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Blackberry 8520 Support Question

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Question posted by mansPau on August 15th, 2014

Blackberry Curve Can Make Calls But Not Recieve

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Answer #1: Posted by andrewraymondmarcus on August 21st, 2014 9:23 AM

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andrewraymondmarcus

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Verify that your BlackBerry smartphone is connected to the wireless network.
Verify that your wireless service plan includes phone or voice services.
If you can't make calls and fixed dialing is turned on, verify that the phone number for your contact appears in your fixed dialing list or turn off fixed dialing.
If you have traveled to another country and you haven't changed your smart dialing options, dial the full phone number, including the country code and area code, for your contact.
If you're not receiving calls, verify that call blocking and call forwarding are turned off.
Your smartphone or your SIM card might support more than one phone number, even if you only have one phone number. Verify that your phone number is set as your active phone number.
If you have more than one phone number associated with your smartphone, verify that the phone number that you want to make calls from and receive calls to is set as your active phone number.
If you're using your BlackBerry MVS Client phone number, verify that support for the BlackBerry MVS Client is turned on.
If you're using your BlackBerry MVS Client phone number, verify that your smartphone is registered with the BlackBerry Mobile Voice System. From the home screen, press the key. Press the key. Click Options. Click BlackBerry MVS Client. Press the key. Click Register Now. If the Register Now menu item doesn't appear, or if the registration fails, contact your administrator. If the registration doesn't complete, wait for a short period of time and then try again.
If you have set call forwarding for the phone number provided by your wireless service provider, calls to your BlackBerry MVS Client phone number are also forwarded. To receive calls to your BlackBerry MVS Client phone number, verify that call forwarding is turned off.

Related Blackberry 8520 Manual Pages

User Guide - Page 1

BlackBerry Curve 8520 Smartphone Version: 4.6.1 User Guide To find the latest user guides, visit www.blackberry.com/docs/smartphones.

User Guide - Page 20

... number is not already set on your BlackBerry® device, you can type the access number for a contact 1. To make a call using speed dial, in a message list, hold the key that you assigned to the contact. Change the contact assigned to a speed dial key 1. User Guide Phone Voice mail Check your voice mail Depending...

User Guide - Page 31

... can also specify the main phone number for phone numbers, include your area code and local number, but do not include your country. 6. Depending on your BlackBerry® device model, in the smart-dialing options. Click Options. 3. If you specify a default country code and area code, when you make calls, you can change smart-dialing...

User Guide - Page 32

... turn on your TTY device. Multiple phone numbers About multiple phone numbers You can make calls to No. User Guide Phone 4. In the Number field, type the main phone number for extensions. 8. Change the TTY Mode field to text that Research In Motion has approved for use with your BlackBerry® device waits before dialing an extension...

User Guide - Page 33

... the top of use, change the Phone List View field to the phone number that are not using your device, but you are on hold and make a second call using another phone number. Click Options. 4. If you have a BlackBerry MVS Client phone number and another phone number, you can receive calls to all phone numbers that you cannot place one...

User Guide - Page 36

... your contact appears in a folder, click the Options icon. I cannot make calls using a shortcut key, your device calls the voice mail access number for your active phone number. User Guide Phone Phone troubleshooting I cannot make or receive calls Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. • Verify that...

User Guide - Page 226

... device must be able to make calls, send and receive email, PIN, SMS text, and MMS messages, and visit web pages using UMA. Default gateway address: Type the default gateway IP address to which your device should connect. IMSI: If your SIM card has more information, contact your BlackBerry® device receives a routable...

User Guide - Page 235

... Change Password. If you can lock your keyboard to avoid making calls and pressing keys accidentally. Click Password. 3. On the Home screen or in a folder, click the Options icon. 2. User Guide Security Security Security basics About the device password If you type your BlackBerry® device password incorrectly, you might be prompted to...

User Guide - Page 264

...for third-party applications Some third-party applications that control how third-party applications on your BlackBerry® device interact with the other applications on your wireless service provider. 1. Click General... Internet, make calls, or use Bluetooth® connections. On the Home screen or in a folder, click the Options icon. 2. For example, you add to your BlackBerry® ...

User Guide - Page 266

...BlackBerry® device. Internet: Set whether third-party applications can access media files on your device. Media: Specify whether third-party applications can access the Internet through your wireless service provider (for third-party applications Cross Application Communication: Specify whether third-party applications can make calls or access call... Guide Security Phone: Set whether...

User Guide - Page 282

... INTENDED TO SUPERSEDE ANY EXPRESS WRITTEN AGREEMENTS OR WARRANTIES PROVIDED BY RIM FOR PORTIONS OF ANY RIM PRODUCT OR SERVICE OTHER THAN THIS DOCUMENTATION. BlackBerry® Curve™ 8520 smartphone model number: RCG41GW 280 Installation or use of third party rights. AND (B) TO RIM AND ITS AFFILIATED COMPANIES, THEIR SUCCESSORS, ASSIGNS, AGENTS, SUPPLIERS...

Version 5.0 User Guide - Page 1

BlackBerry Curve Series BlackBerry Curve 8520/8530 Smartphones Version: 5.0 User Guide To find the latest user guides, visit www.blackberry.com/docs/smartphones.

Version 5.0 User Guide - Page 13

BlackBerry basics Make a call , press the End key. Highlight a contact or phone number. 2. Related topics Add a pause or a wait to BlackBerry! Click a value. • To return to help you are not on a call, press the End key. From the Home screen or in a field, click a field. Press the Send key. User Guide Welcome to a phone...finger on your BlackBerry® device are designed to the Home ...

Version 5.0 User Guide - Page 16

... includes phone or voice services. • If you cannot make calls and fixed dialing is turned on your finger up or down to BlackBerry! Troubleshooting: Basics I cannot make or receive calls Try ...browser, contact your wireless service provider. 1. If necessary, type the passkey for your BlackBerry® device. 4. For more information about the charges associated with them. 1. ...

Version 5.0 User Guide - Page 17

... associated with your device, verify that the phone number that came with one or more email addresses using the BlackBerry® Internet Service, verify that you have typed all the email message folders, including your inbox folder, that you want to make calls from and receive calls to is not blocking messages. Click Advanced Options...

Version 5.0 User Guide - Page 33

... in the calendar on your device or computer. Related topics Place a call on their device, so that they do not have a BlackBerry device to 5. Make a conference call If your BlackBerry® device is supported on hold, 25 Create a phone number link for the conference call bridge. 2. Type a phone number or highlight a contact. 4. Type X and the access code. Press...

Version 5.0 User Guide - Page 42

... your device to support more than one phone number, you can make calls and receive calls using your phone number at the top of the screen in a folder, click the Options icon. 2. Switch the active phone number 1. You have multiple phone numbers associated with your BlackBerry® device, you can switch the phone number that you receive to voice...

Version 5.0 User Guide - Page 48

...perform this task with your BlackBerry® device, say this voice command to check the battery power level. "Call " Say this feature ...phone number. You cannot make a call the work " to emergency numbers using a voice command 1. User Guide Voice commands Voice commands Perform an action using voice commands. For example, if the contact has a work phone number and a mobile phone...

Version 5.0 User Guide - Page 242

BlackBerry device BlackBerry® Curve™ 8520 smartphone BlackBerry® Curve™ 8530 smartphone Networks • GSM® (including GPRS, EDGE) &#...LED notification for wireless coverage 1. Click Mobile Network Options. 3. Set the LED Coverage Indicator field to the wireless network, the LED light flashes green. Click Save. When your BlackBerry® device is connected to On....

Version 5.0 User Guide - Page 254

...service, you are using your device. Your BlackBerry® device automatically switches between using the ...BlackBerry® Enterprise Server, your BlackBerry® device model, the Wi-Fi® feature might restrict you from using your mobile network and Wi-Fi networks, depending on your organization might prevent the Hotspot browser from appearing or might not be able to make calls...

Blackberry Knowledge Base Results

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KB18127-Configuring a BlackBerry smartphone as a Bluetooth IP Modem on a Mac computer
...Connect to complete the modem configuration. Once the Mac computer has completed the search for T-Mobile® A passkey should be manually entered in the field provided. BlackBerry® For... >. if necessary, click Continue and then try again. The Bluetooth Mobile Phone Setup window appears. In the Phone Vendor field, select . If the BlackBerry Desktop Manager is connected and the...
BlackBerry - Tips and Tricks for the BlackBerry Curve 8300 Series
...Shift key Turn off during a call Type a letter in a phone number field Press Alt key + the letter key Check your voicemail Move to the top of the Phone screen View the last phone number you are viewing a ...date Move to a specific date Press Space key twice R11; Tips and Tricks for the BlackBerry Curve 8300 Series Learn all the tips and tricks for your messages again Moving around a message list...
KB16418-Unable to register BlackBerry Mobile Voice System Client
... web UI has the incorrect BlackBerry smartphone PIN. Click the MVS tab. Make sure that the Enable MVS option is displayed: Registration Failed BlackBerry® To verify that... smartphone personal identification number (PIN). The BlackBerry MVS web UI has the incorrect mobile phone number. Task 3 - Fill in your welcome email message. If you have lost your ...