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Acer Aspire X3990 Support Question

Acer Aspire X3990 Support Question

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Question posted by Anonymous-145981 on November 8th, 2014

Blank Black Screen When Power Is On

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Answer #1: Posted by TheWiz on November 8th, 2014 8:50 AM
This answer was accepted by the poster of the original question.
TheWiz

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This could be a number of things but I can tell you for sure that it's a hardware issue. The possibilities include the RAM, video card, CPU, motherboard, etc... The only way to know for sure is to replace each componenent one at a time. If you don't have any experience repairing computers then it would be best to bring it to a local repair shop.

Related Acer Aspire X3990 Manual Pages

Acer Aspire X3990 Desktop Service Guide - Page 1

Acer Aspire X3990 Service Guide PRINTED IN TAIWAN
Acer Aspire X3990 Desktop Service Guide - Page 5

... hardware or software problems. Reminds you to any physical risk or system damage that appear on screen. v NOTE Gives additional information related to the accomplishment of procedures. Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that might result from doing or not doing specific actions. WARNING...
Acer Aspire X3990 Desktop Service Guide - Page 7

... Hard Disk Drive 37 Removing the Optical Drive 38 Removing the Memory Modules 39 Removing the Power Supply 40 Removing the Mainboard 42 Removing the Front I/O&USB and Card Reader Boards 45 Assembly...Panel 53 Romoving the Front Bezel 54 Removing the Cage of ODD and HDD 55 Install the Power Supply 56 Install the I/O Shielding 57 Install the Main Board 58 Connect the Cable 59 ...
Acer Aspire X3990 Desktop Service Guide - Page 8

... 69 System Check Procedures 70 Power System Check 70 System External Inspection 70 System Internal Inspection 70 Beep Codes 71 Checkpoints 72 BIOS Recovery 75 Jumper and Connector Information 76 M/B Placement 76 Jumper Setting 78 Setting Jumper 78 FRU (Field Replaceable Unit) List 85 Aspire X3990 Exploded Diagram 86 Aspire X3990 FRU List 88 viii
Acer Aspire X3990 Desktop Service Guide - Page 11

...; 1 * Qual USB2.0 connector (4 ports) • 1 * 3 ports Audio jack On-board connectors • 1 * ILM for LGA 1155 CPU. • 1 * 24-pin ATX PWR connector. • 1 * H2X4 Power Supply Connector. • 2* DDR3 DIMM Socket. • 2 * SATA 2.0. • 4 * USB2.0 H5X2 Header (support 8 ports). • 1 * Front Audio Pannel H5X2 header. • 1 * Front Panel IO H7X2...
Acer Aspire X3990 Desktop Service Guide - Page 13

.../Speaker-out/line-out jack 5 CF I/II (CompactFlash Type I/II) slot 6 XD(XD-Picture)/SD(Secure Digital)/PRO slot 7 Optical drive eject button 8 Optical drive 9 Power button Chapter 1 5
Acer Aspire X3990 Desktop Service Guide - Page 14

Component 1 Line-in jack 2 RJ45 LAN connector 3 D-sub port 4 PS2 mouse port 5 Power connector 6 PS2 keyboard port 7 HDMI port 8 USB 2.0 ports 9 Line-out jack 10 Microphone jack 11 Expansion slot(graphics card and TV-TUner card) 6 Chapter 1 Rear Panel No.
Acer Aspire X3990 Desktop Service Guide - Page 17

...) control for external amplifier • "Support 1.5V~3.3V scalable I/O for HD Audio link • "Supports anti-pop mode when analog power AVDD is on and digital power is off • "48-pin LQFP 'Green' package • "Pin-to-pin compatible with ALC88x series, ALC660 series, and ALC26x series audio codecs 192 KHz...
Acer Aspire X3990 Desktop Service Guide - Page 18

... S1 S3 S4 Power Button V V V USB Keyboard/Mouse V V N/A PME Disabled Disabled Disabled RCT Disabled Disabled Disabled WOR Disabled Disabled Disabled • Devices wake up from S3 should be less ...
Acer Aspire X3990 Desktop Service Guide - Page 19

...keyboard &mouse for Windows. • Resume recovery time 3-5sec Global Standby Mode • Global power management timer(2-120minutes,time step=10minute). • Hard disk drive goes into Standby mode(for ATA...for APM mode. • Resume recovery time :7-10sec Suspend Mode • Independent power management timer(2-120minutes,time step=10minute)or pushing extern switch button. • CPU goes...
Acer Aspire X3990 Desktop Service Guide - Page 20

...• When redefining the communication ports to prevent any conflicts • When modifying the power management configuration • When changing the password or making other changes to the security setup ...NOTE: If you repeatedly receive Run Setup messages, the battery may not be retained when power is a hardware configuration program built into the system ROM, called CMOS RAM. Before ...
Acer Aspire X3990 Desktop Service Guide - Page 21

... the left and right arrow keys to the first page of the primary menu screens, the Exit menu displays. • On a submenu screen, the previous screen displays. • When you will be displayed showing the Setup's menu bar. Display a submenu screen. Press to restart the server. If you fail to press Delete before POST...
Acer Aspire X3990 Desktop Service Guide - Page 24

... or disables BIOS to All DIMM/ PCI/PCIE Spread Spectrum Bootup Num-lock Description Displays the status of auto detection of the AHCI device. Selects power on state for Num Lock. Option Enabled Disabled Enabled Disabled On Off Enabled Disabled Chapter 2 16 Miscellaneous Parameter AHCI Port1/2 Clock to display error beeps...
Acer Aspire X3990 Desktop Service Guide - Page 28

... RTC Alarm Function This system can be turned off Mode Enables or Disables to wake up action if inserting the PCIE card. Select the Deep power off with a software commend. Enable/disable onboard lan wake up the system from S1/ S3 state. Enables or disables to wake up function. Option S3...
Acer Aspire X3990 Desktop Service Guide - Page 30

... Hard Disk Drive Priority submenu and specify the boot device priority sequence from available removable drives. When enabled, the BIOS splash screen displays during the POST. When disabled, the diagnostic screen displays during startup. All,but keyboard No Errors All Errors Chapter 2 22 Boot Options 1st/2nd/3rd/4th/5th Boot Device...
Acer Aspire X3990 Desktop Service Guide - Page 80

... on system configuration.Checkpoints may occur during the bootblock initialization portion of the screen during the preboot process. The following table describes the type of checkpoints that...frequency and other components before memory detection. Early super I/O initialization is disabled. Save power-on a LED display. Disable CACHE before system memory is enabled at this point if...
Acer Aspire X3990 Desktop Service Guide - Page 85

... SPDIF out header 6 GPIO2 General Purpose I/O 16 Signal 2 F_AUDIO Front panel audio header 7 ATX_POWER Standard 24-pin ATX 17 PCIE 16X PCI Express x16 slot power connector 8 F_USB3 Front panel USB 18 header (card reader) PCIE1X_1 PCI Express x1 slot 9 F_USB2 Front panel USB headers 19 ATX_12V Auxiliary 4-pin...
Acer Aspire X3990 Desktop Service Guide - Page 93

... this printed Service Guide. Chapter 6 FRU (Field Replaceable Unit) List This chapter offers the FRU (Field Replaceable Unit) list in the FRU list of the Aspire X3990 desktop computer. You MUST use the local FRU list provided by your regional web or channel. chapter 6 85
Acer Aspire X3990 Desktop Service Guide - Page 94

Aspire X3990 Exploded Diagram NOTE: This section will be updated when more information becomes available. 86 Chapter 6
Acer Aspire X3990 Desktop Service Guide - Page 96

Aspire X3990 FRU List Category MB Kit Description Part Number Exploded Diagram Item MB Kit AX1930 Intel H61 Intel 82579V GbE Proprietary W/O 1394 LF DDRIII 2 DIMM W/ EUP MB.SGA07.002 3 Chassis Bezel CPU 88 Hon Hai Chassis xSFF HX097G w/ front HS.13100.214 N/A USB4+1port for Aspire AX360 Bezel supports I/O shielding Hon Hai Chassis...

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