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Acer Aspire V3-731 Support Question

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Question posted by caren64764 on March 25th, 2013

Numeric Keypad Issues

Numeric Keypad keys 0;3;4;9 and delete key not working

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Answer #1: Posted by tintinb on April 22nd, 2013 9:35 PM

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tintinb

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This is more related to hardware problem of your Acer Aspire V3-731 keyboard keys. The only way you can fix this problem is replace the entire keyboard with a brand new one. You can buy replacement keyboard for this model from the links below.

http://www.technica.com.au/acer-aspire-v3-731-keyboard-replacement.html

http://www.replacementlaptopkeys.com/servlet/the-25271/Acer-V37314473-Keyboard-Keys/Detail

http://www.laptopkey.com/KeyboardKeys.php/Acer/Aspire/V3-731

If you have more questions, please don't hesitate to ask here at HelpOwl. Experts here are always willing to answer your questions to the best of our knowledge and expertise.

Regards,

Tintin

Related Acer Aspire V3-731 Manual Pages

Acer Aspire V3-771G Notebook Service Guide - Page 2

... information that is important to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any language or computer language, in this V3-771/V3-771G service guide. The following their purchase, the buyer (not the manufacturer, distributor, or its dealer) assumes the entire cost of all necessary servicing...

Acer Aspire V3-771G Notebook Service Guide - Page 7

... the HDD Module 3-121 Replacing the DIMM Module 3-125 Replacing the Main Door 3-127 Replacing the Battery 3-128 CHAPTER 4 Troubleshooting Introduction 4-3 General Information 4-3 Power On Issues 4-4 No Display Issues 4-5 LCD Failure 4-7 Keyboard Failure 4-8 vii

Acer Aspire V3-771G Notebook Service Guide - Page 8

... CHAPTER 5 Jumper and Connector Locations Clearing Password Check and BIOS Recovery 5-6 Clearing Password Check 5-6 Clear CMOS Jumper 5-7 BIOS Recovery by Crisis Disk 5-8 CHAPTER 6 FRU List V3-771/V3-771G Exploded Diagrams 6-4 Main Assembly 6-4 FRU List 6-6 Screw List 6-13 CHAPTER 7 Test Compatible Components Microsoft® Windows® 7 Environment Test...

Acer Aspire V3-771G Notebook Service Guide - Page 18

... 6-cell Li-ion standard battery pack 9000 mAh 9-cell Li-ion standard battery pack Special Keys and Controls 0 Keyboard 0 103-US/104-UK/107-JP keys-layout keyboard with independent standard numeric keypad, international language support Touchpad 0 Dual-mode touchpad with Media Console / multi-gesture function, supporting two...

Acer Aspire V3-771G Notebook Service Guide - Page 29

Figure 1-8. Using the Keyboard 0 The keyboard contains an embedded numeric keypad, a separate cursor, windows key, lock function keys, special and full sized keys. Keyboard Lock Keys Hardware Specifications and Configurations 1-19

Acer Aspire V3-771G Notebook Service Guide - Page 30

... Lock Off by the attachment/removal (hot plug) of the external keyboard/keypad. Internal keyboard overlay numeric keys are in uppercase. Lock Keys 0 The keyboard has three lock keys which the user can be turned on/off . Num Lock affects the external keyboard/keypad only.  Shift state is present, the Num Lock will have the...

Acer Aspire V3-771G Notebook Service Guide - Page 41

...to the USB port directly: Yes  Overlay numeric keypad  Support independent pgdn/pgup/home/end keys  Factory configurable different languages by OEM customer ... LAN connector location Features Keyboard Item Type Total number of keypads Windows logo key Internal & external keyboard work simultaneously Features Specification Insyde UEFI WINBOND W25Q32BVSSIG 4MB ...

Acer Aspire V3-771G Notebook Service Guide - Page 45

... (mm) Electrical Interface Viewing Angle (degree)Horizontal (Right) CR = 10 (Left)Vertical (Upper) CR = 10 (Lower) Specification AUO 17.3"HD 16:9 Color TFT-LCD/ B173RW01 V3 438.4 382.08 x 214.92 1600x3(RGB) x 900 0.2388 x 0.2388 220 typ.187 min 500 typ. 8 typ. / 16 Max 6.5 max 570g max 398.6 x 233.3 x 5.8 max...

Acer Aspire V3-771G Notebook Service Guide - Page 218

Introduction 4-3 General Information 4-3 Power On Issues 4-4 No Display Issues 4-5 LCD Failure 4-7 Keyboard Failure 4-8 Touchpad Failure 4-9 Internal & External Speaker Failure 4-10 Microphone Failure 4-12 USB Failure 4-13 WLAN Failure 4-14 Card Reader Failure 4-15 Thermal ...

Acer Aspire V3-771G Notebook Service Guide - Page 219

... and invalid system responses. 1. Common Problems Symptoms (Verified) Power On Issues No Display Issues LCD Failure Keyboard Failure Touchpad Failure Internal & External Speaker Failure Microphone Failure... guide for Acer products only. Obtain as much detailed information as described. If the Issue is still not resolved, refer to the problem. 3. Table 4-1. Troubleshooting Introduction 0...

Acer Aspire V3-771G Notebook Service Guide - Page 220

...), then re-insert to correct the problem. Remove any recently installed software. 7. If the Issue is properly connected to Online Support Information. 4-4 Troubleshooting Plug the computer directly into a known ...computer to Thermal Unit Failure) and fan airways are free of obstructions. 5. Power On Issue Please wait for 3 min. Do not replace a non-defective FRU: Start Check ...

Acer Aspire V3-771G Notebook Service Guide - Page 221

... OK? Make sure the computer has power by checking for one at a time. 1. Troubleshooting 4-5 No Display Issues 0 If the Display does not work, perform the following, one of the following , one at a time. Figure 4-2. No Display Issue No POST or Video 0 If the POST or video does not appear, perform the following : ...

Acer Aspire V3-771G Notebook Service Guide - Page 222

... previous version if updated. 5. Roll back the video driver to Disassembly Process. 3. If the Issue is still not resolved, refer to Online Support Information. 4-6 Troubleshooting If the Issue is still not resolved, refer to its highest level. If the Issue is still not resolved, refer to Online Support Information. 8. Abnormal Video 0 If the...

Acer Aspire V3-771G Notebook Service Guide - Page 227

... to verify that Speakers are set of earphones or external speakers. Navigate to start Speaker Setup. Troubleshooting 4-11 Reinstall the Operating System. 12. If the Issue is remains, repeat step 9, selecting an earlier time and date. 11. Select Speakers and click Configure to Start Control Panel Hardware and Sound...

Acer Aspire V3-771G Notebook Service Guide - Page 228

... a time. No Swap Mic module and cable Replace M/B Figure 4-7. Right click on -screen prompts to MB cable well connected? Select the Levels tab. 5. If the Issue is enabled. Test the microphone hardware: Select the microphone and click Configure. Select Set up microphone. Select the microphone...

Acer Aspire V3-771G Notebook Service Guide - Page 235

... defective. If the problem does not recur, connect the removed devices one at least 10 times. 2. NOTE: NOTE: Verify that have nothing to Power On Issues). 1. Remove power from the computer. 2. Remove or disconnect all attached devices are no error is found , replace the FRU. 3. Determine if the problem has changed...

Acer Aspire V3-771G Notebook Service Guide - Page 255

... FRU list provided by the regional Acer office on how to order FRU parts for repair and service of this chapter whenever ordering for the V3-771/V3-771G. For ACER AUTHORIZED SERVICE PROVIDERS, the Acer office may have a DIFFERENT part number code from those given in global configurations for parts to...

Acer Aspire V3-771G Notebook Service Guide - Page 262

... BRACKET BACK Acer Part No KU.0080D.059 KU.0080F.021 KO.0060D.008 KU.00607.001 LCD LED LCD AUO 17.3'' WXGA+ Glare B173RW01-V3 LF 220nit 8ms 500:1 LED LCD LPL 17.3'' WXGA+ Glare LP173WD1-TLA4 LF 220nit 8ms 600:1 LED LCD CMO 17.3'' WXGA+ Glare N173FGE-L21 LF...

Acer Aspire V3-771G Notebook Service Guide - Page 271

V3 771/771G Vendor Type 60001921 SANYO 6CELL2.2 10001063 SONY 6CELL2.2 60001535 6CELL2.2 PANASONIC 60002162 SIMPLO 60002162 SIMPLO 60032811 LGC 60001921 SANYO Camera PLM00012 Suyin 10001023 ...

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... Ci53360M 10001067 INTEL Ci72670QM 10001067 INTEL Ci73610QM 10001067 INTEL Ci73720QM 10001067 INTEL PMDB960 10001067 INTEL PMDB970 HDD Description Liteon HD LT_OV9726_SP 3.5mm Acer Part No. V3 771/771G Vendor Type 10001023 HD LITE-ON 10001044 HD CHICONY Card Reader PLM00014 ODM 5 in 1-Build in MS, MS Pro, SD, SC, XD CR...