Acer Aspire 7740 Support Question
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Question posted by djeno on September 17th, 2014
Acer Aspire 7740-5691 Windows Does Not Detect New Battery
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Related Acer Aspire 7740 Manual Pages
Acer Aspire 7740, Aspire 7740G Notebook Series Service Guide - Page 1
Aspire 7740 and 7740G Series Service Guide
Service guide files and updates are available on the ACER/CSD web; for more information,
please refer to http://csd.acer.com.tw
PRINTED IN TAIWAN
Acer Aspire 7740, Aspire 7740G Notebook Series Service Guide - Page 2
Date
Chapter
Updates
II
Revision History
Please refer to the table below for the updates made on Aspire 7740 and 7740G Series service guide.
Acer Aspire 7740, Aspire 7740G Notebook Series Service Guide - Page 7
...10 Lock Keys and numeric keypad 10 Windows Keys 11 Special Key (only for certain models 11 Windows Mobility Center 12 Using the System Utilities 13 Acer GridVista (dual-display compatible 13 Hardware ... 38 External Module Disassembly Process 39 External Modules Disassembly Flowchart 39 Removing the Battery Pack 40 Removing the Optical Drive Module 41 Removing the Back Cover 42...
Acer Aspire 7740, Aspire 7740G Notebook Series Service Guide - Page 8
... 107
Clearing Password Check 107 BIOS Recovery by Crisis Disk 108
FRU (Field Replaceable Unit) List
113
Exploded Diagram 114
Model Definition and Configuration
125
Aspire 7740/7740G Series 126
Test Compatible Components
147
Hardware Device Tests 148
Online Support Information
151
Index
153
VIII
Acer Aspire 7740, Aspire 7740G Notebook Series Service Guide - Page 13
...backup. Indicates the status of Bluetooth communication. (only for certain models)
Backup key
Launches Acer Backup Management for certain models)
2
Display screen
Also called Liquid-Crystal Display (LCD), ...when Caps Lock is activated.
5
Keyboard
For entering data into your new computer. Chapter 1
5 Your Acer Notebook tour
After knowing your computer features, let us show you around ...
Acer Aspire 7740, Aspire 7740G Notebook Series Service Guide - Page 20
..., drivers and utilities. Settings include display brightness, volume, power plan, wireless networking on or off , external display settings, synchronization status and presentation settings. Windows Mobility Center also includes Acer-specific settings like sharing folders overview/sharing service on /off , Bluetooth Add Device (if applicable), and a shortcut to the language settings. q Start...
Acer Aspire 7740, Aspire 7740G Notebook Series Service Guide - Page 21
...two displays to be partitioned independently. Acer Gridvista is only available on Acer GridVista. Run Acer GridVista and select your preferred screen configuration for each window into the appropriate grid. 3. Drag...at right), or Quad Acer Gridvista is a handy utility that the second monitor is simple to complete the process. Finally, click Apply to confirm the new settings and click OK ...
Acer Aspire 7740, Aspire 7740G Notebook Series Service Guide - Page 23
... 1066/1333 MHz 1.5V 240-pin soDIMM
Chapter 1
15 Hardware Specifications and Configurations
Processor
Item
CPU type
Core logic CPU package
Specification
Aspire 7740: Intel® Core i5 540M 2.53G 3M Aspire 7740G: Intel® Core i3 330M PGA 2.13G 3M
Intel® Core i7 620M 2.66G 4M Intel® Core i7 720QM...
Acer Aspire 7740, Aspire 7740G Notebook Series Service Guide - Page 95
... "Power System Check" on screen.
No beep or error codes are intended to test only Acer products. POST detects an error and displayed messages on page 91. "Power-On Self-Test (POST) Error Message... by repeating the same operation.
3. LCD display problems or others). Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses.
1. Verify the symptoms ...
Acer Aspire 7740, Aspire 7740G Notebook Series Service Guide - Page 96
...the main board. See if CD-ROM Test is correct, run the Keyboard Test. If the tests detect a keyboard problem, do the following auxiliary input devices are supported by this computer:
• Numeric ... external diskette drive/CD-ROM module. 2. Follow the instructions in the message window. NOTE: Make sure that the diskette does not have any label attached to FDD Test. 3. ...
Acer Aspire 7740, Aspire 7740G Notebook Series Service Guide - Page 108
...Check" on page 92. Action in Sequence
See "Save to Disk (S4)" on page 21. Battery pack System board
PCMCIA-Related Symptoms
Symptom / Error System cannot detect the PC Card (PCMCIA)
PCMCIA slot pin is from the keyboard) Hard disk drive System board
... no sound comes from actual size. DIMM System board
Speaker-Related Symptoms
Symptom / Error In Windows, multimedia programs, no sound.
Acer Aspire 7740, Aspire 7740G Notebook Series Service Guide - Page 110
.../ Error
Action in loop mode at the time of the failure is detected, replace the FRU.
FRU replacement should be caused by the computer.
..., whether a short circuit is suspected, or whether the system is detected, do the following devices:
• Non-Acer devices • Printer, mouse, and other external devices • Battery pack • Hard disk drive • DIMM • CD-...
Acer Aspire 7740, Aspire 7740G Notebook Series Service Guide - Page 113
... these steps:
• Power off the system, and remove the HDD, AC adapter and battery from the hardware gap.
• Restart the system. Chapter 5
107 Press the F2 key...(Supervisor Password and/or User Password) for a security reason, the BIOS will ask for Aspire 7740/7740G Series.
Clearing Password Check
Hardware Open Gap Description
Hardware Gap
Default Setting Open (Normal)
...
Acer Aspire 7740, Aspire 7740G Notebook Series Service Guide - Page 119
...You MUST use the local FRU list provided by your regional Acer office on how to return it will not be noted on your regional Acer office to order FRU parts for RMA (Return Merchandise Authorization...FRU list of this chapter whenever ordering for parts to repair or for repair and service of Aspire 7740/7740G Series. NOTE: To scrap or to return the defective parts, you should check the most...
Acer Aspire 7740, Aspire 7740G Notebook Series Service Guide - Page 121
Aspire 7740/7740G Series FRU List 1. ACER_ASPIRE 7740 UMACBK_JV70_CP (NO: LX.PLY02.025/44 )
Category ADAPTER BATTERY
BOARDS
No. AP....BATTERY SANYO AS-2007B LI-ION 4S2P SANYO 8 CELL 4800MAH MAIN COMMON
1
BATTERY SONY AS-2007B LI-ION 4S2P SONY 8 CELL 4800MAH MAIN COMMON
1
BLUETOOTH BOARD FOXCONN BRM 2046 BT2.1 T60H928.33 F/W:861
1
BLUETOOTH BOARD FOXCONN ATHEROS AR3011 T77H056.01
Acer...
Acer Aspire 7740, Aspire 7740G Notebook Series Service Guide - Page 132
Appendix A
Aspire 7740/7740G Series
NOTE: All models have following common specifications: LCD (NLED17.3WXGA+G), card reader (5-in-1), NB chipset... BGN 3rd WiFi 2x2 BGN 3rd WiFi 2x2 BGN 3rd WiFi 2x2 BGN
3rd WiFi BG 3rd WiFi BG 3rd WiFi 2x2 BGN
Bluetooth
Battery
Adapter
K/B
N
6CELL2.2 90W
Spanish
(KB.I170A.050)
Power Cord Continental
N
6CELL2.2 90W
Sweden
Continental
(KB.I170A.051)
N...
Acer Aspire 7740, Aspire 7740G Notebook Series Service Guide - Page 153
Regarding configuration, combination and test procedures, please refer to the following lists for each model. All of its system functions are tested under compatible Windows® operating system for components, adapter cards, and peripherals which have passed these tests.
Appendix B
147 Appendix B
Test Compatible Components
This computer's compatibility is tested ...
Acer Aspire 7740, Aspire 7740G Notebook Series Service Guide - Page 160
... 151
P
password changing 30 removing 30 setting 29
Power Adapter Check 91 Power System Check 91
Battery Pack 92 Power-On Self-Test (POST) Error Message 92 Processor 15
S
Screw List 38 ...Block Diagram 4 System Check Procedures 90 System Memory 15 System Utilities 13, 23 System utilities
Acer GridVista 13
T
Test Compatible Components 147 touchpad and button boards
removing 61 Touchpad Check 92...
Acer Aspire 7740, Aspire 7740G Notebook Series Start Guide - Page 2
All Rights Reserved. Aspire 7740 Series Quick Guide Original Issue: 10/2009
Aspire 7740 Series Notebook PC
Model number Serial number Date of purchase Place of purchase Copyright © 2009. Acer Incorporated.
Acer Aspire 7740, Aspire 7740G Notebook Series Start Guide - Page 3
It covers basic topics such as "only for meeting your new computer. Please understand that due to its nature, the Generic User Guide as well... refer to all models in the model you purchased. poster helps you for making an Acer notebook your choice for certain models". The Aspire Series Generic User Guide contains useful information applying to functions or features which are marked in...
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