Question posted by okflora on October 21st, 2013

Flight Change

I found out today that I have Shingles, which is contagious. I have a flight booked for thi Friday, 10/25/13 to Denver with a return flight to OKC on the 29th. Is there any way I can change my flight days or put them on hold until I am over this illness, which should be within 2 weeks?

Current Answers

Answer #1: Posted by BusterDoogen on October 21st, 2013 8:50 PM
This answer was accepted by the poster of the original question.
BusterDoogen

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I suggest you call CS to handle your special circumstance!

U.S. or Canada AAdvantage Customer Service 1-800-882-8880 (or your Elite Service Desk telephone number) Please say "AAdvantage Account" when prompted at the Main Menu. 9:00 a.m. - 5:30 p.m. (CT) Monday - Friday
1-817-963-7882 (Fax)

I hope this is helpful to you!

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Answer #2: Posted by latempe28 on October 21st, 2013 10:43 PM
latempe28

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June 28th, 2012

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Call American at 1-800-433-7300 and ask to speak with a representative. After a menu of options you can say representative and it should direct you to a live person, although it may ask you a series of questions before connecting you with someone.

Explain your situation and they will give you information on what you need to do. Be prepared to provide documentation from a doctor if necessary.

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