Bose SoundLink Support Question
Bose SoundLink Support Question
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Question posted by cfmom on November 18th, 2013
My Bose Soundlink Usb Key Wont Work
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Current Answers
Answer #1: Posted by StLFanMan on November 22nd, 2013 10:42 AM
StLFanMan
Member since:
August 14th, 2013 Points: 1,576,405
Member since:
August 14th, 2013 Points: 1,576,405
Remove the SoundLink USB key from your computer, wait 30 seconds and insert it again.
If you are using a USB hub, make sure the USB hub is powered.
Try a different USB port. If you are using a powered USB hub, try moving the SoundLink USB key to a USB port on the computer.
Remove the SoundLink USB key, restart your computer, and insert the USB key again.
Refer to the owner's guide, help system or technical support for your computer to learn how to detect and install new hardware.
The manual for the Bose SoundLink can be found here for additional details: http://www.manualowl.com/m/Bose/SoundLink/Manual/200170
Related Bose SoundLink Manual Pages
Owner's guide - Page 2
...2, 10
English
Please read this owner's guide
Please take the time to be used only with the Bose product and the power supply provided with it. Please save this owner's guide.
Unauthorized alterations may be ..., crush, dent, or deform the batteries or power supply in any naked flame sources, such as keys, pocket change, paper clips, and jewelry.
• Do not dismantle, open, or shred the ...
Owner's guide - Page 3
... and other apparatus (including amplifiers) that may keep air from Bose or an authorized Bose dealer. Only use the SoundLink system battery to power other applicable Directives. Protect the power cord...To prevent risk of the product and on the product and in operating the SoundLink system. Bose cannot warrant the safety and compatibility or assure the operability of the product and ...
Owner's guide - Page 4
... Bose Corporation may not cause harmful interference, and (2) this device must accept any other countries. The system must not be determined by turning the equipment off and on the bottom panel Purchase date Dealer name Dealer phone Please keep your sales receipt with this apparatus meets all requirements of the SoundLink™ speaker...
Owner's guide - Page 5
... your computer in and around
your authorized Bose dealer immediately or call Bose Customer Service. no software to the address list enclosed in the carton for purchasing the SoundLink™ wireless music system. If any room you choose, wirelessly. SoundLink speaker
Power supply
Power supply AC adapter(s)
Remote control
SoundLink USB key
1 English
TAB 2, 10
TAB 3, 11
TAB...
Owner's guide - Page 6
... of 10 hours. See "Charging the battery" on a flat, stable
surface. 2. Place the SoundLink™ speaker on page 9.
2 Your system includes one
may be included) to use in your country is ... power supply or a replacement power supply from Bose Corporation. Power supply
DC POWER
DC power cord
4.
Plug the DC power cord on the SoundLink speaker. Plug the power supply into the DC POWER...
Owner's guide - Page 7
... 5, 13 TAB 6, 14 TAB 7, 15 TAB 8, 16
SYSTEM SETUP
Connecting your computer to recognize the SoundLink USB key. If not, press the remote wireless source button.
Make sure your computer.
When ready, it into a USB port on the SoundLink™ speaker is on and starts flashing. The wireless source light should start flashing.
3. Confirm that the...
Owner's guide - Page 8
... music through the SoundLink wireless music system, you don't hear music from flashing to System Preferences, Sound settings and make sure "Bose SoundLink Audio" is ready to use.
5. Note: While listening to music through your music application.
4 When both lights change from the SoundLink speaker
Mac users: Go to always on the end of the SoundLink USB key.
Owner's guide - Page 9
... No wireless connection Fast flashing: ...
See "Operating on battery power" on the remote causes the light for the selected source to disconnect or reconnect the SoundLink speaker Power light Off USB key is
connected
Brief flash: ........ AUX AUDIO IN source (page 7)
Off: ..... AUX source not selected On: ..... Using the...
Owner's guide - Page 10
...wireless source. Press to control the music playback. Play/Pause and skip buttons may not work for faster adjustment. Press to the beginning of the next track. Note: This remote ... briefly. Press to increase (+) or decrease (-) the volume.
Press to turn on your SoundLink™ system. Press to turn off the SoundLink system.
TAB 8, 16 TAB 7, 15 TAB 6, 14 TAB 5, 13 TAB 4, 12...
Owner's guide - Page 11
....
1. English
TAB 2, 10 TAB 3, 11 TAB 4, 12 TAB 5, 13 TAB 6, 14 TAB 7, 15 TAB 8, 16
OPERATION
SoundLink™ speaker volume controls
Touch-sensitive volume controls are located on the right side of the SoundLink speaker.
2. This requires using a stereo audio cable (not provided) that plugs into the AUDIO IN connector on the back of...
Owner's guide - Page 12
... red: ... 20% or less (charging needed )
Manual battery check
The battery light is normally off to conserve battery power. See "Charging the battery" on the SoundLink speaker indicates when charging the battery is necessary. Green 70% or more than 14 days, it up. TAB 8, 16 TAB 7, 15 TAB 6, 14 TAB 5, 13 TAB...
Owner's guide - Page 13
... and pack it into the spool to its compact position.
2. If necessary, unplug the power supply from the AC outlet and the SoundLink speaker.
3. Unplug the SoundLink USB key and lower the
antenna to hold the cord in place. Ball
Spool
9
Wrap the power supply cord around the spool built into the DC POWER ...
Owner's guide - Page 14
...
TAB 5, 13
TAB 4, 12
TAB 3, 11
TAB 2, 10
English
Replacing the SoundLink™ speaker battery
To purchase replacement batteries, contact your thumbnail or a coin, push in the carton. Bose cannot warrant the safety and compatibility or assure the operability of the SoundLink speaker.
3. On the new battery, turn it counterclockwise to the contact list provided...
Owner's guide - Page 15
... of your product, you experience difficulty with Duracell, Eveready, Energizer, Maxell, Toshiba, or Shun Wo CR2032 or DL2032 3-volt lithium battery. Replace only with your SoundLink™ wireless music system, use solvents, chemicals, or sprays.
• Do not allow liquids to spill or objects to solve the problem. English
TAB 2, 10...
Owner's guide - Page 16
... from your computer to learn how to
detect and install new hardware. My computer does not connect with the SoundLink speaker. See "Restoring the wireless link" on page 14.
• Try moving the SoundLink USB key to
a USB port on your computer or away from bright room lights or sunlight. • Make sure the remote battery...
Owner's guide - Page 17
.... • Press the SoundLink USB key button to restore the wireless link. • Make sure "Bose SoundLink Audio" is selected as microwaves, cordless phones, mobile phones, and Wi-Fi routers.
• Use a USB extension cable, available for your computer and restart it in again. • Increase the SoundLink system volume. • Check the SoundLink speaker battery status light. English...
Owner's guide - Page 18
... the speaker, it has successfully connected with your country/region (visit http://global.Bose.com for specific return and shipping instructions.
2. Contact the Bose organization in your SoundLink system or visit http://owners.Bose.com on how to the address provided by a limited transferable warranty. To contact Bose directly, see the address list included with the USB key...
Owner's guide - Page 19
...;-45°C (32°-113°F)
Computer system recommendation Microsoft Windows® XP or Vista Mac OS® X 10.4 or higher
Bluetooth® QD ID SoundLink™ speaker: B015402 SoundLink USB key: B015403
The Bluetooth® word mark and logos are registered trademarks owned by Bose Corporation is under license.
Owner's guide - Page 20
©2009 Bose Corporation, The Mountain, Framingham, MA 01701-9168 USA AM325360 Rev.00
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