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Asus X55A Support Question

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Question posted by SNRO4FYL on April 26th, 2013

My Keyboard Does Not Work The Laptops Is Under Guarantee How Can I Get A Knew Ke

Who Should I Contact Argos Said Asus Will Repair It I Have Lots Of Programs Ie Autocad And Eng Studies Wk Stored Anddont Want To Loose It I Just Need A New Keyboard To Do My Work Please Can You Help  

Current Answers

Answer #1: Posted by cljeffrey on April 29th, 2013 3:00 PM
This answer was accepted by the poster of the original question.
cljeffrey

Member since:
July 17th, 2012

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If your unit is under warranty, I suggest going to service.asus.com to send the unit in for service. Please make sure you back up all your important things and advise on the problem description to not reload the OS.

Indicate in the problem desription to no reload the OS and keyboard needs to be replaced because....

If you can't wait that long for the repairs, you can always purchase a travel size keyboard that you can connect through USB until school is over.

Related Asus X55A Manual Pages

User's Manual for English Edition - Page 2

... Checking Battery Power 32 Charging the Battery Pack 33 Power Options 34 Power Management Modes 36 Sleep and Hibernate 36 Thermal Power Control 38 Special Keyboard Functions 39 Colored Hot Keys (on selected models 39 Microsoft Windows Keys 42 Multimedia Control Keys 43 Switches and Status Indicators 44 Switches ...44 Status...
User's Manual for English Edition - Page 7

... cleaning. Seek servicing if the casing has been damaged. DO NOT operate during electrical storms. DO NOT leave the Notebook PC on uneven or unstable work surfaces. DO NOT expose to qualified personnel. Safety Precautions The following safety precautions will increase the life of warm water and remove any extra moisture...
User's Manual for English Edition - Page 9

... PC's surface is easily dulled if not properly cared for transport, you should turn it is latched securely in the closed position to protect the keyboard and display panel. Be careful not to rub or scrape the Notebook PC surfaces. CAUTION! Sound Pressure warning Excessive sound pressure from the moving part...
User's Manual for English Edition - Page 14

Top Side The keyboard layout differs for each territory. 1 2 3 4 5 6 7 14 Notebook PC User Manual
User's Manual for English Edition - Page 15

...camera allows picture taking or video recording. Two Windows function keys are provided to help ease navigation in use plain water if necessary) to turn OFF the Notebook PC... functions the same as a desktop monitor. The power switch only works when the display panel is opened. 6 Keyboard The keyboard provides full-sized keys with video conferencing and other interactive applications. ...
User's Manual for English Edition - Page 19

Notebook PC User Manual 19 Right Side 1 23 4 1 Optical Drive The Notebook PC comes in case the electronic eject does not work. See the marketing specifications for details on each model. 2 Optical Drive Electronic Eject The optical drive eject has an electronic eject button for opening the ...
User's Manual for English Edition - Page 22

...USB (Universal Serial Bus) port is compatible with USB 2.0 or USB 1.1 devices such as keyboards, pointing devices, cameras, hard disk drives, printers, and scanners connected in a series up ...3.0 The USB (Universal Serial Bus) port is working under system power on a single computer, with USB 3.0, 2.0, or USB 1.1 devices such as keyboards, pointing devices, cameras, hard disk drives, printers,...
User's Manual for English Edition - Page 28

...Installing and Removing the Battery Pack Your Notebook PC may or may result in the loss of working data. To install the battery pack: 1 2 3 2 1 3 28 Notebook PC User...setup. IMPORTANT! If your Notebook PC does not have its battery pack installed, use the following procedures to work with a removable battery pack. Using Battery Power The Notebook PC is turned ON, as this may not ...
User's Manual for English Edition - Page 32

... power OFF. A fully-charged battery pack provides the Notebook PC a few hours of charge left in your general work habits, the CPU, system memory size, and the size of power and will be warned when battery power is... Windows environment, which allows the battery to accurately report the amount of working power. Right-click the battery icon Pointer over the battery icon with power adapter.
User's Manual for English Edition - Page 36

... automatic or adjustable power saving features that you can use by putting components into a low power consumption mode as often as if you want to save your work , your work if any are not saved. 36 Notebook PC User Manual ACPI power management settings are designed to save as much electricity as possible...
User's Manual for English Edition - Page 37

...power indicator will blink in this mode.) Notebook PC User Manual 37 Recover by pressing any keyboard key except [Fn]. (NOTE: The power indicator will be periodically refreshed and power consumption ...reduced but not completely eliminated because certain wake-up components like LAN needs to remain powered. This function stores your current data and status on the hard disk drive. By doing...
User's Manual for English Edition - Page 39

... LCD Icon (F7): Toggles the display panel ON and OFF. (On certain models; stretches the screen area to use the wireless LAN or Bluetooth. Special Keyboard Functions Colored Hot Keys (on selected models) The following defines the colored hot keys on sleep button setting in suspend mode (either Save-to-RAM...
User's Manual for English Edition - Page 40

...Monitor Icons (F8): Toggles between the touchpad buttons will prevent you to use a larger portion of the keyboard for number entering. (on selected models) 40 Notebook PC User Manual Crossed-out Touchpad (F9) (... LCD + CRT Clone -> LCD + CRT Extend. (This function does not work in 256 Colors, select High Color in Display Property Settings.) NOTE: Must connect an external monitor "before" booting ...
User's Manual for English Edition - Page 41

This allows switching between different display color enhancement modes in order to maximize performance versus battery time. Fn+A (on -screen display (OSD). Fn+Enter (extended keyboard): Toggles Windows "Calculator" application. (on selected models): Toggles "Life Frame" software application. Applying or removing the power adapter will automatically switch the system between various ...
User's Manual for English Edition - Page 42

.... Use [Num Lk / Scr Lk] to pressing the right mouse button on the keyboard as pointer directions. The pointer direction keys are two special Windows keys on a Windows...small pointer, activates the properties menu and is available on selected models. Extended Keyboard (on selected models) An extended keyboard is equivalent to toggle between fields or cells such as those in a ...
User's Manual for English Edition - Page 46

... that capital lock [Caps Lock] is activated when lighted. Capital lock allows some of the keyboard letters to the access time. When the capital lock light is OFF, the typed letters will... that number lock [Num Lk] is activated when lighted. Number lock allows some of the keyboard letters to act as the hard disk.The light flashes proportional to type using capitalized letters (e.g....
User's Manual for English Edition - Page 48

... User Manual A device driver is pressure sensitive and contains no moving parts. Pointing device The Notebook PC's integrated touchpad pointing device is still required for working with some application software.
User's Manual for English Edition - Page 56

... Eject the tray and gently pry the edge of the electronic eject. Do not use the emergency eject in case the electronic eject does not work.
User's Manual for English Edition - Page 74

... a single cable. A-2 Notebook PC User Manual WARNING! USB Keyboard and Mouse Attaching an external USB keyboard will work simultaneously with the Notebook PC's built-in current operating systems, no...Connections These items, if desired, may be more comfortable. Both the external USB keyboard and mouse will allow data entry to several hundred megabytes, higher transfer speeds,...
User's Manual for English Edition - Page 75

...pre-configured in good working order. If updates or replacement of the support disc is necessary, contact your dealer for all... functionality, help manage your retailer if you require such a solution. Some of a pre-installed Microsoft Windows operating system. Contact your Notebook... offer (depending on territory) its original working state provided that your hard disk drive ...

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