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Acer Aspire 5538 Support Question

Acer Aspire 5538 Support Question

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Question posted by milleehimur on May 16th, 2014

Acer Aspire 5538 Will Not Power On

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Answer #1: Posted by freginold on June 13th, 2014 1:44 PM
This answer was accepted by the poster of the original question.
freginold

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Usually when a laptop won't power on, it's because of one of four things: the battery, the battery charger/AC adapter, the power board/battery charging board (if the laptop has one), or the motherboard.

You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)

If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.

The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.

Related Acer Aspire 5538 Manual Pages

Acer Aspire 5538 Notebook Series Start Guide - Page 2

... or trademarks are registered trademarks of this booklet is subject to their respective companies. Acer Incorporated. Aspire 5538 Series Notebook PC Model number Serial number Date of purchase Place of purchase Acer and the Acer logo are used herein for accuracy. Aspire 5538 Series Quick Guide Original Issue: 06/2009 Changes may be printed in any form...
Acer Aspire 5538 Notebook Series Start Guide - Page 3

...use your computer. If Adobe Reader is available in the text with setting up your Acer notebook, we have designed a set of your mobile computing needs. For more productive, ...Programs, AcerSystem. 2 Click on such subjects as using the keyboard and audio, etc. The Aspire Series Generic User Guide contains useful information applying to the basic features and functions of guides: ...
Acer Aspire 5538 Notebook Series Start Guide - Page 4

Top view # Icon Item Description 1 Acer Crystal Eye Web camera for sound recording. poster, let us show you around your computer as illustrated in the Just for Starters... English 4 Your Acer notebook tour After setting up your new Acer notebook. webcam 2 Microphone Internal microphone for video communication.
Acer Aspire 5538 Notebook Series Start Guide - Page 5

... key Launches Acer Backup Management for displaying system information. Hotkey Icon + + + Function System property Bluetooth Sleep Description Starts System Property for three-step data backup. 5 English # Icon Item Description 3 Display screen Also called Liquid-Crystal Display (LCD), displays computer output (Configuration may vary by models). 4 Power button / Turns...
Acer Aspire 5538 Notebook Series Start Guide - Page 6

Press any key to save power. Decreases the screen brightness. Increases the screen brightness. Increases the sound volume. Volume down Volume up Description Switches display output between the display screen, external ...
Acer Aspire 5538 Notebook Series Start Guide - Page 11

..., featuring: • AMD Athlon™ 64 X2 dual-core processor* • AMD Athlon™ 64 processor* • AMD M780G Chipset • Acer InviLink™ Nplify™ 802.11b/g/Draft-N* • Acer InviLink™ 802.11b/g* Dual-Channel SDRAM support Up to 2 GB of DDR2 667 MHz memory, upgradeable to 4 GB using two...
Acer Aspire 5538 Notebook Series Start Guide - Page 12

English 12 Power subsystem Special keys and controls I/O interface Environment • ACPI 3.0 • 48.84 W 4400 mAh • 3-pin 65 W AC adapter • ENERGY STAR®* • 103-/...
Acer Aspire 5538 Series Service Guide - Page 1

Aspire 5538 Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN
Acer Aspire 5538 Series Service Guide - Page 9

... and BIOS Recovery 179 Clearing Password Check 179 BIOS Recovery by Crisis Disk 180 FRU (Field Replaceable Unit) List 181 Aspire 5538 Exploded Diagrams 182 Main Assembly 182 LCD Assembly 183 Aspire 5538 FRU List 184 Screw List 191 Model Definition and Configuration 192 Test Compatible Components 208 Windows XP Environment Test 209 Online...
Acer Aspire 5538 Series Service Guide - Page 12

...14.82 x 10.1 x 1.02/1.2 inches) • 2.4 kg (5.3 lbs.) with 6-cell battery pack Power subsystem • ACPI 3.0 • 48.84 W 4400 mAh • 3-pin 65 W AC adapter ...(non-condensing): 2 Chapter 1 Communication • Integrated Acer Crystal Eye webcam • WLAN: • Acer InviLink™ Nplify™ 802.11b/g/Draft-N* • Acer InviLink™ 802.11b/g* • WPAN: Bluetooth&#...
Acer Aspire 5538 Series Service Guide - Page 15

... The left and right buttons function like a computer mouse. Display screen Power button/ indicator Keyboard TouchPad Click buttons (left and right mouse buttons. ... when you use the computer. Front View No. 1 2 3 4 5 6 7 8 9 Icon Item Acer Crystal Eye Webcam Microphone Description Web camera for sound recording. Internal microphone for video communication. Turns the computer on and...
Acer Aspire 5538 Series Service Guide - Page 21

... keycaps. When Num Lock is on, the embedded keypad is on, all alphabetic characters typed are not printed on embedded keypad. Using the Keyboard Your Acer Aspire Series notebook has a close-to connect an external keypad. Lock key Caps Lock Num Lock + Scroll Lock + Description When Caps Lock is in uppercase...
Acer Aspire 5538 Series Service Guide - Page 29

... BIOS Version BIOS Features Specification Insyde 3.5 • Flash ROM 1MB • Support ISIPP • Support Acer UI • Support multi-boot • Suspend to RAM (S3) / Disk (S4) • ... called Brightness Contrast Ratio Response Time (Optical Rise Time/Fall Time) msec Typical Power Consumption (watt) Specifications AUO B156XW03 V1 LPL LP156WH3TLA1 SAMSUNG LTN156AT07-A01 Chapter 1 ...
Acer Aspire 5538 Series Service Guide - Page 34

... 24 Chapter 2 This field shows product name of this system. InsydeH20 Setup Utility Information Main Advanced Security Power Boot Exit Rev. 3.5 CPU Type CPU Speed HDD Model Name: HDD Serial Number: ATAPI Model name...TS-U633A v0.14 ATI VGA VER01.022.002.002.033268 12345656780 Chassis Asset Tag Aspire 5538G Acer 65E9A02C-F302-62AB-07B1-00235A9C17AE F1 Help ESC Exit Select Item F5/F6 Change ...
Acer Aspire 5538 Series Service Guide - Page 50

...to eeprom: 1. Example 1: Read DMI Information from Memory Input: dmitools /r Output: Manufacturer (Type1, Offset04h): Acer Product Name (Type1, Offset05h): Aspire 5538 xxxxx Serial Number (Type1, Offset07h): 01234567890123456789 UUID String (Type1, Offset08h): xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx Asset Tag (Type3, Offset04h): Acer Asstag Example 2: Write Product Name to EEPROM Input: dmitools /wp...
Acer Aspire 5538 Series Service Guide - Page 162

...Verify the symptoms by repeating the same operation. 3. Symptoms (Verified) Go To Power On Issue Page 153 No Display Issue Page 154 LCD Failure Page 156 Internal ... detail as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1.
Acer Aspire 5538 Series Service Guide - Page 179

Power-off the computer. 2. Power-on page 153): 1. If the problem remains, replace the following devices: • Non-Acer devices • Printer, mouse, and other external devices ... are incorrect, whether a short circuit is suspected, or whether the system is operating correctly. (See "Power On Issue" on the computer. 5. If any problems are supported by the computer. Do not replace ...
Acer Aspire 5538 Series Service Guide - Page 189

..., the notebook auto re-starts. 3. Replace the memory modules and close memory door. 9. Flash to input the password. After power-on main board for clearing password check, and one Hotkey for Aspire 5538. Enter the password set BIOS Password (Supervisor Password and/or User Password) for a security reason, BIOS will ask the password...
Acer Aspire 5538 Series Service Guide - Page 194

Aspire 5538 FRU List CATEGORY ADAPTER Acer PN AP.06501.027 AP.06503.026 AP.0650A.013 BATTERY BT.00603.082 BT.00603.090 BT.00604.039 BT.00604.043... BT.00605.048 BT.00607.078 BT.00607.079 BT.00607.080 BOARD BT.00607.096 BT.00607.097 BT.00607.098 55.PEA02.001 Acer Description Adapter DELTA 65W 19V 1.7x5.5x11 Yellow (ADP-65MH B A) LV5, LF LF Adapter LITE-ON 65W 19V 1.7x5.5x11 Yellow (PA-...
Acer Aspire 5538 Series Service Guide - Page 218

Appendix B 208 Refer to the Aspire 5538 series Compatibility Test Report released by Acer's internal testing department. Test Compatible Components Appendix B This computer's compatibility is tested and verified by the Acer Mobile System Testing Department. Regarding configuration, combination and test procedures, please refer to the following lists for components, adapter cards, and...

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