Get support for Asus X54C

Asus X54C Support Question

Asus X54C Support Question

Find answers below for this question about Asus X54C.
Need a Asus X54C manual? We have 1 online manual for this item!
Question posted by Abbiehobbs77 on May 15th, 2015

Black Screen With Cursor After Start Up

my Asus x54c has developed a black screen with moving cursor after windows start up splash! I have tried ctrl,alt +del and f8 at start up but no task managers etc come up it remains black, I have tried all safe modes but still happens!

Current Answers

Answer #1: Posted by waelsaidani1 on May 15th, 2015 7:50 AM
This answer was accepted by the poster of the original question.
waelsaidani1

Member since:
May 12th, 2013

Points: 19,501,797
1,110
points
The problem seems to be with the Hard Drive or the Operating System. Try the below mentioned steps and check if this fixes the problem:

1. Ensure there is no disc in the Optical Drive (CD/DVD drive).
2. Ensure there is no USB device or any other external device connected to the computer.
3. Restart the computer after removing any discs or external devices from the computer and check if the computer boots to windows.
4. If the above two steps don't fix the issue, check in the BIOS if the Hard Drive is detected.
5. If the Hard Drive is not detected load the BIOS Defaults and check if the Hard Drive is detected (owner's manual of the laptop might have the steps on how to load BIOS defaults).
6. If the Hard Drive is still not detected, reseat (remove and put it back) the Hard Drive and then check. (This step might require you to open the laptop chassis. If that is the case then take help of a local computer technician. If you want to do it yourself, ensure all the power sources including battery are removed and also all the external devices are removed. You can refer to the service manual of your laptop for steps on how to remove the Hard Drive).
7. If the Hard Drive is detected in BIOS, check the BOOT sequence. Check to make sure, Hard Drive is the first boot device.

Related Asus X54C Manual Pages

User Manual - Page 2

...Rear Side (on selected models 26 Front Side (on selected models 27 Chapter 3: Getting Started Power System...30 Using AC Power 30 Using Battery Power 32 Battery Care...33 Powering ON... Pack 37 Power Options 38 Power Management Modes 40 Sleep and Hibernate 40 Thermal Power Control 41 Special Keyboard Functions 42 Colored Hot Keys 42 Microsoft Windows Keys 44 Extended Keyboard (on selected...
User Manual - Page 6

...are major chapters of importance as being correct. Getting Started Gives you information on using the Notebook PC's components. 5. Notes for completing tasks. TIP: Tips for This Manual A few notes... PC and the pictures shown in the Notebook PC and how to complete certain tasks safely and effectively.These notes have different degrees of this manual. Vital information that must...
User Manual - Page 29

3 Chapter 3: Getting Started
User Manual - Page 34

...ON the Notebook PC The Notebook PC's power-ON message appears on the screen prompting you need to run through a series of software-controlled diagnostic tests .... IMPORTANT! WARNING! If you to boot from your Notebook PC before turning it will display a message on the screen when you turn ON the Notebook PC, it will reduce air circulation such as a permanent part of the Notebook PC...
User Manual - Page 35

... still given during bootup after running a software disk checking utility, you should take your data immediately and run Windows disk checking program. Notebook PC User Manual 35 To run Window's disk checking program: click Start > select Computer > right-click a hard disk drive icon > choose Properties > click the Tools tab > click Check Now > click...
User Manual - Page 36

... power adapter. But the actual figure varies depending on how you continue to ignore the low battery warnings, the Notebook PC eventually enters suspend mode (Windows default uses STR). Screen captures shown here are examples only and may not reflect what you see in the battery. STR is depleted. STR requires a small amount...
User Manual - Page 37

... battery pack must continued to be charged every three months to extend recovery capacity or else it for the first time. The battery starts charging when the charge remaining in the future. WARNING! Fully charge the battery pack before the Notebook PC is turned OFF and may fail to charge in the...
User Manual - Page 41

...safe upper limit. • The system shut down for controlling the Notebook PC's thermal state. Hibernate is greatly reduced but not completely eliminated because certain wake-up components like LAN needs to remain powered. Click the Start... in this mode.) Thermal Power Control There are three power control methods for critical cooling when temperature exceeds the maximum safe upper limit....
User Manual - Page 42

... using low resolution modes.) LCD/Monitor Icons (F8): Toggles between the Notebook PC's LCD display and an external monitor in this series: LCD Only -> CRT Only (External Monitor) -> LCD + CRT Clone -> LCD + CRT Extend. (This function does not work in 256 Colors, select High Color in power management setup). stretches the screen area to...
User Manual - Page 43

..., and blue independently. NOTE: Selected models have an indicator between various power saving modes. Fn+V: Toggles "Life Frame" software application. You can see the current mode through the on-screen display (OSD). Crossed-out Touchpad (F9): Toggles the built-in Windows OS) Fn+C: Toggles "Splendid Video Intelligent Technology" function ON and OFF. Crossed Speaker...
User Manual - Page 44

The other key, that looks like a Windows menu with the Windows Logo activates the Start menu located at the bottom left of the Windows desktop. The extended keyboard has a dedicated numeric keypad for navigation between using the extended keypad as numbers or as those in a spreadsheet or table. 44 ...
User Manual - Page 72

6. Click Close to finish the setting. 72 Notebook PC User Manual Enter the Bluetooth security code into your device and start pairing. 8. The paired relationship is successfully built. Select a Bluetooth-enabled device from the list and click Next. 7.
User Manual - Page 76

... Hard Drive BBS Priorities CD/DVD ROM Drive BBS Priorities Add New Boot Option Delete Boot Option : Select Screen : Select Item Enter: Select +/-: Change Opt. Press [Enter] and select a device as the Boot Option... [Disabled] [Disabled] Set the system boot order. System BIOS Settings The BIOS screens in this section are for reference only. Copyright (C) 2010 American Megatrends, Inc. ...
User Manual - Page 77

... boot or enter Setup. F1: General Help F2: Previous Values F9: Optimized Defaults F10: Save ESC: Exit I/O Interface Security Version 2.01.1204. On the Security screen, select Setup Administrator Password or User Password. 2. Leave the Confirm New Password field blank and press [Enter]. 5. Leave the Create New Password field blank and...
User Manual - Page 78

... Changes Discard Changes Restore Defaults Boot Override P0: ST9750420AS Silicon-Power PMAP P1: Optiarc DVD RW AD-7585H Launch EFI Shell from filesystem device : Select Screen : Select Item Enter: Select +/-: Change Opt. Copyright (C) 2010 American Megatrends, Inc. You must save changes to restore default settings, choose Restore Defaults. A-6 Notebook PC User...
User Manual - Page 82

CAUTION! Software Problem - Blue screen with white text A blue screen with Easy Flash in Windows or AFLASH in Windows Safe Mode. 3. If additional memory was installed after system ... the ASUS website. ASUS bundled software When I power ON the Notebook PC, there will be compatible with your problem. Reinstall the latest version "Power4 Gear" utility to solve your system.Try to ...
User Manual - Page 84

...01.1204. ASUS Tek. Copyright (C) 2010 American Megatrends, Inc. 4. Intel Virtualization Technology VT-d Legacy USB Support SATA Configuration [Enabled] [Enabled] [Enabled] : Select Screen : Select Item...65533;�a��i�n� Advanced Boot Security Save & Exit Start Easy Flash ASUS FancyStart POST Logo Type Play POST Sound Speaker Volume Internal Pointing Device [...
User Manual - Page 86

...into the optical drive and click Start to create the Recovery DVD. Prepare enough blank writable DVDs as instructed to start creating the Recovery DVD. 3. Recover Windows to complete the recovery process. ... the onscreen instructions to Microsoft, you may lose important data because of setting up Windows on your hard drive and creates two new partitions"C"(40%) and"D"(60%). 6. A-...
User Manual - Page 87

... will overwrite your important data before the system recovery. 5. Ensure to connect the power adapter to boot from the Recovery DVD. 3. Visit the ASUS website at www.asus.com for updated drivers and utilities. Follow the onscreen instructions to confirm the system recovery. Select OK to complete the recovery process. Insert the...
User Manual - Page 101

...Shield of Chemicals) regulatory framework, we publish the chemical substances in our products at ASUS REACH website at the building entrance. REACH Complying with electrical current ratings up to ... must use approved power cords greater than or equal to the earth at http://csr.asus.com/english/REACH.htm. Power Safety Requirement Products with the REACH (Registration, Evaluation, Authorization...

Similar Questions

Updates Failed Laptop Froze Im In Safe Mode Troubleshoot Help Please
x55a failed to install updates laptop attempted to uninstall the updates froze. Im in safe mode how ...
(Posted by Tyzhaun07 9 years ago)
Ask a New Question
Use the box below to post a new question about this Asus product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Asus Manuals

Find free Asus X54C manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

Asus Reviews

View thousands of Asus user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Asus customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Asus customer service rankings, employee comments and much more from our sister site.