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BenQ XL2420T Support Question

BenQ XL2420T Support Question

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Question posted by labels61928 on March 29th, 2014

Benq Monitor - No Signal Detected

I am trying to set up a new desktop with a Benq monitor, when I turn it on it says no signal detected. Both desktop and monitor are brand new. How do I get a signal to my computer so that I use the computer.

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Related BenQ XL2420T Manual Pages

XL2420T User Manual - Page 2

...any form or by BenQ Corporation. Care And Cleaning • Cleaning. Clean the LCD monitor surface with respect to...monitor should be placed near the equipment and be easily accessible. • This product should never be operated from the wall outlet before cleaning. Power Safety Please follow these safety instructions for best performance, and long life for ventilation. Avoid using...
XL2420T User Manual - Page 4

... to detach the stand and the base 15 Adjusting the monitor height ...17 Rotating the monitor ...18 Viewing angle adjustment ...19 Using the monitor wall mounting kit 20 Getting the most from your BenQ monitor 21 How to install the monitor on a new computer 22 How to upgrade the monitor on an existing computer 23 How to install on...
XL2420T User Manual - Page 5

Switch (Swift Switch) Quick Start Guide CD-ROM Power Cord (Picture may differ from product supplied for a replacement. BenQ LCD Monitor Monitor Stand Monitor Base S. Getting started When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for your region.) Getting started 5
XL2420T User Manual - Page 14

... life of the product, we recommend that you use your BenQ monitor on the computer too, and follow the instructions in Getting the most from your computer's power management function. Turn on the monitor by pressing the power button on , to prevent overheating, do not cover the monitor with the supplied protective cover or obstruct the...
XL2420T User Manual - Page 15

... on the desk for padding, before laying the screen face down on your desk will crack the glass or damage the LCD substrate voiding your monitor hardware 15 Turn off the monitor and the power before unplugging the monitor signal cable. Prepare the monitor and area. Placing the screen surface on the...
XL2420T User Manual - Page 21

...-ROM and select the appropriate monitor model. Getting the most benefit from your new BenQ color LCD flat screen monitor, you should install the custom BenQ LCD Monitor driver software as a member of Microsoft Windows you are using, and whether you are connecting the monitor and installing the software onto a new computer (without existing monitor driver software), or whether you...
XL2420T User Manual - Page 22

.... 3. Restart the computer. 22 Getting the most from your BenQ monitor You should not be connected to it will automatically detect the new monitor and launch the Found New Hardware Wizard. Check the option for which the BenQ LCD Monitor is only suitable for a computer which has never had another monitor connected to Install Hardware Device Drivers. 2. This instruction...
XL2420T User Manual - Page 23

... install on Windows 7 system on page 24. • How to upgrade the monitor on your Microsoft Windows computer. The BenQ LCD Monitor driver for manually updating the existing monitor driver software on an existing computer This instruction details the procedure for your BenQ monitor 23 Windows has an Upgrade Device Driver Wizard to automate the task...
XL2420T User Manual - Page 24

..., Devices and Printers and right-click the name of your monitor from the menu. Alternatively, right-click the desktop and select Personalize, Display, Devices and Printers, and right-click the name of your monitor from your BenQ monitor Select the correct folder name of your monitor from provided driver list, and click Next. Go to restart...
XL2420T User Manual - Page 25

...monitor from the popup menu. How to install on the computer. 7. Right-click the desktop and select Personalize from provided driver list, and click Next. Insert the BenQ LCD Monitor... Generic PnP Monitor Properties window will copy and install the appropriate monitor driver files to your BenQ monitor 25 Open Display Settings. This will display. 3. Select Display Settings from your ...
XL2420T User Manual - Page 26

... BenQ monitor System requirements • BenQ LCD Monitor XL2420T / XL2420TX • Compatible 3D glasses • PC with Microsoft Windows Vista or Windows 7 Operating System • Compatible graphics processing units (GPU) with the latest driver files or the drivers on the provided NVIDIA driver CD installed • Compatible software programs that keep the sensor from receiving signals...
XL2420T User Manual - Page 27

... the symptoms last. • Watching 3D content for a long period of time may experience eye strain after watching 3D content for certain period of your BenQ monitor 27 For small children, the elderly, the pregnant women or people who have high blood pressure or other health concerns, consult a doctor before watching 3D...
XL2420T User Manual - Page 29

...need to save the customized display settings for 5 seconds to use. Name Function 1. Gamer 1 ...settings for Gamer 2. 5. The S. S. Switch also provides a quick way to the previous menu. 3. Return button Returns to control and access the OSD menus. How to the monitor. Switch to adjust your monitor prior to save the customized display settings for BenQ LCD Monitor XL2420T...
XL2420T User Manual - Page 32

... an analog (D-Sub) input is set to bring up message will appear, showing that can use auto.exe. If you notice a horizontal noise, select Phase and adjust the monitor until the noise disappears. 5. Customizing the hot keys The top 3 control keys (also called custom keys) perform as the desktop of your operating system. You...
XL2420T User Manual - Page 33

... and hold one of aspect ratios other than your monitor aspect ratio and sizes other than your monitor 33 Follow the on the website. Switch to switch to gaming.benq.com. 2. BenQ offers more game modes using Game Mode Loader on the BenQ website and apply the settings directly. 1. Adjusting display mode To display images of the...
XL2420T User Manual - Page 41

Use this feature to fill the screen. Full Scales the input image to hide annoying ...setting up a game mode, see Setting up your selection of 16:10 aspect ratio. the left window demonstrates images of an 0 to 5 input visual signal, and then to be different depending on your own game mode on a 19"W monitor of Picture Mode, different Display Mode option is to automatically detect...
XL2420T User Manual - Page 42

... 1:1 (and the resolution of the input source is automatically set the Color Format if colors shown on the monitor screen do not display properly. You might need to best suit your needs. Select an option that matches the RGB range setting on the detected video signal. In other words, Color Format is lower than 1920...
XL2420T User Manual - Page 48

...Sets the signal distance in low power mode. HDMI Auto When this function is detected by the monitor. • ON • OFF 48 Navigating the main menu DDC/CI capability allows monitor...• Input • Black eQualizer Auto Power Sets the time to display the resolution notice of the Notice recommended resolution when a new input source is activated, HDMI port will be accessed...
XL2420T User Manual - Page 51

... pin is distorted, flashes or flickers. The OSD controls are using a display mode that does not help, check the signal cable connectors. To unlock the OSD controls when it is still...image is preset to get necessary support. Troubleshooting 51 If that this monitor does not support, please change the setting to prevent the occurrence of input sources, you are inaccessible. See ...
XL2420T Data Sheet - Page 1

... 72% VGA/HDMI:15kHz~83KHz; XL2420T Features Specifications 24" Widescreen LED Monitor Native Full HD 1920 x 1080 Resolution...user mode 17 languages Downstream x 3; Product names, logos, brands, and other trademarks featured or referred to the base) Yes...Irvine, CA 92618 Tel: (949) 255-9500 www.BenQ.us BenQ is a registered trademark of their respective trademark holders. Display...

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