Acer Aspire 5349 Support Question
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Question posted by terchi on November 13th, 2013
How To Boot Into Recovery On Acer Aspire 5349-2592
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Related Acer Aspire 5349 Manual Pages
Aspire 5349, 5749, 5749Z Service Guide - Page 2
... for the updates made to this guide is ". There are available on the ACER/CSD Website.
Disclaimer
The information in the software. ii Revision History
Refer to the table below for any form ...or by Acer Incorporated. Date
Chapter
Updates
Service guide files and updates are no representations or warranties, either ...
Aspire 5349, 5749, 5749Z Service Guide - Page 4
... technical information relating to provide further technical details. These localized features are not covered in this generic service guide. Acer-authorized Service Providers: The Acer office may not be provided by the regional Acer office to extend the functionality of customer machines. If, for whatever reason, a part number change is made, it may...
Aspire 5349, 5749, 5749Z Service Guide - Page 6
... I/O Address Map 1-44 System I/O Address Map (Continued 1-45
CHAPTER 2 System Utilities
BIOS Setup Utility 2-3 Navigating the BIOS Utility 2-3
BIOS 2-4 Information 2-4 Main 2-6 Advanced 2-8 Security 2-9 Power 2-13 Boot 2-14 Exit 2-15
BIOS Flash Utilities 2-16 DOS Flash Utility 2-17 WinFlash Utility 2-18
Clearing BIOS Passwords 2-19 Removing BIOS Passwords 2-20 Removing Insyde HDD...
Aspire 5349, 5749, 5749Z Service Guide - Page 7
Using DMITools 2-23 Using STUUID 2-26 Using the LAN MAC EEPROM Utility 2-27 Crisis Disk Recovery 2-28
CHAPTER 3 Machine Maintenance Procedures
Introduction 3-5 General Information 3-5 Recommended Equipment 3-5 Maintenance Flowchart 3-6 Getting Started 3-7
Battery Pack Removal 3-8 Battery Pack Installation 3-8 Dummy Card Removal 3-9 Dummy Card ...
Aspire 5349, 5749, 5749Z Service Guide - Page 9
... Connector Locations 5-3 Clearing Password Check and BIOS Recovery 5-5
Clearing Password Check 5-5 Clear CMOS Jumper 5-6 BIOS Recovery by Crisis Disk 5-6
CHAPTER 6 FRU (Field Replaceable Unit) List
Exploded Diagrams 6-4 FRU List 6-7 Screw List 6-16
CHAPTER 7 Model Definition and Configuration
Aspire 5349 7-1 Aspire 5749Z 7-3 Aspire 5749 7-5
CHAPTER 8 Test Compatible Components
Microsoft...
Aspire 5349, 5749, 5749Z Service Guide - Page 15
...174; 7 Home Basic 64-bit Genuine Windows® 7 Home Premium 64-bit
Platform 0
Aspire 5349
0
Intel® Celeron® processor B710/B800 (1 MB/2 MB L3 cache, 1.6 ...Display 0
15.6" HD 1366 x 768 resolution, high-brightness (200-nit) Acer CineCrystal™ LED-backlit TFT LCD
Mercury-free, environment-friendly 16...
Aspire 5349, 5749, 5749Z Service Guide - Page 16
...+R DL, 6X DVD-RW, 8X DVD+RW, 5X DVD-RAM
Privacy Control 0
BIOS user, supervisor, HDD passwords Kensington lock slot
Webcam 0
Acer Video Conference, featuring: Acer Crystal Eye webcam
1-6
Hardware Specifications and Configurations
Aspire 5349, 5749, 5749Z Service Guide - Page 17
...™ Nplify™ 802.11b/g/n Wi-Fi CERTIFIED™ Supporting Acer SignalUp™ wireless technology
WPAN: Bluetooth® 3.0+HS Bluetooth® 2.0/2.1+EDR
LAN: Fast Ethernet, Wake-on-LAN ready
Dimension ...
Aspire 5349, 5749, 5749Z Service Guide - Page 18
Input and Controls 0
Keyboard 103-/104-/107-key Acer FineTip keyboard with independent standard numeric keypad, international language support
Touchpad Multi-gesture touchpad, supporting two-finger scroll, pinch, rotate, flip
Media keys ...
Aspire 5349, 5749, 5749Z Service Guide - Page 58
BIOS Setup Utility 2-3 Navigating the BIOS Utility 2-3
BIOS 2-4 Information 2-4 Main 2-6 Advanced 2-8 Security 2-9 Power 2-13 Boot 2-14 Exit 2-15
BIOS Flash Utilities 2-16 DOS Flash Utility 2-17 WinFlash Utility 2-18
Clearing BIOS Passwords 2-19 Removing BIOS Passwords 2-20 Removing Insyde HDD ...
Aspire 5349, 5749, 5749Z Service Guide - Page 62
...
Total memory available
Available memory for video
Shows OEM (original equipment manufacturer) screen during system boot instead of traditional POST screen
Option to boot system from LAN (local area network)
Option to use D2D Recovery function
Format/Option
Format: HH:MM:SS (hour:minute:second)
Format MM/DD/YYYY (month/day/year)
N/A
N/A
Option...
Aspire 5349, 5749, 5749Z Service Guide - Page 65
... if password is enabled, the BIOS password can only be cleared by initiating the Crisis Disk Recovery procedure. Table 2-3. Refer to set HDD password
Password on -Password authentication is required during system boot
Option Clear or Set Clear or Set Clear or Set N/A N/A N/A Disabled or Enabled
!
BIOS Security Table 2-3 describes the parameters...
Aspire 5349, 5749, 5749Z Service Guide - Page 72
NOTE: NOTE:
If a Crisis Recovery Disc is not available, create one before Flash utility is used . NOTE: NOTE:
Do not ... NOTE:
Flash utility has auto execution function.
2-16
System Utilities
Copy ZQR_101.exe to finish loading BIOS Flash, do not boot system. Use the Flash utility to run Flash. 1.
Perform the following conditions: New versions of system programs ...
Aspire 5349, 5749, 5749Z Service Guide - Page 77
System Utilities
2-21 Boot to do this. Clear Supervisor Password Utility
2.
When message Clear the SU Pws completely is unable to obtain correct password....exe. (Figure 2-21)
Figure 2-21. Method 1:
0
If BIOS menu item Power on Password is set to Enabled, then Crisis Recovery disc must be used. Method 2:
0
If BIOS menu item Power on Password is set to Disabled.
1.
Aspire 5349, 5749, 5749Z Service Guide - Page 154
... device Initialization Found Recovery image
PEI_RECOVERY_MEDIA_NOT_FOUND PEI
86
Recovery image not found
4-18
Troubleshooting
Table 4-3. (Continued)SEC Phase POST Code Table
Functionality Name (Include\ PostCode.h)
Phase
PostCod e
Description
SEC_GO_TO_SECSTARTUP
SEC
09
Setup BIOS ROM cache
SEC_GO_TO_PEICORE
SEC
0A
Enter Boot Firmware Volume
* 3rd party relate functions - Table...
Aspire 5349, 5749, 5749Z Service Guide - Page 158
...)BDS Phase POST Code Table
Functionality Name (Include\ PostCode.h)
Phase
Post Code
Description
BDS_LEGACY_BOOT_EVENT
BDS
33
Last Chipset initial before boot to boot with INT 19
Table 4-8. BDS_RECOVERY_START_FLASH
BDS
35
Fast Recovery Start Flash.
* 3rd party relate functions - Table 4-7. PostBDS Functions POST Code Table
Functionality Name (Include\ PostCode.h)
Phase
Post Code...
Aspire 5349, 5749, 5749Z Service Guide - Page 165
... is requested, repeat Steps 1 through 9.
Clearing Password Check and BIOS Recovery 0
This section provides users with the standard operating procedures of the CMOS...recovery for clearing BIOS Password (Supervisor Password and User Password).
Clearing Password Check 0
NOTE: NOTE:
The following steps:
1. Restart the system. However, once it is only for the Aspire 5349...
Aspire 5349, 5749, 5749Z Service Guide - Page 166
... CMOS Jumper Clear CMOS Jumper
Description
BIOS Recovery by Crisis Disk 0
BIOS Recovery Boot Block
0
BIOS Recovery Boot Block is powered on during BIOS POST. It is used to have the AC adapter and Battery present. BIOS Recovery Hot Key
0
The system provides a function hot key, , for enable BIOS Recovery process when system is a special block of...
Aspire 5349, 5749, 5749Z Service Guide - Page 171
...use the local FRU list provided by the regional Acer office on how to this printed Service Guide. NOTE: NOTE:
WHEN ORDERING FRU PARTS, check the most up-to order FRU parts for the Aspire 5349/5749/5749Z. FRU (Field Replaceable Unit) List
... how to return it properly, or follow the rules set by the regional Acer office to -date information available on the printed Service Guide.
Aspire 5349, 5749, 5749Z Service Guide - Page 195
Refer to the Aspire 5349/5749/5749Z. Compatibility Test Report released by Acer's internal testing department.
Test Compatible Components
This computer's compatibility is tested and verified by the Acer Mobile System Testing Department. All of its system functions are tested under Windows® 7 environment.
Test Compatible Components
8-3 Regarding configuration, combination and ...
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