Reseting Blackberry Username Id

On the BlackBerry 10 smartphone:

1. Swipe down from the top of the home screen and tap Settings.
2. Tap BlackBerry ID.
3. Tap the edit Edit button.
4. Clear the BlackBerry ID Username field and enter the email address to use as your BlackBerry ID Username.
5. On all-touch devices, press and hold the space bar to hide the keyboard.
6. Tap the Submit button.
7. Read the confirmation message, and tap Continue.
8. Enter your BlackBerry ID password and tap OK to complete the change.
9. A message is displayed to confirm the change was successful. Tap OK to return to the BlackBerry ID settings screen.

On the BlackBerry 7.1 or earlier smartphone:

1. From the home screen, select Options > Device > BlackBerry ID.
2. Clear the Username field and enter the email address to use as your BlackBerry ID Username.
3. Press the Menu key and select Save.
4. Enter your BlackBerry ID password and select OK to complete the change.
5. A message is displayed to confirm the change was successful.

On the BlackBerry PlayBook tablet:

1. Swipe down from the top bezel or tap the Settings icon.
2. Tap BlackBerry ID.
3. Tap the BlackBerry ID Information pencil icon.
4. Clear the BlackBerry ID Username field and enter the email address to use as your BlackBerry ID Username.
5. Tap Submit.
6. Enter your BlackBerry ID password when prompted and tap OK.
7. A message is displayed to confirm the change was successful.

From a web browser on any device or computer:

1. Visit http://www.blackberry.com/blackberryid.
2. Under Already have a BlackBerry ID?, click Sign in.
3. Enter your current username and password, and click Sign In.
4. Next to Details, click Edit.
5. Clear the Username field and enter the email address to use as your BlackBerry ID Username, then click Save. A confirmation email is sent to the email address.
   Note: If you do not receive the email message, see KB28232.
6. Open the email from [email protected] with Subject: Confirm your BlackBerry® ID email address. In the message body, click confirm your email address.
7. On the Confirm your BlackBerry ID screen, enter your BlackBerry ID password and click Submit.
8. A message is displayed to confirm the change was successful.