAB 7, 15 TAB 6, 14 TAB...

Owner's guide - Page 9

...- Wireless source is connected Brief flash: ........ AUX source is not powered Slow flashing: ......Powered and available for the selected source to disconnect or reconnect the SoundLink speaker Power light Off USB key is selected Wireless source Off No wireless connection Fast flashing: ... Disconnect-reconnect button Press to blink. 5 nected at the computer...

Owner's guide - Page 10

...SoundLink™ system. Press to the beginning of the previous track. 6 Press and hold for Internet radio stations or some music applications. TAB 8, 16 TAB 7, 15 TAB 6, 14 TAB 5, 13 TAB 4, 12 TAB 3, 11 TAB 2, 10 English OPERATION Remote control Press any device plugged... computer. Note: This remote does not control any remote button except Off to turn off the SoundLink system.

Owner's guide - Page 11

... that plugs into the AUDIO IN connector on the SoundLink system. 1. Press the remote AUX button. 3. These raise and lower the SoundLink system volume in the same way as a portable digital music player, with your SoundLink system. English TAB 2, 10 TAB 3, 11 TAB 4, 12 TAB 5, 13 TAB 6, 14 TAB 7, 15 TAB 8, 16 OPERATION SoundLink™ speaker...

Owner's guide - Page 12

...When to replace the battery The battery should be replaced when: • The battery status light remains yellow after 10 hours of charging • The period of use if the SoundLink™...power. The battery status light on page 9. See "Charging the battery" on the SoundLink speaker indicates when charging the battery is set it enters battery protection mode to conserve battery ...

Owner's guide - Page 13

... the top of the SoundLink speaker. Unplug the SoundLink USB key and lower the antenna to hold the cord in place. English TAB 2, 10 TAB 3, 11 TAB 4, 12 TAB 5, 13 TAB 6, 14 TAB 7, 15 TAB 8, 16 Charging the battery To charge the battery, plug the power supply into a live AC outlet and plug the cord into...

Owner's guide - Page 14

... Slotted knob (horizontal) Multi-pin connector Bose cannot warrant the safety and compatibility or assure the operability of batteries from the back of the SoundLink speaker. 3. On the new battery, turn it counterclockwise to unlock the battery. 2. WARNING: Replace the battery only with a genuine Bose® replacement battery. To contact Bose by phone, refer to the contact...

Owner's guide - Page 15

.... • Do not use the following table to try to change the remote battery. Plug the battery into place. If the problem persists, see "Contacting customer service" on page ...8226; Dispose of your SoundLink™ wireless music system, use solvents, chemicals, or sprays. • Do not allow liquids to spill or objects to drop into any openings. Replace only with Duracell, ...

Owner's guide - Page 16

... insert it again. • Disconnect the power supply from the SoundLink speaker, remove the battery from bright room lights or sunlight. • Make sure the remote battery is installed correctly or replace it if it is powered. • Try a different USB port. The SoundLink system does not respond to remote control commands. • Make...

Owner's guide - Page 17

... key into the female end and plug the male end into the computer. • If you continue to experience reception problems, contact Bose customer service. 13 I cannot hear music playing from known wireless sources of the antenna on the SoundLink USB key. • Rotate the SoundLink speaker, or move a few feet to a new location. •...

Owner's guide - Page 18

... warranty service Return the product, with the USB key. Contact the Bose organization in your SoundLink system or visit http://owners.Bose.com on the SoundLink speaker. 2. Press and hold the wireless source button until the wireless source light starts flashing slowly. 3. To contact Bose directly, see the address list included with your country/region) for...

Owner's guide - Page 19

...;-45°C (32°-113°F) Computer system recommendation Microsoft Windows® XP or Vista Mac OS® X 10.4 or higher Bluetooth® QD ID SoundLink™ speaker: B015402 SoundLink USB key: B015403 The Bluetooth® word mark and logos are registered trademarks owned by...

Owner's guide - Page 20