Acer Aspire V5-431 Support Question
Acer Aspire V5-431 Support Question
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Question posted by lovelineekwochi on January 7th, 2015
Where Is The Page For Me To Enter The 25 Digit Code For My Internet Security
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Current Answers
Answer #1: Posted by LuxuriKnows on February 3rd, 2015 2:50 AM
LuxuriKnows
Member since:
March 25th, 2013 Points: 495,290
Member since:
March 25th, 2013 Points: 495,290
Hello,
you will need to open up your internet security software on your computer/laptop.
ex if you are using Avira details : here or here
different security systems have step to activate security, id recommend calling the technical support team of your security program ex: ( avira, norton, mcafee) and have them walk you through the setup to ensure your acer laptop is being protected.
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Related Acer Aspire V5-431 Manual Pages
Acer V5-471 Notebook Service Guide - Page 3
...server has been stopped User input (text that represents information entered by a computer user, such as menus, prompts, responses to know for personal injury.
! ...The following conventions are used in this manual:
! Example: After entering data, press Enter. CAUTION:
Indicates a potential loss of an option, or completing a task.
Example: At the...
Acer V5-471 Notebook Service Guide - Page 4
... regional office or the responsible personnel/channel to order FRU parts for whatever reason, a part number change is made, it may have a different part number code than those given in the FRU list in this information and the product it supports, read the following general information. If, for repair and service...
Acer V5-471 Notebook Service Guide - Page 6
... Disassembly Flowchart 3-17 Removing the Palmrest Module/Upper Case 3-18 Removing the Touchpad Board 3-21 Removing the Power Button Board 3-23 Removing the HDD Module 3-25 Removing the WLAN Module 3-26 Removing the Mainboard 3-28 Removing the Thermal Module 3-31 Removing the DC In Module 3-33 Removing the Battery Connector 3-34...
Acer V5-471 Notebook Service Guide - Page 8
... 4-15 Card Reader Failure 4-16 Thermal Unit Failure 4-17 Other Functions Failure 4-18
Intermittent Problems 4-19
Undetermined Problems 4-19
Error Codes 4-20 BIOS Beep Codes 4-21
POST Codes 4-26 Component Codes 4-26 Progress Codes 4-31
CHAPTER 5 Jumper and Connector Locations
Mainboard Layout 5-3
Clearing Password Check and BIOS Recovery 5-7 Clearing the BIOS Passwords 5-7 Performing...
Acer V5-471 Notebook Service Guide - Page 16
Card reader
0
Multi-in-1 card reader slot
Supports MultiMediaCard™ (MMC), MultiMediaCard Plus (MMCplus™) and Secure Digital™ (SD) cards
Audio Subsystem 0
Built-in microphone Two 2W, 2 cc chamber built-in speakers Headphone/speaker/line-out ...
Acer V5-471 Notebook Service Guide - Page 19
Windows Live™ Essentials
Security
0
McAfee® Internet Security Suite (trial only)
MyWinLocker® (except China, Hong Kong)
Multimedia
0
Acer clear.fi
NTI Media Maker™
...
Acer V5-471 Notebook Service Guide - Page 39
... Release by ATAPI command Emergency release (by emergency eject hole)
5 VDC ±0.25%
Card Reader
Item Controller Cards supported
Manufacturing technology
Specification RTL8411
MultiMediaCard™ (MMC) MultiMediaCard Plus (MMCplus™) Secure Digital™ (SD) 65 nm
Hardware Specifications and Configurations
1-29
Super-Multi Drive
Item Vendor...
Acer V5-471 Notebook Service Guide - Page 45
... initiated shutdown. The computer consumes a small amount of power. No user mode or system mode code is running through a mechanical means; It is lost to disassemble the machine in this state
...
G3 Mechanical Off - Except for the real-time clock, power consumption is entered through the circuitry and it can be saved and restored (relatively slowly) when power is...
Acer V5-471 Notebook Service Guide - Page 63
...a problem arises. The default setting of the screen. To change the boot device without entering the BIOS Setup Utility, set the parameter to run .
Navigation keys appear on the computer... has five menu options, namely: Information Main Security Boot Exit
Perform the following actions to navigate through the BIOS...
Acer V5-471 Notebook Service Guide - Page 68
Resetting the BIOS password may require the user to return the computer to enter the password, three attempts are allowed before system halts. Figure 2-3. BIOS Security
Table 2-3. Enabled or Disabled
NOTE: NOTE:
When prompted to its dealer.
2-8
System Utilities BIOS Security
Parameter Supervisor Password Is User Password Is HDD Password State Set Supervisor Password...
Acer V5-471 Notebook Service Guide - Page 75
Press Enter to remove the HDD and BIOS passwords.
Removing the HDD Password 0
NOTE: NOTE:
If the incorrect HDD password is generated. (Figure 2-11)
Password Error Status
HDD password error code
Figure 2-11. Type the following command:
A\> unlock6 XXXXX 00
Figure 2-12. Remove HDD/BIOS Password Utilities 0 This section explains how to display...
Acer V5-471 Notebook Service Guide - Page 76
... password hardware gap (G2201) located on the mainboard. Reboot the computer. 7. In the HDD password prompt, type the master password generated in step 5, then press
Enter.
Figure 2-14. 4. Select option 2 (upper case ASCII code) and press Enter. 5. Write down the generated master password. 6. G2201 Hardware Gap
2-16
System Utilities
Acer V5-471 Notebook Service Guide - Page 101
...described on page 3-18.
2. Turn the upper case over. 4.
Figure 3-24. Power Button Board Screw
Table 3-25.
Screw Step
Power Button Board Disassembly
Screw M2 × L3
Machine Maintenance
Quantity 1
Screw Type
3-23 Release ... button cable (2). Power Button Cable
3. Remove the screw securing the power button board to the upper case. Removing the Power Button Board 0
1. Figure...
Acer V5-471 Notebook Service Guide - Page 106
.... 3. Disconnect the speaker cable from the mainboard (2).
3-28
Figure 3-33. Perform the "Removing the ODD Module" procedure described on page 3-25. 4. Figure 3-32.
Release the LCD cable from the adhesive tape securing it (1), then disconnect the cable
from the main board. LCD Cable
Machine Maintenance Perform the "Removing the WLAN Module" procedure...
Acer V5-471 Notebook Service Guide - Page 178
An incorrect password was entered.
Temperature is displayed. CPU BIOS Update Code Mismatch
2. Error Codes 0
Table 4-2. Error Codes
Error Codes
Error Messages
006
Equipment Configuration Error
Causes:
1.
In this situation BIOS will be shown before "Equipment Configuration Error")
010
Memory Error at xxxx:xxxx:xxxxh (R:...
Acer V5-471 Notebook Service Guide - Page 180
BIOS Beep Codes
Code 2Fh
Beeps
POST Routine Description Enable cache before system BIOS shadow
30h
1-4-1-1
RAM failure on data... key click if enabled
58h
2-2-3-1
Test for unexpected interrupts
59h
Initialize POST display service
5Ah
Display prompt "Press F2 to enter SETUP"
5Bh
Disable CPU cache
5Ch
Test RAM between 512 and 640 KB
60h
Test extended memory
62h
Test extended memory...
Acer V5-471 Notebook Service Guide - Page 182
...
Set up Power Management
9Dh
Initialize security engine (optional)
9Eh
Enable hardware interrupts
9Fh
Determine number of ATA and SCSI drives
A0h
Set time of day
A2h
Check key lock
A4h
Initialize Typematic rate
A8h
Erase F2 prompt
AAh
Scan for F2 key stroke
ACh
Enter SETUP
AEh
Clear Boot flag
B0h...
Acer V5-471 Notebook Service Guide - Page 183
...recovery boot
E6h
Checksum BIOS ROM
E7h
Go to BIOS
E8h
Set Huge Segment
E9h
Initialize Multi Processor
EAh
Initialize OEM special code
EBh
Initialize PIC and DMA
ECh
Initialize Memory type
EDh
Initialize Memory size
EEh
Shadow Boot Block
EFh
System memory test
F0h...one beep before boot
F5h
Boot to Mini DOS
F6h
Clear Huge Segment
F7h
Boot to Full DOS
Troubleshooting
4-25
Acer V5-471 Notebook Service Guide - Page 188
... (0xe3) - POSTCODE_EC_DXE_ARCH (0xef) - Table 4-4. The corresponding Progress Code value is always set to zero. POSTCODE_PC_SEC_ENTRY (0xe0) - Reset vector. Entering PEI Dispatch. POSTCODE_PC_IPL_S3 (0xe5) - Entering DXE IPL's S3 boot path. POSTCODE_PC_IPL_RECOVERY (0xe7) - Entering DXE IPL's recovery boot path. POSTCODE_PC_DXE_EXIT (0xea) - POSTCODE_EC_PEI_MEMORY (0xeb...
Acer V5-471 Notebook Service Guide - Page 203
.... For ACER AUTHORIZED SERVICE PROVIDERS, the Acer office may have a DIFFERENT part number code from those given in global configurations for repair and service of this chapter whenever ordering for parts to... order FRU parts for the Aspire MS2360. Users MUST use the local FRU list provided by the regional Acer office on ...
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