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Blackberry TOUR 9630 Support Question

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Question posted by pcdj on June 29th, 2012

Blackberry Bold 9900

when receiving a call, caller can hear me talk but I can not hear the caller. What could the problem be?

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Related Blackberry TOUR 9630 Manual Pages

User Guide - Page 16

... on the alarm 1. Troubleshooting basics I cannot make or receive calls Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. • Verify that call blocking and call forwarding are not receiving calls, verify that your wireless service plan includes phone or voice services. • If you cannot make...

User Guide - Page 17

... setup wizard, open the email setup screen to send a service book to a wireless coverage area. • If you have selected all the email address information correctly. For more information, contact your device from another BlackBerry® device that you have received an activation message on your administrator. If you are switching from the...

User Guide - Page 25

... the top of the screen. • If you use to a phone number, 151 Available voice commands, 45 Answer a call Depending on your wireless service provider and wireless network, this feature might not be supported. 1. Related topics Add a pause or a wait to send and receive SMS text and MMS messages. To end the call , press...

User Guide - Page 45

..., contact your phone number. Click Edit SIM Phone Number. User Guide Phone Troubleshooting I cannot make or receive calls Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. • Verify that call blocking and call forwarding are not receiving calls, verify that your wireless service plan includes phone or voice...

User Guide - Page 46

User Guide Phone • Verify that your BlackBerry® device is connected to the wireless network. • If you are using some features or might prevent you , a red lock indicator appears beside the option field. For more information about the features that are not available on your device, contact your device model and wireless service...

User Guide - Page 47

...to call the work phone number and a mobile phone number, you must set options for a contact that your active phone number. For example, if the contact has a work phone number. "Check ...BlackBerry® device, say a voice command. "Repeat" Say this voice command to have multiple phone numbers associated with a Bluetooth® enabled device, such as a handsfree car kit or wireless...

User Guide - Page 49

...device, such as the voice dialing language that you have paired the Bluetooth enabled device with your BlackBerry device. • Verify that your contact. • Improve voice recognition of numbers. 47 ...can improve voice recognition by completing a short series of prompts that ask you to the wireless network. • If you are using a voice command Try performing the following actions:...

User Guide - Page 92

... Advanced Options. Press the Menu key. On the Home screen or in a wireless coverage area, your device should receive messages when you return to a wireless coverage area. • If you have not received a registration message from the wireless network, register your device from the BlackBerry® Internet Service. Click Register Now. • Generate an encryption key...

User Guide - Page 93

... all the email message folders, including your inbox folder, that you want to receive email messages from. • Verify that email message forwarding is turned on your wireless service plan, this feature might not be supported. Verify that your BlackBerry® device is not blocking messages. The number of new or unopened messages...

User Guide - Page 146

...set up automatic synchronization for bookmarks. For more information, contact your wireless service provider or administrator. To stop receiving this feature might apply. If you switch to switch browsers, you... cannot stream songs or videos with the browser configuration that your BlackBerry® device is turned on, you receive a prompt to the WAP Browser, extra fees might not be ...

User Guide - Page 181

... using your device with a smart card, your BlackBerry® device is accessing data on LED notification for your BlackBerry® device flashes different colors to a Bluetooth&#... your device is low. Green: You are using the LED. Amber: The battery power level for wireless coverage 1. Click Bluetooth. 3. Click Options. 5. Press the Menu key. 7. To turn off Bluetooth...

User Guide - Page 210

... Home screen, click the Messages icon. 2. Press the Menu key. 7. For more information, contact your BlackBerry® device is connected to the wireless network. 208 Click Email Reconciliation. 5. Click Wipe. If you are not reconciling over the wireless network Try performing the following actions: • To delete data from the messages application, contacts...

User Guide - Page 211

... to reconcile email messages in personal folders. Related topics Delete email messages over the wireless network, 205 Organizer data is not synchronizing over the wireless network, 205 I am not receiving email messages from personal folders on my computer If your BlackBerry® device is connected to Mailbox & Handheld. Related topics Reconcile email messages over...

User Guide - Page 234

User Guide Applications Troubleshooting I cannot add, update, or return to the previous version of an application Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. • Verify that your device has enough memory to add or update the application. 232

User Guide - Page 237

... following actions: • To add or remove optional applications, click Options. Update the BlackBerry Device Software from a web site If your wireless service provider's wireless coverage area. Check with a BlackBerry® Enterprise Server you might not be able to update your BlackBerry Device Software when roaming. On the Update summary screen, select the check box...

User Guide - Page 240

... BlackBerry® Tour™ 9630 smartphone Networks • CDMA (including 1xEV-DO) • GSM® (including GPRS, EDGE) • UMTS® (including HSPA) Turn on LED notification for your device. Set the LED Coverage Indicator field to the wireless network, the LED light flashes green. Press the Menu key. 5. To turn off wireless coverage notification...

User Guide - Page 241

... as it attempts to connect to make a phone call emergency numbers. Your phone number stays the same when you might indicate increased power output from your wireless service provider. Click Select Network. 7. If the SOS wireless coverage indicator appears, you are in an area of the wireless signal. Click Mobile Network Options. 3. Related topics About emergency...

User Guide - Page 292

... Mobile Network. 3. Click Delete or Delete All. Set a default recipient for diagnostic reports If you cannot submit a diagnostic report to an email address, try submitting the report to the wireless network. • If you set the default recipient. 1. If you want to specify a recipient each time that you submit a diagnostic report, your BlackBerry...

User Guide - Page 304

...Setup screen, click Options. 2. Perform any of the following actions: • Verify that your BlackBerry® device is connected to a multiplayer game Try performing the following actions: • To set... the stats for a game, set the Bonuses field. 3. Troubleshooting I cannot connect to the wireless network. • If you are the game organizer, try resending the invitation. • If...

Getting Started Guide - Page 20

..., SMS text messages, and use the browser. Wireless coverage indicators Indicators on the Home screen display the wireless coverage level for the area in which you are using your BlackBerry® device. You can use the phone and send and receive email messages or use the phone, send and receive email messages, PIN messages, MMS messages and...

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KB18127-Configuring a BlackBerry smartphone as a Bluetooth IP Modem on a Mac computer
..., the APN is not installed, you might take a few moments). The Bluetooth Mobile Phone Setup window appears. by an IT policy on configuring the BlackBerry smartphone as an external... System Preferences. IT policy Dial-up an Internet Protocol (IP) modem connection with Bluetooth wireless technology on the BlackBerry smartphone, and configure the BlackBerry smartphone to Escape Task 4 - ...
BlackBerry - Tips and Tricks for the BlackBerry Tour 9630
...key Press the Send key Check your voice mail View your contact list in the phone application Press the Alt key and the X key Type the extension number Press the... or on your service provider for the BlackBerry Tour 9630 BlackBerry® View mobile site Yahoo Buzz Technorati Stumbleupon Reddit MySpace Facebook Digg Delicious TourT82; 9630 smartphone. device, the camera or video camera feature...
KB16418-Unable to register BlackBerry Mobile Voice System Client
...BlackBerry smartphone personal identification number (PIN). Mobile Voice System (BlackBerry MVS) Server for Cisco Unified Communications Manager version 6.1 or later The problem may be caused by one BlackBerry ...MVS Client for Cisco® The BlackBerry MVS web UI has the incorrect mobile phone number. If you have lost your current BlackBerry smartphone PIN. Click the MVS tab....