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BenQ GW2450HM Support Question

BenQ GW2450HM Support Question

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Question posted by kussing on December 8th, 2012

Letters And Icons Not Sharp, With Shadows

I connected my brand new BenQ GW2450HM via the original D-Sub cable with the docking station of my HP EliteBook 8560w. After switching it on, I deceted, that all letters, icons, pictures, etc. on the monitor have a kind of shadows and appear un-sharp. Neither auto adjust function, nor changing the pixel clock, nor updating the monitor driver with the one on the deliverd CD solved the problem. Can somewhone please help me in solving thise problem?

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Related BenQ GW2450HM Manual Pages

GW Series User Manual - Page 1

LCD Monitor User Manual GW2250 / GW2250M / GW2250HM GW2450 / GW2450M / GW2450HM GW2750HM
GW Series User Manual - Page 2

... a built-in installation unless proper ventilation is provided. • Never push objects or spill liquid of any kind into any language or computer language, in the contents hereof without obligation of BenQ Corporation. Clean the LCD monitor surface with respect to notify any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without...
GW Series User Manual - Page 3

For GW2250 / GW2250M / GW2250HM / GW2450 / GW2450M / GW2450HM / GW2750HM 3 BenQ ecoFACTS label lists key eco-friendly design highlights of each product, hoping to ensure that consumers make informed green choices at http://csr.BenQ.com/ for more details on BenQ's environmental commitments and achievements. Check out BenQ's CSR Website at purchase. Besides meeting international regulatory ...
GW Series User Manual - Page 4

... 14 Getting the most from your BenQ monitor 15 How to install the monitor on a new computer 16 How to upgrade the monitor on an existing computer 17 How to install on Windows 7 system 18 How to install on Windows Vista systems 19 Picture optimization ...20 How to adjust your monitor 21 The control panel ...21 Hot...
GW Series User Manual - Page 5

BenQ LCD Monitor Monitor Stand Monitor Base Quick Start Guide CD-ROM Power Cord (Picture may differ from product supplied for a replacement. Getting started When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for your region.) Video Cable: D-Sub Getting started 5
GW Series User Manual - Page 11

... might want to take the picture quality of the cable (at the end without the ferrite filter) to the monitor video socket. Good quality: D-Sub The video cables included in which both DVI-D cable and D-Sub cable on the rear of a digital output device. Connect the audio cable between the socket on the same PC. Connect the other end of the...
GW Series User Manual - Page 12

...cord into the socket labelled on the rear of the monitor. Plug the other end to the monitor. Connect the power cable to a power outlet just yet. 5. To extend...connect headphones to the headphone jack found next to assemble your monitor hardware Plug one end of the monitor. Picture may vary by pressing the power button on the monitor by model. Connect-to install the monitor...
GW Series User Manual - Page 15

Getting the most benefit from your new BenQ LCD monitor, you should install the custom BenQ LCD Monitor driver software as a member of Microsoft Windows you are using, and whether you are connecting the monitor and installing the software onto a new computer (without existing monitor driver software), or whether you turn on as an Administrator or as provided on the...
GW Series User Manual - Page 16

... How to upgrade the monitor on a new computer which has never had another monitor connected to it . Driver files GW2250 GW2250H GW2450 GW2450H GW2750H Suitable models GW2250 / GW2250M GW2250HM GW2450 / GW2450M GW2450HM GW2750HM 16 Getting the most from your monitor and click Next. 6. This instruction is only suitable for a computer which the BenQ LCD Monitor is the first...
GW Series User Manual - Page 17

Windows has an Upgrade Device Driver Wizard to automate the task and guide you have connected, and letting Windows install the corresponding driver files from your BenQ monitor 17 See: • How to install on Windows 7 system on page 18. • How to install on Windows Vista systems on your model may well ...
GW Series User Manual - Page 18

... and select Personalize, Display, Devices and Printers, and right-click the name of your monitor from the menu. 2. Insert the BenQ LCD Monitor CD-ROM into a CD drive on Windows 7 system 1. You may be 'D:' or 'E:' or 'F:' etc. 9. The drive letter for your CD drive may be prompted to your computer. 10. How to Start...
GW Series User Manual - Page 19

... driver update is the drive letter designator for driver software. 8. Click Close. You may be prompted to the following directory: d:\BenQ_LCD\Driver\ (where d is complete. Open Display Settings. Click Browse and navigate to restart your BenQ monitor 19 Click the Monitor tab and the Properties button. 4. Insert the BenQ LCD Monitor CD-ROM into a CD drive...
GW Series User Manual - Page 20

...connected graphic card on the monitor. 3. Then press the or keys to adjust the monitor until the noise disappears. 6. Then press the or keys to adjust the monitor until the noise disappears. 20 Picture...you in this endeavour, BenQ has provided a screen test image utility which you connect a digital video output using a digital (DVI or HDMI) cable to access the monitor On-Screen Display (...
GW Series User Manual - Page 22

... perform as hot keys to provide direct access to adjust your monitor. To Mute, press the Volume hot key for 3 more seconds. Mode hot key Press the key continually to switch between different PC video signal inputs that may be connected to toggle between the 6 modes for the main window, including Standard, Movie...
GW Series User Manual - Page 24

... menu. 3. The AUTO key is a 'hot key' for you connect a digital video output using a digital (DVI or HDMI) cable to your monitor Press the ENTER key to select this function. Not applicable to a... digital input signal. 0 to 100 0 to 100 0 to 100 See also: Picture optimization on the...
GW Series User Manual - Page 26

... the crispness of the subjects in the image. Press the or keys to select PICTURE Brightness MODE: Standard 12 PICTURE and then press the ENTER key to increase 1~ 5 The default value is 3...to adjust your monitor the key to decrease the gamma value (tone becomes lighter). 26 How to the previous menu, press the MENU button. Press the or keys to move the Sharpness 1 highlight to...
GW Series User Manual - Page 30

...the RGB range setting on the following detected video signal: • D-Sub (VGA) from PC: The default Color Format is RGB. • D-Sub (Component) from a video device: The default Color Format is not ... on the connected HDMI device. Press the or keys to change the settings. • RGB • YUV You might need to manually set the Color Format if colors shown on the monitor screen do ...
GW Series User Manual - Page 32

SYSTEM Input OSD Settings DDC/CI HDMI Auto Switch Auto Power off Information Reset All Move MODE: Standard D-sub OFF OFF ENTER Select MENU Exit 1. Press the or keys to move... your video cable connection type. Press the MENU key to enter the menu. 3. Press the or keys to select SYSTEM and then press the ENTER key to display the main menu. 2. To return to your monitor Menu options that...
GW Series User Manual - Page 36

...monitor go into a low power "sleep" mode when not actively in the "Adjusting the refresh rate" section on the link "Adjusting the Screen Resolution". It is missing in focus? Select MENU > PICTURE > Color > Reset Color, and then choose "YES" in extension cables...retention. 36 Troubleshooting Select the native resolution. Faint shadow from the link "Adjusting the Screen Resolution". The...
GW Series User Manual - Page 37

... is connected to the monitor). • Check whether the headphone jack is properly connected. &#... and the mains switch. The OSD controls are running at : Support@BenQ.com. No sound...cable connectors. Is the prompt on page 29 for models with speakers only): • Remove your dealer to select "NO" in orange, the power management mode is still distorted. Images from the connected...

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