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Asus K53E-DH51 Support Question

Asus K53E-DH51 Support Question

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Question posted by sinjen777 on September 2nd, 2012

Keyboard Locks Up Just The K,i,8, (,),keys

keyboard locks up just the k,i,8, (,),keys

Current Answers

Answer #1: Posted by cljeffrey on September 18th, 2012 4:38 PM
This answer was accepted by the poster of the original question.
cljeffrey

Member since:
July 17th, 2012

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If this happens all the time sounds like you will have to send the unit in for service to have the keyboard replaced. As a last resort you can try to do a factory reset which will wipe out everything on your computer putting it back to stock. Make sure before you do this to back up all your important things. Restart your computer and press F9.   If you have any questions or comments you can email me at [email protected] which I reside in the U.S

ASUS strives to meet and exceeds our customer expectations within our warranty policy.

Regards,

Jeffrey
ASUS Customer Loyalty

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