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Acer Aspire V5-571 Support Question

Acer Aspire V5-571 Support Question

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Question posted by tazdevil71 on December 25th, 2012

Expanding Memory

i , I bought an Acer Aspire V5 with 16gb ram. I did the intial first boot, but after that, it would take about 12mins to start up. I tried booting it in SAFE MODE, but it stlled at "classpnp.sys" I heard that it may be a hardware problem, so I removed one of the 8gb memory cards and VOILA, it worked! So I refit it again (thinking it wasn't put in right) and it stuffed up again. I removed it and swapped it with the other card (thinking it may be a faulty one), but it worked perfectly! I put in a 4gb card, but again, it played up. So would I be safe to say that my laptop can only have a maximum of 8gb RAM? any help would be much appreciated. Thanks.   Andrew

Current Answers

Answer #1: Posted by whega on December 26th, 2012 12:39 PM
This answer was accepted by the poster of the original question.
whega

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I am not sure exactly which V5 model you have, but after  reading the specs for some of the V5 models, 8GB is the max ram.

Answer #2: Posted by godofsalt on February 19th, 2013 9:20 AM
godofsalt

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January 30th, 2013

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YES, that is correct, period! they do not make a V5 that can support more than 8GB memory. on a side note, i do believe the max that they sell (other than special order models) is 6GB of Ram.

Related Acer Aspire V5-571 Manual Pages

Acer Aspire V5-531 Notebook Service Guide - Page 2

...expressed or implied, with respect to change without notice. There are available on the ACER/CSD website. HDMI, the HDMI logo, and High Definition Multimedia Interface are trademarks.... All rights reserved. ii For more information, go to http://csd.acer.com.tw.The information in this Aspire MS2361 Service Guide. Disclaimer The information in this publication may be reproduced,...
Acer Aspire V5-531 Notebook Service Guide - Page 4

... order FRU parts for repair and service of a machine (such as add-on cards, modems, or extra memory capabilities). When ordering FRU parts: Check the most up-to-date information available on your regional Acer office to the basic configuration for whatever reason, a part number change is made, it supports, read the...
Acer Aspire V5-531 Notebook Service Guide - Page 5

Hardware Specifications and Configurations 5 Features 1-5 Operating System 1-5 Platform 1-5 System Memory 1-5 Display 1-5 Graphics 1-5 Storage Subsystem 1-6 Audio Subsystem 1-6 Communication 1-7 Privacy Control 1-7 Power Adapter and ... Utility 2-3 Navigating the BIOS Utility 2-3 BIOS Menus 2-4 Main 2-6 Security 2-8 Boot 2-11 Exit 2-12 DOS Flash Utility 2-14 WinFlash Utility 2-14 v
Acer Aspire V5-531 Notebook Service Guide - Page 10

Features 1-5 Operating System 1-5 Platform 1-5 System Memory 1-5 Display 1-5 Graphics 1-5 Storage Subsystem 1-6 Audio Subsystem 1-6 Communication 1-7 ...Block Diagram 1-22 Specification Tables 1-23 Computer Specifications 1-23 Processor 1-24 Processor Specifications 1-25 System Memory 1-25 Graphics Controller 1-26 VRAM (Discrete models only 1-26 System BIOS 1-27 Keyboard 1-27 Hard...
Acer Aspire V5-531 Notebook Service Guide - Page 13

...® Core™ Mobile Processor Family (Sandy Bridge) Chipset: Mobile Intel® HM70/HM77 Express Chipset System Memory 0 Two DDR3 1333 MHz DIMM slots 8 GB maximum memory capacity (using two 4 GB modules) Supports dual channel Display 0 15.6-inch High Definition WXGA LED...
Acer Aspire V5-531 Notebook Service Guide - Page 23

0 Base View 0 Figure 1-5. Base View Table 1-5. Hardware Specifications and Configurations 1-15 Releases the battery for removal. 3 DIMM compartment Houses the computer's memory modules. 4 Speaker Outputs sounds. Base View No. 1 2 Icon Item Battery pack Battery release latch Description Provides power to the computer when the power cord is unplugged.
Acer Aspire V5-531 Notebook Service Guide - Page 33

... at 85 °C SPL Spec (dBA) 28 31 34 37 40 System Memory Item Specification Memory controller Integrated in the Intel® Core™ Mobile Processor Memory size 1-, 2-, or 4 GB Number of DIMM socket 2 Maximum memory size per socket 4 GB Maximum system memory size 8 GB DIMM type DDR3 SDRAM DIMM speed 1333 MHz DIMM voltage...
Acer Aspire V5-531 Notebook Service Guide - Page 34

... H5TQ2G63DFR-11C LF+HF  512 MB 900 MHz DDR3  1 GB 900 MHz DDR3  2 GB 900 MHz DDR3 1-26 Hardware Specifications and Configurations Memory Combinations Slot 1 (MB) 1024 1024 1024 2048 2048 2048 4096 4096 4096 Slot 2 (MB) 1024 2048 4096 1024 2048 4096 1024 2048 4096 Total...
Acer Aspire V5-531 Notebook Service Guide - Page 37

Super-Multi Drive Item Vendor and models Interface Transfer rates DVD-RAM DVD-R DVD-R DL DVD-RW DVD+R DVD+R DL DVD+RW DVD-ROM Single Layer DVD-ROM Dual Layer CD-R CD-RW CD-ROM Buffer memory Loading mechanism Release mechanism Power requirement Specification HLDS Super-Multi DRIVE 9.0mm Tray 8X GU61N LF...
Acer Aspire V5-531 Notebook Service Guide - Page 43

...to be worked on without damaging the hardware or endangering service personnel. It is not safe to disassemble the machine in this state. Except for the real-time clock, power ...small amount of power. System DMA Specification Legacy Mode DMA0 DMA1 DMA2 DMA3 DMA4 DMA5 DMA6 DMA7 Power Management Free Free Free Free Direct memory access controller Free Free Free Hardware Specifications and ...
Acer Aspire V5-531 Notebook Service Guide - Page 55

... 1000-100F FFFF-FFFF 0400-0453 0458-047F 0500-057F 0068-006F 00F0-00F0 EFA0-EFBF 0062-00062 0066-0066 System Function (shipping configuration) Direct memory access controller Standard PS/2 Keyboard Standard PS/2 Keyboard PCI bus System CMOS/real time clock Motherboard resources Motherboard resources Motherboard resources Motherboard resources Motherboard resources...
Acer Aspire V5-531 Notebook Service Guide - Page 64

...-hour format System Date System date Total Memory Video Memory Quiet Boot Network Boot Total system memory available System memory allocated for graphics processing Show the original equipment manufacturer (OEM) screen during system boot instead of the typical POST screen Option to boot system from LAN F12 Boot Menu Option to enter the Boot menu during POST D2D Recovery Option...
Acer Aspire V5-531 Notebook Service Guide - Page 71

...has auto execution function. Rename the BIOS file as "XXXXXXX.FD". 2. NOTE: NOTE: Do not install memory related drivers (XMS, EMS, DPMI) when Flash is used . If battery pack does not contain power... power supply when running Flash utility. Use the Flash utility to finish loading BIOS Flash, do not boot system. Turn off the computer. 4. Press and hold the Fn + Esc keys (this is the...
Acer Aspire V5-531 Notebook Service Guide - Page 76

...Connect the USB HDD and reboot the computer. 6. Execute the < MAC.BAT> file. 8. BIOS Boot 5. Reboot when the process has completed. 2-18 System Utilities LAN EEPROM Utility 0 LAN EEPROM Utility enables...prompt, navigate to change the MAC address. Reboot the computer and press F2 during the boot sequence to use the LAN EEPROM Utility: 1. Press Enter. 10. Perform the following steps...
Acer Aspire V5-531 Notebook Service Guide - Page 164

...in the same locations on pages 3-38 and 3-42 respectively. Remove any memory cards and CD/DVD discs. 9. Start the computer. Boot the computer. The same goes for 10 seconds. 4. Readjust if necessary.... display and the external display by removing the power cable and the battery pack. Reinstall the memory modules. 11. Refer to the previous version if updated. 5. NOTE: NOTE: Make sure...
Acer Aspire V5-531 Notebook Service Guide - Page 165

... the Online Support Information on -screen prompts. 9. If the issue is still not resolved, refer to the Online Support Information on page 8-3 8. Run the Windows Memory Diagnostic from the operating system DVD and follow the on page 8-3 LCD Failure 0 If the LCD fails, perform the following, one at a time.
Acer Aspire V5-531 Notebook Service Guide - Page 177

...: 1. CPU BIOS Update Code Mismatch 2. In this situation BIOS shuts the system down . In this situation BIOS will be shown before "Equipment Configuration Error") 010 Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh) 070 Real Time Clock Error 071 CMOS Battery Bad 072 CMOS Checksum Error 110 System is critically high...
Acer Aspire V5-531 Notebook Service Guide - Page 178

...POST Routine Description 02h Verify Real Mode 03h Disable Non-Maskable Interrupt (NMI...warm boot 13h Initialize PCI Bus Mastering devices 14h Initialize keyboard controller 16h 1-2-2-3 BIOS ROM checksum 17h Initialize cache before memory ...Initialize POST Memory Manager 2Ah Clear 215 KB base RAM 2Ch 1-3-4-1 RAM failure on address line xxxx 2Eh 1-3-4-3 RAM failure on data bits ...
Acer Aspire V5-531 Notebook Service Guide - Page 200

Aspire MS2361 Exploded Diagrams 6-4 Main Assembly 6-4 LCD Assembly 6-6 FRU List 6-7 6-2
Acer Aspire V5-531 Notebook Service Guide - Page 201

...should follow the local government ordinance or regulations on how to return it. For ACER AUTHORIZED SERVICE PROVIDERS, the Acer office may have a DIFFERENT part number code from those given in global configurations... ordering for parts to order FRU parts for the Aspire MS2361. Users MUST use the local FRU list provided by the regional Acer office on how to dispose it properly, or follow...

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