Acer Aspire V5-531 Support Question
Acer Aspire V5-531 Support Question
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Question posted by srin3ctr on May 29th, 2014
Acer Aspire V5 Won't Power On
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Current Answers
Answer #1: Posted by freginold on June 13th, 2014 1:44 PM
freginold
Member since:
December 20th, 2011 Points: 23,253,895
Member since:
December 20th, 2011 Points: 23,253,895
Usually when a laptop won't power on, it's because of one of four things: the battery, the battery charger/AC adapter, the power board/battery charging board (if the laptop has one), or the motherboard.
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
Related Acer Aspire V5-531 Manual Pages
Acer Aspire V5-531 Notebook Service Guide - Page 2
... is subject to change without notice.
ii
There are trademarks or registered trademarks of Acer Incorporated. Copyright
© 2012 by any particular purpose. No part of all necessary...as is subject to change without notice.
All rights reserved.
Disclaimer
The information in this Aspire MS2361 Service Guide. Revision History
Refer to the table below for any means, electronic, ...
Acer Aspire V5-531 Notebook Service Guide - Page 4
... than those given in the FRU list in this service guide. You must use the list provided by your regional Web or channel.
Acer-authorized Service Providers: Your Acer office may have decided to extend the functionality of customer machines. This service guide provides you with all technical information relating to order...
Acer Aspire V5-531 Notebook Service Guide - Page 5
Hardware Specifications and Configurations 5
Features 1-5 Operating System 1-5 Platform 1-5 System Memory 1-5 Display 1-5 Graphics 1-5 Storage Subsystem 1-6 Audio Subsystem 1-6 Communication 1-7 Privacy Control 1-7 Power Adapter and Battery 1-7 Keyboard and Pointing Device 1-7 I/O Ports 1-8 Software and Tools 1-8 Warranty 1-10 Dimensions and Weight 1-10 Environment 1-10
Notebook ...
Acer Aspire V5-531 Notebook Service Guide - Page 6
... 3-14
Main Unit Disassembly Process 3-17 Main Unit Disassembly Flowchart 3-17 Removing the Palmrest Module/Upper Case 3-18 Removing the Touchpad Board 3-21 Removing the Power Button Board 3-23 Removing the SATA Board 3-25 Removing the HDD Module 3-26 Removing the WLAN Module 3-27 Removing the Mainboard 3-29 Removing the Thermal...
Acer Aspire V5-531 Notebook Service Guide - Page 7
...64 Reinstalling the HDD Module 3-66 Reinstalling the SATA Board 3-67 Reinstalling the Power Button Board 3-68 Reinstalling the Touchpad Board 3-70 Reinstalling the Palmrest Module/...DIMM Cover 3-80 Reinstalling the Battery Pack 3-81
Troubleshooting 3
Introduction 4-3
General Information 4-3 Power On Issues 4-4 No Display Issues 4-5 LCD Failure 4-7 Keyboard Failure 4-8 Touchpad Failure ...
Acer Aspire V5-531 Notebook Service Guide - Page 10
Features 1-5 Operating System 1-5 Platform 1-5 System Memory 1-5 Display 1-5 Graphics 1-5 Storage Subsystem 1-6 Audio Subsystem 1-6 Communication 1-7 Privacy Control 1-7 Power Adapter and Battery 1-7 Keyboard and Pointing Device 1-7 I/O Ports 1-8 Software and Tools 1-8 Warranty 1-10 Dimensions and Weight 1-10 Environment 1-10
Notebook Tour 1-11 Open Front View 1-...
Acer Aspire V5-531 Notebook Service Guide - Page 15
...0
WLAN:
IEEE 802.11b/g/n
Supports Acer SignalUp technology
LAN on Feature Port (thru bundled Y Cable):
...3.5 to 4 hours for 0-100% (charge-in-use) ACPI 3.0-compliant power management system ENERGY STAR compliant
Keyboard and Pointing Device 0
Keyboard
0
AS7F...
Acer Aspire V5-531 Notebook Service Guide - Page 16
... combo port) DC-in jack for AC adapter Kensington lock slot
Software and Tools 0
Productivity
0
Acer Backup Manager
Acer ePower Management
Acer eRecovery Management
Adobe® Flash® Player 11.x
Adobe® Reader® 10.x
AUPEO! (United...
Acer Aspire V5-531 Notebook Service Guide - Page 17
...; Internet Security Suite (trial only)
MyWinLocker® (except China, Hong Kong)
Multimedia
0
Acer clear.fi
NTI Media Maker™
Cyberlink® MediaEspresso
Gaming
0
Acer Games powered by WildTangentÆ1 (except China, Hong Kong, Japan, Korea)
Fooz Kids (except Japan)
Communication...
Acer Aspire V5-531 Notebook Service Guide - Page 19
... Front View
Table 1-1.
Touchpad
Touch-sensitive pointing device which functions like a computer mouse. Keyboard
For entering data into your hands when you use the computer. Power button
Turns the computer on and off.
8
Integrated LED light Light for sound recording and video communication. Open Front View
No. 1 2
3
4 5
6
7
Icon
Item
Description
Integrated...
Acer Aspire V5-531 Notebook Service Guide - Page 20
...Close Front View
No. Note: Only one card can operate at any given time. Indicates the computer's power status. Blue: The computer is turned on. Blinking amber: The computer is ... is in AC mode. Blinking amber: The battery is in -1 card reader
2
Power indicator
3
Battery indicator
Description
Supports MMC, MMCplus and SD cards. Close Front View 0
Figure 1-2.
Acer Aspire V5-531 Notebook Service Guide - Page 23
0
Base View 0
Figure 1-5. Hardware Specifications and Configurations
1-15 Base View
No. 1
2
Icon
Item Battery pack
Battery release latch
Description
Provides power to the computer when the power cord is unplugged.
Releases the battery for removal.
3
DIMM compartment Houses the computer's memory modules.
4
Speaker
Outputs sounds. Base View
Table 1-5.
Acer Aspire V5-531 Notebook Service Guide - Page 29
... settings and close the BIOS Setup screen. 6. During POST, press F1 to factory condition. Follow the onscreen instructions to return your computer.
1.
D2D Recovery 0
The Acer Disk to Disk (D2D) recovery function allows you to use the recovery partition to troubleshoot your computer to access the BIOS Setup screen. 3.
Acer Aspire V5-531 Notebook Service Guide - Page 31
... (equipped with 4-cell 2.23 kg for UMA battery pack, HDD, and ODD) 2.28 kg for Discrete
4.92 lb for UMA 5.03 lb for Discrete
Input power
Operating voltage
19 V, 65 W
Operating current (max)
3.42 A
Temperature
Operating (not writing to optical disc)
0 to 35 °C
32 to 95 °F
Operating (writing to...
Acer Aspire V5-531 Notebook Service Guide - Page 93
...17 M2 × L3 M2.5 × L5 M2 × 3
Quantity 17 3 3 1 1 4 1 5 2 1 1
Acer Part Number 86.00J51.535 86.00J51.535 86.9A552.3R0 86.9A552.3R0 86.9A552.3R0 86.9A552.3R0 86.9A552.3R0 - 86...
PALM REST / UPPER CASE
HDD MODULE
MAIN BOARD
TOUCHPAD BOARD
WLAN BOARD
POWER BUTTON BOARD
BATTERY CONNECTOR
LCD MODULE
THERMAL MODULE
SPEAKER MODULE
DC IN MODULE
Figure 3-15. Main Unit ...
Acer Aspire V5-531 Notebook Service Guide - Page 161
... determine the solution. NOTE: NOTE:
The diagnostic tests are designed to the Online Support Information on page 8-3
Troubleshooting
4-3 Refer to Table 4-1 for Acer products only. Common Problems Symptoms (Verified)
Power On Issues No Display Issues LCD Failure Keyboard Failure Touchpad Failure Internal Speaker Failure Microphone Failure USB Failure WLAN Failure Card Reader...
Acer Aspire V5-531 Notebook Service Guide - Page 176
... the FRU. If the problem remains, replace the following devices:
Non-Acer devices Printer, mouse, and other external devices Battery pack...FRU: Mainboard LCD assembly
4-18
Troubleshooting NOTE: NOTE:
Verify that the power supply being used at a time. FRU replacement should be caused by a variety of the following...
Acer Aspire V5-531 Notebook Service Guide - Page 200
Aspire MS2361 Exploded Diagrams 6-4
Main Assembly 6-4 LCD Assembly 6-6 FRU List 6-7
6-2
Acer Aspire V5-531 Notebook Service Guide - Page 201
... in the FRU list of customer machines. Users MUST use the local FRU list provided by the regional Acer office on how to dispose it properly, or follow the local government ordinance or regulations on how to order...or for repair and service of this chapter whenever ordering for the Aspire MS2361.
FRU (Field Replaceable Unit) List
6-3
Refer to this printed Service Guide.
Acer Aspire V5-531 Notebook Service Guide - Page 221
...Components
This computer's compatibility is tested and verified by the Acer Mobile System Testing Department. LAN/VGA combo LAN/VGA ... 7 Environment Test 0
Vendor
Accessory
10000286 WISTRON
Adapter
10001081 DELTA
60036752 LITE-ON SINGAPORE
60016453 CHICONY POWER
Audio Codec
10004786 REALTEK
Battery
60001921 SANYO
Camera
10001023 LITE-ON
10001044 CHICONY
PLM00012 Suyin
Type
Description
Part...
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