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Question posted by cgrmrcohe on October 17th, 2013

Acer Aspire M3970 Will Not Power Off

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Related Acer Aspire M3970 Manual Pages

Acer Aspire M3970 Service Guide - Page 1

Acer Aspire M3970 Service Guide PRINTED IN TAIWAN

Acer Aspire M3970 Service Guide - Page 3

Copyright Copyright © 2011 by any form or by Acer Incorporated. iii All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or ...

Acer Aspire M3970 Service Guide - Page 4

...any warranties of merchantability or fitness for any defect in the software. Any Acer Incorporated software described in this manual is sold or licensed "as is". Other brand and... product names are trademarks of Intel Corporation. Acer is a registered trademark of Intel Corporation. Intel is a registered trademark of all necessary servicing...

Acer Aspire M3970 Service Guide - Page 6

... LOCALIZED FEATURES will not be covered in this printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have decided to extend the functionality of customer machines. FRU ...the BASIC CONFIGURATION decided for repair and service of a machine (e.g. add-on your regional Acer office to those given in the printed Service Guide. In such cases, please contact ...

Acer Aspire M3970 Service Guide - Page 7

... System Fan 41 Removing the Daughter Board 43 Removing the Power Supply 44 Removing the Mainboard 45 Removing the Top Cover 48 Removing the Power Switch and LED Cable Assembly 50 Removing the Card Reader...Removing the Cage of Hard Disk Drive 61 Removing the PCI Cover 62 Install the Power Supply 63 Install the I/O Shielding 64 Install the Main Board 65 Install the Optical Drive ...

Acer Aspire M3970 Service Guide - Page 8

... 80 System Check Procedures 81 Power System Check 81 System External Inspection 81 System Internal Inspection 81 Beep Codes 82 Checkpoints 83 BIOS Recovery 86 Jumper and Connector Information 89 M/B Placement 89 Jumper Setting 91 Setting Jumper 91 FRU (Field Replaceable Unit) List 99 Aspire M3970 Exploded Diagram 100 Aspire M3970 FRU List 102 viii

Acer Aspire M3970 Service Guide - Page 9

... (via HDMI1.4a port). The exact configuration of 16 GB supported (using 4Gb tech). • Support DDR3 1.5V 1066/1333 (1GB / 2GB / 4GB). • Follow Acer DT EE Request. Chapter 1 System Tour Features Below is a brief summary of the computer's many feature: NOTE: The features listed in this section is for...

Acer Aspire M3970 Service Guide - Page 10

... SATA port LAN • Controller: Realtek RTL8111E. • DVMT 5.0 technology support. • Enhanced 3D and Clear Video technology support. • Need to measure VGA follow Acer VGA SOP. • PCEx16 socket must with bezel • Models are listed on AVLC Graphics card • One PCI-E x 16 graphics card. • No mechanical...

Acer Aspire M3970 Service Guide - Page 11

... • 1 * ILM+SKT+BP for LGA 1155 CPU. • 1 * 24-pin ATX PWR connector. • 1 * H2X4 Power Supply Connector. • 4 * DDR3 DIMM Socket. • 4 * SATA 3Gb/s. • 2 * SATA 6Gb/s. • 4 ... • 1 * H1X4 SPDIFOUT Header for Acer pin define, close to PCIex16 interface. • 1 * H3X1 Clear CMOS Header (with Acer skin/copyright Power supply • Non PFC 300W / PFC 300W...

Acer Aspire M3970 Service Guide - Page 13

Front Panel No. Power button MS/MS PRO slot SD/MMC(Secure Digital/MultiMedia Card)slot Headphone/Speaker-out/line-out jack Microphone-in jack Chapter 1 5 System Components This ...

Acer Aspire M3970 Service Guide - Page 14

Rear Panel No. Component 1 Power connector 2 PS2 keyboard port 3 VGA port 4 HDMI port 5 USB 2.0 ports 6 Mic-in 7 Line-out 8 Expansion slot (graphics card and TV tuner card and Mode card) 9 Line-in 10 USB 2.0 ports 11 LAN connector 12 System FAN 13 PS2 mouse port 6 Chapter 1

Acer Aspire M3970 Service Guide - Page 15

... speed 0 MHz (If Stop CPU Clock in Sleep State in BIOS Setup is set to Enabled.) BIOS Item Specification BIOS code programer AMI Kernel with Acer skin BIOS version P01-A0 BIOS ROM type SPI Flash BIOS ROM size 32Mb Support protocol SMBIOS(DMI)2.4/DMI2.0 Device Boot Support 1st priority: Hard...

Acer Aspire M3970 Service Guide - Page 17

...: 2.20g RMS random, 10 minutes per axis in all 3 axes. 5 ~500 Hz: 1.09g RMS random, 1 hour per axis in Chassis rear side. Power Management Devices S1 S3 S4 Power Button V V V USB Keyboard/Mouse V V N/A PME Disabled Disabled Disabled RCT Disabled Disabled Disabled WOR Disabled Disabled Disabled • Devices wake up from S3 should...

Acer Aspire M3970 Service Guide - Page 18

...keyboard &mouse for Windows. • Resume recovery time 3-5sec Global Standby Mode • Global power management timer(2-120minutes,time step=10minute). • Hard disk drive goes into Standby mode(for ATA...for APM mode. • Resume recovery time :7-10sec Suspend Mode • Independent power management timer(2-120minutes,time step=10minute)or pushing extern switch button. • CPU goes...

Acer Aspire M3970 Service Guide - Page 19

...is not part of the system RAM which allows configuration data to be retained when power is no need to run this utility under the following conditions. • When ... settings • When redefining the communication ports to prevent any conflicts • When modifying the power management configuration • When changing the password or making other changes to the security setup •...

Acer Aspire M3970 Service Guide - Page 88

Refer to "Power System check" on page 81 and "Beep Codes" on how to troubleshoot system hardware problems. Hardware Diagnostic Procedure IMPORTANT:The diagnostic tests described in as ... to determine which corrective action to recreate the failure by attempting to perform. Obtain the failing symptoms in this chapter are only intended to test Acer products.

Acer Aspire M3970 Service Guide - Page 89

...to their appropriate connectors. 9. Turn off the system and all components are Acer-qualified and supported. 10. Power on the front panel, which can try viewing the POST messages and ... the system startup. 81 Chapter 4 If the problem with System Internal Inspection. Unplug the power cord from the system. 5. Unplug all cable connectors inside the system are properly seated. ...

Acer Aspire M3970 Service Guide - Page 107

...updated as more information about the FRU list becomes available. For Acer authorized service providers, your regional Acer office on how to return it properly, or follow the rules set by your Acer office may have a different part number code from those given... Unit) List This chapter offers the FRU (Field Replaceable Unit) list in the FRU list of the Aspire M3970 desktop computer.

Acer Aspire M3970 Service Guide - Page 108

Aspire M3970 Exploded Diagram NOTE: This section will be updated when more information becomes available. 100 Chapter 6

Acer Aspire M3970 Service Guide - Page 109

...Rear Chassis IO Shielding Power Supply MB Chassis Support Chassis Support MB Support Sub Chassis Holder Bezel Top Bezel Cover Deco Power Button Spring Switch HDD... Lens LED MCR Top USB ODD Button Up Q'TY 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 ITEM 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 NAME ODD Button Dn Pole ODD Door Up ODD Door Dn Deco Bezel Acer...