Acer Aspire X3810 Support Question
Acer Aspire X3810 Support Question
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Question posted by corcushing on November 4th, 2011
Retrieve Forgotten Supervisor Bios Password On Acer Aspire X3810
I forgot my administrator password to my Acer Aspire X3810. How can I recover it?
Current Answers
Answer #1: Posted by pchelper on November 4th, 2011 4:19 AM
pchelper
Member since:
October 20th, 2011 Points: 206,890
Member since:
October 20th, 2011 Points: 206,890
Removing the CMOS battery might help, but I've seen BIOS that have their own internal battery. On the motherboard, their should be a jumper pin that can clear the BIOS. Power down the laptop, open it up and look for this jumper. Move it to the CLR pins and power on the laptop, wait about 5 seconds, power down again and move the jumper back, then boot up the PC again, the BIOS should be cleared (including any password).
or
You will have to call ACER, prove that you own the machine, and ask them for a master code
Related Acer Aspire X3810 Manual Pages
Aspire X3810 - X5810 Service Guide - Page 1
for more information,
please refer to http://csd.acer.com.tw
PRINTED IN TAIWAN Acer Aspire X3810/X5810
Service Guide
Service guide files and updates are available on the ACER/CSD web;
Aspire X3810 - X5810 Service Guide - Page 3
... reserved. iii
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Copyright
Copyright © 2009 by any form or by...
Aspire X3810 - X5810 Service Guide - Page 4
... combinations thereof, are trademarks and/or registered trademarks of Intel Corporation. Other brand and product names are trademarks of their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of merchantability or fitness for any defect in this guide is ". iv Any...
Aspire X3810 - X5810 Service Guide - Page 6
... be noted in the printed Service Guide. You MUST use the list provided by your regional Acer office to -date information available on card, modem, or extra memory capability). FRU Information
Please... to the BASIC CONFIGURATION decided for repair and service of a machine (e.g. add-on your Acer office may have decided to those given in this printed Service Guide. In such cases, please...
Aspire X3810 - X5810 Service Guide - Page 7
...Entering CMOS setup
10
Navigating Through the Setup Utility
10
Setup Utility Menus
11
BIOS Recovery
29
System Disassembly
31
Disassembly Requirements
31
Pre-disassembly Procedure
32
Main ...
System External Inspection
54
System Internal Inspection
54
Checkpoints
55
Viewing BIOS checkpoints
55
Bootblock Initialization Code Checkpoints
55
Bootblock Recovery Code Checkpoints
...
Aspire X3810 - X5810 Service Guide - Page 10
... (32/64-bit) Genuine Windows Vista Home Premium (32/64-bit)
Applications Acer Empowering Technology (Acer eRecovery Management) Acer Arcade Live McAfee Internet Security Suite 2008 Trial version NTI MediaMaker
System BIOS
SPI Flash ROM 16 MB
Power supply
220-watts (115/230 Vac) power supply...
Aspire X3810 - X5810 Service Guide - Page 12
Front Panel
X3810
No. Icon
Component
1
HDD activity indicator
2
Optical drive bay door
3
Drive bay door eject button
Press to open drive bay door and access the optical ...
Aspire X3810 - X5810 Service Guide - Page 17
... prevent any conflicts When modifying the power management configuration When changing the password or making other changes to the security setup When a configuration error is no need...9 This memory area is not part of the system RAM which allows configuration data to as "BIOS", "Setup", or "Setup utility" in this case, the system
cannot retain configuration values in ...
Aspire X3810 - X5810 Service Guide - Page 19
... Advanced Chipset Features Integrated Peripherals Power Management Setup PC Health Status Frequency/Voltage Control BIOS Security Features Load Default Settings Save & Exit Setup Exit Without Saving
In the descriptive table following each of the menu screenshots, settings ...
Aspire X3810 - X5810 Service Guide - Page 20
... and are not user-configurable. Serial number of this system. Date when the BIOS setup utility was released Asset tag number of the system.
Name of the manufacturer...Processor Type Processor Speed System Memory System Manufacturer Product Name System Serial Number System BIOS Version BIOS Release Date Asset Tag Number
Description Type of the system. Product name of CPU installed on the...
Aspire X3810 - X5810 Service Guide - Page 22
... device priority sequence from available CD/DVD drives.
Disabled
When enabled, the BIOS splash screen displays during USB device enumeration.
Hard Disk CD^DVD Removable Device LAN... by shortening Enabled
or skipping certain standard booting process. On
Off
Enables or disables BIOS to access the Network Device Priority submenu and specify the boot sequence from the available...
Aspire X3810 - X5810 Service Guide - Page 32
BIOS Security Features
Parameter Supervisor Password User Password Change Supervisor Password
Change User Password
Description Indicates the status of the user password. Indicates the status of the supervisor password. Press Enter to select a password parameter (Change Supervisor Password or Change
User Password) menu then press Enter. A password box will appear. 2. Use the up /down ...
Aspire X3810 - X5810 Service Guide - Page 33
Chapter 2
25 Press Enter twice without entering anything in the password fields.
Enter the current password then press Enter. 3. Use the up/down arrow keys to select password parameter (Change Supervisor Password or Change
User Password) menu then press Enter. 2. Removing a system password 1.
Aspire X3810 - X5810 Service Guide - Page 62
...appropriate
connectors. 9. Power on the front panel, which can try viewing the POST messages and BIOS event
logs during the system startup.
54
Chapter 4 Inspect the LED indicators on the system....Disassembly"
on page 31. 7. Turn off the system and all cable connectors inside the system are Acer-qualified and supported. 10. Replace the system covers. 11. If the system will power on, ...
Aspire X3810 - X5810 Service Guide - Page 65
... both the 8259 compatible PICs in the system that checkpoints may occur during the BIOS preboot process. Enable IRQ-0 in the Kernel Variable "wCMOSFlags." Early POST initialization ... of checkpoints that may differ between different platforms based on default values and clear passwords. Initialize BIOS, POST, Runtime data area. Verify CMOS checksum manually by reading storage area.
...
Aspire X3810 - X5810 Service Guide - Page 66
.... Initializes IPL devices controlled by BIOS and option ROMs. Generate and write contents of ESCD in memory test. Check boot password if installed. Program the peripheral parameters...successfully installed in CPU, ... Initialize runtime language module. Allocates memory for different BIOS modules. Disables the system configuration display if needed . Mid POST initialization of ...
Aspire X3810 - X5810 Service Guide - Page 74
... continue the BIOS POST. The POST will load and use default CMOS settings. System Halted
The system has been halted. A reset or power cycle is locked. Password check failed
The password entered does not match the password set in the AMIBIOS8 Error code = 004Bh ROM. This condition may occur for both Supervisor and User password verification...
Aspire X3810 - X5810 Service Guide - Page 76
... the desktop computer. If you are a distributor, dealer, ASP or TPM, please refer your technical queries. Acer's Website offers you convenient and valuable support resources whenever you have included an Acrobat File to us.
68
Chapter 4 The following are always looking for all models User's manuals Training materials BIOS updates...
Aspire X3810 - X5810 Service Guide - Page 81
...
This chapter offers the FRU (Field Replaceable Unit) list in the FRU list of the X3810/X5810 desktop computer. For whatever reasons a part number is changed, it .
This document ...on the printed Service Guide. Refer to this printed Service Guide. For Acer authorized service providers, your regional Acer office on how to order FRU parts for RMA (Return Merchandise Authorization). ...
Aspire X3810 - X5810 Service Guide - Page 84
X3810 FRU List
Category ACCESSORY REMOTE CONTROLLER
RECEIVER BOARDS
Part Name
Acer Part Number
REMOTE CONTROLER SMK VISTA MCE ICONIZED RC WITH 2 BATTERIES FOR EMEA
REMOTE CONTROLER SMK VISTA MCE ICONIZED RC WITH 2 BATTERIES FOR US
REMOTE ...
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