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Acer W510 Support Question

Acer W510 Support Question

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Question posted by petergmayn on December 17th, 2013

How Do I Get A Replacement Docking/charging Connector For My Acer W510 Tablet?

Water got into the docking connector while the tablet was charging and shorted some of the pins on the connector in the tablet. Keyboard is ok and tablet works ok on its own but cannot recharge as neither charger or keyboard will connect. You can see the plastic blade in the connector has melted at one end and the metal connectors distorted. Have opened up and connector is on a ribbon connecting to the motherboard. So I need a new ribbon and connector I think but cannot find one anywhere or even the part number. Supplier cannot fix either.

Current Answers

Answer #1: Posted by TexasDeviL on December 17th, 2013 10:46 AM
This answer was accepted by the poster of the original question.
TexasDeviL

Member since:
December 27th, 2012

Points: 960,825
1,110
points
This page has everything you need to talk to an acer technician, order parts or information and forms needed to submit your tablet for repair.

http://us.acer.com/ac/en/US/content/service


If you agree that the answer I provided is correct please remember to "accept" and/or mark it as "helpful" so I know I'm doing a good job. Thank you, I would really appreciate it.

[automotive mechanic and phone modding enthusiast]
Answer #2: Posted by TexasDeviL on December 17th, 2013 10:46 AM
TexasDeviL

Member since:
December 27th, 2012

Points: 960,825
110
points
This page has everything you need to talk to an acer technician, order parts or information and forms needed to submit your tablet for repair.

http://us.acer.com/ac/en/US/content/service

 

-edit- i apologize for the duplicate post. I really have no idea how come theres no delete button..

(only cowards proofread before posting. :P )


If you agree that the answer I provided is correct please remember to "accept" and/or mark it as "helpful" so I know I'm doing a good job. Thank you, I would really appreciate it.

[automotive mechanic and phone modding enthusiast]

Related Acer W510 Manual Pages

User Manual - Page 4

ICONIA W510 / W511 User's Manual Model: W510 First issue: 6 November 2012 2 - © 2012. All Rights Reserved.
User Manual - Page 5

...34 Wireless networks 34 Cleaning and servicing 17 Acer clear.fi 36 Your Acer tablet PC tour 18 Navigating media and photos 36 Tablet PC 18 Top view 18 Bottom view 19 ... 43 Connect the tablet to the keyboard dock.......... 25 Secure the tablet to the keyboard Charging the battery 43 Optimizing battery life 45 dock 25 Checking the battery level 45 Keyboard dock 26 Battery-low ...
User Manual - Page 10

... Refer all servicing to dangerous voltage points or other controls may cause the battery to rain or water. - The power cord or plug is damaged, cut or frayed. - Do not use it...that are covered by the operating instructions, since improper adjustment of the battery, charging will often require extensive work by a qualified technician to restore the product to normal condition. The product...
User Manual - Page 11

The capacity and lifetime of used normally, and it will be charged and discharged hundreds of times, but are positioned at least 1.5 centimeters (5/8 inch) away from children. A device with the approved chargers designated for battery shipping documents. - Batteries may explode if not handled properly. Keep them in its use any area, and always...
User Manual - Page 14

...a footrest, or raising your company's health and safety department. Long work periods, bad posture, poor work habits, stress, inadequate working in one fixed posture. - Numbness, or a burning or tingling ...- Refrain from Electrical and Electronics Equipment (WEEE) regulations, visit www.acer-group.com/public/ Sustainability/sustainability01.htm TIPS AND INFORMATION FOR COMFORTABLE USE...
User Manual - Page 17

.... For more on how your computer can help you to the User's Manual. It is available from Desktop; The Quick Guide introduces you use your Acer notebook, we have designed a set of your new computer. double-click the Help icon and click User's Manual in the menu that opens. Your guides...
User Manual - Page 20

... as illustrated in Sleep mode. Tablet PC Your tablet computer has two components: the tablet and an optional keyboard dock. Top view 1 23 No. Your Acer tablet PC tour Item Description 1 Headset/speaker jack Connects to audio devices (e.g., speakers, headphones) or a headset with the touchscreen. YOUR ACER TABLET PC TOUR After setting up your new Acer computer. Battery LED Indicates...
User Manual - Page 21

... may be fixed when apps designed for keyboard dock Fastens to the keyboard dock. 2 Dock connector / DC-in Connects to an AC adapter or the keyboard dock. Bottom view 1 2 No. LED Indicators LED color State Blue Steady Amber Steady Description The computer is charging and plugged in landscape orientation. Your Acer tablet PC tour - 19 Item Description 1 Slot for a specific...
User Manual - Page 22

Your Acer tablet PC tour Press once to open the Start menu. 20 - Item 1 Integrated webcam 2 Windows key 2 Description Web camera for video communication. Front view 1 No.
User Manual - Page 23

Your Acer tablet PC tour - 21 Back view 4 12 3 No. Item Description 1 Flash LED flash for camera. 2 Camera indicator light Lights up when camera is active. 3 Camera 8-megapixel camera for taking high-resolution images. 4 NFC (optional) NFC contact area. Not available on all models.
User Manual - Page 24

... decrease volume. A Micro USB to USB adapter is recommended to USB devices. Left/right views 2 3 4 5 6 1 No. Item 1 Speakers 2 Volume key 3 Micro HDMI port 4 Micro USB connector 22 - Your Acer tablet PC tour Description Delivers stereo audio output.
User Manual - Page 25

... the card slot. Note: Ensure that the SIM card is turned off your computer is inserted all the way into place. 3. Caution: Turn off . 2. Your Acer tablet PC tour - 23 Item Description 5 MicroSD card slot Insert a microSD card into this slot. 6 SIM card slot* Insert a SIM card into this slot. * - To take full...
User Manual - Page 26

Select Connect, then Next. Your Acer tablet PC tour SIM card lock Your computer may come with a SIM card lock, i.e., you will be able to use the SIM card provided by your computer ...
User Manual - Page 27

... to the keyboard dock Place the tablet on the keyboard dock. Note: Push the release latch to the left and lift the tablet to the keyboard dock The keyboard dock is optional. Connect the tablet to remove it clicks into place. Your Acer tablet PC tour - 25 Align the tablet with the dock connector and two pins on the dock, ensuring it from the keyboard dock. Press the tablet down until...
User Manual - Page 28

Connects to the dock. Keyboard dock The following set of images show you the optional keyboard dock. Item 1 Pin for keyboard dock 2 Dock connector Description Secures the tablet to the dock connector on the tablet. 26 - Your Acer tablet PC tour Front view 1 2 No.
User Manual - Page 29

Your Acer tablet PC tour - 27 Top view 1 2 3 No. The computer is charging and plugged in all models of the keyboard dock. Note: The additional internal battery is fully charged and plugged in. Item Description 1 Battery and power indicators Indicates the tablet's power status. 2 Keyboard For entering data into your tablet. 3 Touchpad Touch-sensitive pointing device. LED ...
User Manual - Page 30

Left view No. Item Description 1 USB 2.0 port Connect to an AC adapter. Your Acer tablet PC tour Right view 1 No. Item 1 DC-in 1 Description Connects to USB devices. 28 -
User Manual - Page 31

Your Acer tablet PC tour - 29 Item 1 Release latch Description Secures the tablet to the keyboard dock until opened. Bottom view 1 No.
User Manual - Page 32

... is needed to connect to USB devices that is only included with USB 2.0 devices. The Micro USB port provides a compact port that use a full-sized connector.
User Manual - Page 41

The screen orientation lock status will be locked at other times, including: • When the tablet is attached to a dock or cradle. • With an HDMI cable is plugged in. • When programs designed for a specific orientation are running. You can lock the screen orientation ...

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