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User Guide - Page 3
... Web site 3 Help and Support 3
Searching for a topic 4 BigFix 4 Online help 5 eMachines contact information 6
2 Checking Out Your eMachines Computer 7
Desktop PC Front 8 Desktop PC Back 10 Identifying your model 13
eMachines model and serial number 13 Microsoft Certificate of Authenticity 13
3 Getting Started 15
Working safely 16 Reducing eye strain 16 Setting up your computer desk...
User Guide - Page 8
... behind our value proposition to our customers - If you ever have a problem, our knowledgeable, dedicated customer service department will be pleased with our range of -class service and support in good operating condition. Each and every eMachines computer uses the latest technology and passes through the most stringent quality control tests to ensure that you...
User Guide - Page 61
Chapter 6
Troubleshooting
• Troubleshooting typical hardware and software problems
• Getting telephone support • Using automated troubleshooting
systems • Getting tutoring and training
55
User Guide - Page 62
... power.
■ If you followed each instruction.
■ If an error occurs in the Search box , then click the arrow.
56
www.eMachines.com
Chapter 6: Troubleshooting
Safety guidelines
While troubleshooting your computer, follow these things first:
■ Make sure that the AC power adapter is connected to troubleshoot your computer problem if:
■ Power cords or plugs...
User Guide - Page 68
...your account with your Internet service provider (ISP) is plugged into the Ethernet network jack and not the modem jack. For more information about troubleshooting Internet connections, click Start, then click Help and Support.
Type the keyword troubleshooting connections in your residence or at your computer
62
www.eMachines.com Chapter 6: Troubleshooting
Internet
See also "Modem...
User Guide - Page 69
...stuck" or "key failure" error message ■ Make sure... the keyboard device driver. www.eMachines.com
63 A ...service provider (ISP) is set up
correctly.
Liquid spilled in the keyboard If you spilled liquid in correctly. Keyboard
The keyboard does not work after it dries, you may need to replace it. Clean the keyboard and turn off your computer and unplug the keyboard. Troubleshooting...
User Guide - Page 70
... before using the modem.
Chapter 6: Troubleshooting
Memory
You see a "Not enough memory" error message ■ Close all messages are set correctly.
64
www.eMachines.com Memory card reader
Drive letters for a dial... been made correctly.
■ Make sure that your telephone service to get the correct code to the telephone line and the telephone line has a dial tone....
User Guide - Page 71
...problem that makes a difference. Listen to connect at a different location). Dial a single number (such as the modem. You can tolerate and still work with the modem at a lower connection speed.
Troubleshooting...Support
For more information about dialing properties, click Start, then click Help and Support....eMachines.com
65 These lines do not work correctly. If your telephone service...
User Guide - Page 73
... modem troubleshooting, click Start, then click Help and Support. If no modem information is available, a white screen appears with no data, or if you get an error such ... www.eMachines.com
67 If your modem, then click Properties. Handshaking is a digital "getting acquainted" conversation between the two modems that establishes connection speeds and communication protocols.
Troubleshooting
4...
User Guide - Page 76
... troubleshooting, click Start, then click Help and Support....securely to put the printer online.
70
www.eMachines.com
Type the keyword network troubleshooting in the Search box , then click the...Troubleshooting
Networks
You cannot connect to your company network Every network is online. Passwords
Your computer does not accept your password Make sure that the printer is unique. Replace...
User Guide - Page 77
... printer you want to clear the check mark. Troubleshooting
■ Check the cable for instructions on installing the printer driver. To set to work offline:
1 Click Start, then click Control Panel. If your
Control Panel is not set a default printer:
1 Click Start, then click Control Panel. See the guide that the printer is in the Search box...
User Guide - Page 78
... Support
For more information, see "Adjusting the volume" on .
■ Make sure that you may want to add additional
memory to the printer. Chapter 6: Troubleshooting
■ Wait until files have an online/offline button that the volume controls are turned off. See the printer documentation for instructions for adding additional memory. You see the speaker setup...
User Guide - Page 84
...service commission for radio noise emissions from digital apparatus as set out in advance that temporary discontinuance of service...Part 68 of the Code of Federal Regulations (CFR 47) (applicable to maintain uninterrupted service...service in a margin at the top or bottom of each transmitted page or on telephone company-provided coin service. See installation instructions...www.eMachines.com...problem...
User Guide - Page 86
... could fall into such power lines or circuits. Warning
When installing or realigning an outside antenna system, extreme care should be fatal.
7 6
5 4 3
1
2
Antenna and satellite grounding
Reference Grounding component
1
Electric service equipment
2
Power service grounding electrode system (NEC Art 250, Part H)
3
Ground clamps
4
Grounding conductors (NEC Section 810-21)
5
Antenna...
User Guide - Page 93
... 9 connector 11 Hibernate mode 9 indicator 9 source problems 18 Standby/Resume 9 troubleshooting 70 turning off computer 20 turning on computer 19 power button 9 printer default 70 installing 28 parallel port 11 troubleshooting 70
USB port 9, 11
programs closing unresponsive 21 opening 25
PS/2 port keyboard 11 mouse 11
R
RAM See memory
rebooting computer 21 recordable drive 9
creating...
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