Question posted by kmoore75439 on March 21st, 2013
Rec'd Refurbished Phone Via Insurance Plan...phone Drops Calls Repeatedly
How do I get a new phone?
Current Answers
Answer #1: Posted by SoCalWoman on March 25th, 2013 11:15 PM
SoCalWoman
Member since:
December 16th, 2012 Points: 2,938,577
Member since:
December 16th, 2012 Points: 2,938,577
According to what is on their Website, Asurion warrants replacement units to be free of mechanical, electrical and/or system defects for 30 days from the shipment date of the phone. Therefore, please call Asurion Customer Care at 1-800-584-3666 within 30 days to report the defecective device.
This information can be found at
http://phoneclaim.com/sprint/faqs
This info is in reference to sprint. However, is still relevant for any and all devices Asurion provides.
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