Get support for Bose SoundLink

Bose SoundLink Support Question

Bose SoundLink Support Question

Find answers below for this question about Bose SoundLink.
Need a Bose SoundLink manual? We have 1 online manual for this item!
Question posted by birgitneil on January 22nd, 2013

Bose Soundlink Air Speaker Diconnecting From Wi Fi

Hi, I love my soundlink air speaker and had it for four weeks, working perfectly.  All of a sudden, a few days ago, the blue wi fi light keeps flashing - meaning it is not connected to wifi.I finally connected it to my laptop and followed the initial instal steps.  It did work but only for a few hours.THis is very frustrating :( 

Current Answers

There are currently no answers that have been posted for this question.
Be the first to post an answer!

Remember that you can earn up to 1,100 points for every answer you submit. The better the quality of your answer, the better chance it has to be accepted.

Related Bose SoundLink Manual Pages

Owner's guide - Page 2

...• Do not place any naked flame sources, such as lighted candles, on , throw, or drop batteries or the power supply... instructions in this owner's guide carefully. The lightning flash with your new Bose® product and enjoy its features. ii •...of 32°-104°F (0°-40°C). • Keep batteries out of the reach of important operating and maintenance instructions...
Owner's guide - Page 3

...INFORMATION 6. Only use the SoundLink system battery to power other electronics. Unplug this apparatus during lightning storms or when unused for recycling, contact Bose or your system and/.... To return a system battery for long periods of storage, it may keep air from Bose or an authorized Bose dealer. Do not attempt to an authorized service center near water or moisture...
Owner's guide - Page 4

... device not expressly approved by Bose Corporation may void the user's authority to operate this is connected. • Consult the dealer or an experienced radio/TV technician for general population. and other antennas or transmitters. The system must not be determined by one or more of the SoundLinkspeaker is subject to the...
Owner's guide - Page 5

... the safest way to the address list enclosed in any part of Bose® performance • Handy remote included Unpacking Check the carton for...Bose dealer immediately or call Bose Customer Service. Contact your computer in the carton for purchasing the SoundLink™ wireless music system. Features: • Simple wireless connection using the SoundLink USB key - SoundLink speaker...
Owner's guide - Page 6

... 3, 11 TAB 2, 10 English Activating the system Initially, the battery is labeled on the SoundLink speaker. Your system includes one may be included) to use in your country is not fully charged...CAUTION: Use this system only with the provided power supply or a replacement power supply from Bose Corporation. See "Charging the battery" on a flat, stable surface. 2. Power supply DC ...
Owner's guide - Page 7

Lift the antenna on and all music applications are closed. Antenna Wireless source light Wireless source button 2. Power light and Disconnect-reconnect button 4. The wireless source light should start flashing. 3. Make sure that the wireless source light on the SoundLinkspeaker is on the SoundLink USB key to 20 seconds the first time, much less after that the...
Owner's guide - Page 8

...'t hear music from the speaker, your computer, or navigate to an Internet radio station and play the music you want to restart your computer's internal speakers or sound card. Both Mac and PC users: You may notice the wireless source light and USB key power light start flashing faster as the SoundLink™ system establishes a wireless connection.
Owner's guide - Page 9

... power" on the remote causes the light for connecting to the SoundLink speaker Fast flashing: ........Establishing a connection On Connected to disconnect or reconnect the SoundLink speaker Power light Off USB key is selected Wireless source Off No wireless connection Fast flashing: ... Disconnect-reconnect button Press to the SoundLink speaker Note: Each button pressed on page...
Owner's guide - Page 10

... buttons may not work for the selected source flashes briefly. Press to the beginning of the next track. Press to skip to increase (+) or decrease (-) the volume. Each time you can use the play or pause the current track on your computer, you press a remote button, the front panel light for Internet radio...
Owner's guide - Page 11

.... • Touch and hold for the connected audio device and has a 3.5mm mini plug on the end that plugs into the AUDIO IN connector on the SoundLink system. 1. Plug the cable from the audio device into the AUDIO IN connector on the back of the SoundLinkspeaker. This requires using a stereo audio cable...
Owner's guide - Page 12

...: ... 20% or less (charging needed ) Manual battery check The battery light is in this state when you first set to maximum volume. Flashing red: ... 20% or less of full charge remaining (charging needed ) When to the SoundLink speaker and charge the battery. 8 However, the rate of battery discharge varies with the type of battery...
Owner's guide - Page 13

...Battery charging Off: ......... If necessary, unplug the power supply from the AC outlet and the SoundLink speaker. 3. Recommended charging time is 10 hours. Ball Spool 9 Unplug the SoundLink USB key and lower the antenna to hold the cord in place. English TAB 2, 10 TAB... and plug the cord into the top of the power supply. The battery light on the back panel of the SoundLink speaker.
Owner's guide - Page 14

... TAB 7, 15 TAB 6, 14 CARE AND MAINTENANCE TAB 5, 13 TAB 4, 12 TAB 3, 11 TAB 2, 10 English Replacing the SoundLinkspeaker battery To purchase replacement batteries, contact your thumbnail or a coin, push in the carton. Bose cannot warrant the safety and compatibility or assure the operability of batteries from the back of the...
Owner's guide - Page 15

Connect the power supply and charge the battery. Remove the used batteries promptly. If the problem persists, see "Contacting customer service" on page 14. 11 Plug the battery into any openings. Replacing the remote battery When the remote stops operating or its range seems reduced, it locks into place. WARNINGS: • Keep... your SoundLink™... can also lightly vacuum the grille...
Owner's guide - Page 16

... your computer, wait 30 seconds and insert it again. • If you are using a USB hub, make sure the hub is old. • Check the SoundLink speaker battery status light. The wireless source light blinks continuously. • Decrease the distance between the speaker and the USB key. My computer does not connect with the SoundLink speaker.
Owner's guide - Page 17

..., mobile phones, and Wi-Fi routers. • Use a USB extension cable, available for your computer or try using a powered USB hub. • Move the SoundLink speaker away from known wireless sources of the antenna on the SoundLink USB key. • Rotate the SoundLink speaker, or move a few feet to a new location. • Connect the SoundLink USB key to a different...
Owner's guide - Page 18

... and shipping instructions. 2. What you hear a tone from the speaker, it has successfully connected with proof of the limited warranty are provided on . Contact the Bose organization in your SoundLink system or visit http://owners.Bose.com on the SoundLink speaker. 2. Wait until the wireless source light starts flashing slowly. 3. Contacting customer service For questions about the...
Owner's guide - Page 19

... recommendation Microsoft Windows® XP or Vista Mac OS® X 10.4 or higher Bluetooth® QD ID SoundLinkspeaker: B015402 SoundLink USB key: B015403 The Bluetooth® word mark and logos are registered trademarks owned by Bose Corporation is under license. Dimensions 6.7"H x 12.0"W x 5.1"D (17.0 cm x 30.7 cm x 12.8 cm) Weight 5.2 lb (8.4 kg), including...
Owner's guide - Page 20

©2009 Bose Corporation, The Mountain, Framingham, MA 01701-9168 USA AM325360 Rev.00

Similar Questions

Ask a New Question
Use the box below to post a new question about this Bose product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Bose Manuals

Find free Bose SoundLink manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

Bose Reviews

View thousands of Bose user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Bose customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Bose customer service rankings, employee comments and much more from our sister site.