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Contents 1 Getting Help 1 eMachines Web site 3 Help and Support 3 Searching for a topic 4 BigFix 4 Online help 5 eMachines contact information 6 2 Checking Out Your eMachines Computer 7 Desktop PC Front 8 Desktop PC Back 10 Identifying your model 13 eMachines model and serial number 13 Microsoft Certificate of Authenticity 13 3 Getting Started 15 Working safely 16 Reducing eye strain 16 Setting... Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com i
Contents 1 Getting Help 1 eMachines Web site 3 Help and Support 3 Searching for a topic 4 BigFix 4 Online help 5 eMachines contact information 6 2 Checking Out Your eMachines Computer 7 Desktop PC Front 8 Desktop PC Back 10 Identifying your model 13 eMachines model and serial number 13 Microsoft Certificate of Authenticity 13 3 Getting Started 15 Working safely 16 Reducing eye strain 16 Setting... Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com i
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Memory card reader 64 Modem (dial-up 64 Monitor 68 Mouse 69 Networks 70 Passwords 70 Power 70 Printer 70 Sound 72 Telephone support 73 Before calling eMachines Customer Care 73 Telephone numbers 74 Self-help 74 A Safety, Regulatory, and Legal Information 75 Index 83 www.eMachines.com iii
Memory card reader 64 Modem (dial-up 64 Monitor 68 Mouse 69 Networks 70 Passwords 70 Power 70 Printer 70 Sound 72 Telephone support 73 Before calling eMachines Customer Care 73 Telephone numbers 74 Self-help 74 A Safety, Regulatory, and Legal Information 75 Index 83 www.eMachines.com iii
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Chapter 1 Getting Help • Using the eMachines Web site • Using Help and Support • Using BigFix • Using online help • Contacting eMachines 1
Chapter 1 Getting Help • Using the eMachines Web site • Using Help and Support • Using BigFix • Using online help • Contacting eMachines 1
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...to high-quality, brand-name components at eMachines. 2 www.eMachines.com Chapter 1: Getting Help Thank you keep your computer in addition to familiarize yourself with the outstanding quality, reliability, and performance of services and support. eMachines stands behind our value proposition to come.... to ensure that you with the best product possible. Each and every eMachines computer uses the latest technology and passes through the most...
...to high-quality, brand-name components at eMachines. 2 www.eMachines.com Chapter 1: Getting Help Thank you keep your computer in addition to familiarize yourself with the outstanding quality, reliability, and performance of services and support. eMachines stands behind our value proposition to come.... to ensure that you with the best product possible. Each and every eMachines computer uses the latest technology and passes through the most...
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... of help information by clicking a link, performing a search, or browsing the index. Visit the eMachines Customer Care Web site at emachines.com/support/. You can find help information, troubleshooters, and automated support. Help and Support opens. eMachines Web site eMachines Web site eMachines' online support is available 24 hours per day, 7 days per week and provides the most current...
... of help information by clicking a link, performing a search, or browsing the index. Visit the eMachines Customer Care Web site at emachines.com/support/. You can find help information, troubleshooters, and automated support. Help and Support opens. eMachines Web site eMachines Web site eMachines' online support is available 24 hours per day, 7 days per week and provides the most current...
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...in the Search box. It automatically gathers information about using BigFix: ■ From the BigFix program, click Help, then click Tutorial. 4 www.eMachines.com For each search, you by flashing the blue taskbar icon. Chapter 1: Getting Help Searching for a topic To search for a topic in Help and...BigFix sites on that icon to your search results, click the results header for problems and conflicts. These topics are located in Help and Support and contain the words you want to search for and access these topics. Whenever BigFix detects a problem, it alerts you receive the ...
...in the Search box. It automatically gathers information about using BigFix: ■ From the BigFix program, click Help, then click Tutorial. 4 www.eMachines.com For each search, you by flashing the blue taskbar icon. Chapter 1: Getting Help Searching for a topic To search for a topic in Help and...BigFix sites on that icon to your search results, click the results header for problems and conflicts. These topics are located in Help and Support and contain the words you want to search for and access these topics. Whenever BigFix detects a problem, it alerts you receive the ...
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Chapter 1: Getting Help eMachines contact information To help you locate eMachines contact information, you can find the eMachines Web site, Online Support, and technical support contact information on the label located on the front of your computer case. 6 www.eMachines.com
Chapter 1: Getting Help eMachines contact information To help you locate eMachines contact information, you can find the eMachines Web site, Online Support, and technical support contact information on the label located on the front of your computer case. 6 www.eMachines.com
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...higher than eye level, the monitor controls are in a relaxed position when you type. ■ Do not slouch forward or lean far back. www.eMachines.com 17 Working safely ■ Adjust the height of the computer desk so your hands and arms are positioned parallel to provide extra back...distribute your weight evenly on the chair and relieve pressure on the back of your thighs. ■ Adjust the back of the chair so it supports the lower curve of your spine. Avoiding discomfort and injury from repetitive strain ■ Vary your activities to avoid excessive repetition. ■ Take ...
...higher than eye level, the monitor controls are in a relaxed position when you type. ■ Do not slouch forward or lean far back. www.eMachines.com 17 Working safely ■ Adjust the height of the computer desk so your hands and arms are positioned parallel to provide extra back...distribute your weight evenly on the chair and relieve pressure on the back of your thighs. ■ Adjust the back of the chair so it supports the lower curve of your spine. Avoiding discomfort and injury from repetitive strain ■ Vary your activities to avoid excessive repetition. ■ Take ...
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...to check the disk status runs automatically. For more information, for about installing peripheral devices, click Start, then click Help and Support. To close programs that is not responding. 3 Click End Task. 4 Click X in the Search box , then click the arrow. Help and... Support For more information see "Enhanced keyboard" on the front of the Windows Task Manager dialog box. 5 If your computer. www.eMachines.com 21 Important If your computer does not turn off , wait ten seconds, then turn...
...to check the disk status runs automatically. For more information, for about installing peripheral devices, click Start, then click Help and Support. To close programs that is not responding. 3 Click End Task. 4 Click X in the Search box , then click the arrow. Help and... Support For more information see "Enhanced keyboard" on the front of the Windows Task Manager dialog box. 5 If your computer. www.eMachines.com 21 Important If your computer does not turn off , wait ten seconds, then turn...
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.... You use an IEEE 1394 or USB device for detailed information and installation instructions. When you plug it into the appropriate port. Help and Support For more of the following ports: IEEE 1394 (also known as printers, scanners, and digital cameras to install any time. Type the keyword... installing devices in the Search box , then click the arrow. 28 www.eMachines.com See the device documentation for the first time, your computer. IEEE 1394 and USB ports support plug-and-play . Your computer has one or more information about port locations, "Checking Out ...
.... You use an IEEE 1394 or USB device for detailed information and installation instructions. When you plug it into the appropriate port. Help and Support For more of the following ports: IEEE 1394 (also known as printers, scanners, and digital cameras to install any time. Type the keyword... installing devices in the Search box , then click the arrow. 28 www.eMachines.com See the device documentation for the first time, your computer. IEEE 1394 and USB ports support plug-and-play . Your computer has one or more information about port locations, "Checking Out ...
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... optional memory card reader to transfer pictures from one media type to another. Activity indicator Media reader slots Memory card types The memory card reader supports the following card types: Card Type Secure Digital™ MultiMediaCard™ SM (SmartMedia™) Memory Stick® Memory Stick PRO™ CompactFlash® IBM Microdrive... phone. Using the memory card reader Using the memory card reader You can use the memory card reader to transfer data between your computer. www.eMachines.com 31
... optional memory card reader to transfer pictures from one media type to another. Activity indicator Media reader slots Memory card types The memory card reader supports the following card types: Card Type Secure Digital™ MultiMediaCard™ SM (SmartMedia™) Memory Stick® Memory Stick PRO™ CompactFlash® IBM Microdrive... phone. Using the memory card reader Using the memory card reader You can use the memory card reader to transfer data between your computer. www.eMachines.com 31
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... to choose updates for your computer to keep it in the original packaging materials. ■ Keep diskettes and your computer away from your computer. www.eMachines.com Chapter 5: Maintaining Your Computer Caring for your computer To extend the life of your computer: ■ When transporting your computer, we recommend that you... a tailored selection of updates that apply only to the Internet. 2 Click Start, All Programs, then click Windows Update. 3 Click Scan for Available Updates. Help and Support 38 For more information about Windows Update, click Start, then click Help and...
... to choose updates for your computer to keep it in the original packaging materials. ■ Keep diskettes and your computer away from your computer. www.eMachines.com Chapter 5: Maintaining Your Computer Caring for your computer To extend the life of your computer: ■ When transporting your computer, we recommend that you... a tailored selection of updates that apply only to the Internet. 2 Click Start, All Programs, then click Windows Update. 3 Click Scan for Available Updates. Help and Support 38 For more information about Windows Update, click Start, then click Help and...
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...9632; Periodically updating the Norton AntiVirus program to e-mail messages, or downloaded from the Internet. ■ Checking all programs for viruses www.eMachines.com 39 To scan for a period of time because they are on a certain date. Norton AntiVirus opens. Some viruses go undetected for... A virus is a program that are activated on diskettes, attached to protect against viruses, click Start, then click Help and Support. Protecting your computer from viruses Protecting your computer against the latest viruses. Protect your computer to a file on suspicious Microsoft Word...
...9632; Periodically updating the Norton AntiVirus program to e-mail messages, or downloaded from the Internet. ■ Checking all programs for viruses www.eMachines.com 39 To scan for a period of time because they are on a certain date. Norton AntiVirus opens. Some viruses go undetected for... A virus is a program that are activated on diskettes, attached to protect against viruses, click Start, then click Help and Support. Protecting your computer from viruses Protecting your computer against the latest viruses. Protect your computer to a file on suspicious Microsoft Word...
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Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
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... damage from static electricity, see the program's printed documentation or the online help Customer Care in the Search box , then click the arrow. 56 www.eMachines.com The message may help . Type the keyword troubleshooting in diagnosing and fixing the problem. ■ If you added or removed peripheral devices, review the... and while the modem cable and the power cord are connected. ■ Make sure that you are correctly grounded before accessing internal components. Help and Support For more information about troubleshooting, click Start, then click Help and...
... damage from static electricity, see the program's printed documentation or the online help Customer Care in the Search box , then click the arrow. 56 www.eMachines.com The message may help . Type the keyword troubleshooting in diagnosing and fixing the problem. ■ If you added or removed peripheral devices, review the... and while the modem cable and the power cord are connected. ■ Make sure that you are correctly grounded before accessing internal components. Help and Support For more information about troubleshooting, click Start, then click Help and...
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..., the file cannot be restored. The file is IBM-compatible. Type the keyword System Restore in the Search box , then click the arrow. 60 www.eMachines.com If the light stays on page 57. To restore deleted files: 1 Double-click the Recycle Bin icon. 2 Right-click the file you want to... ENTER. ■ Make sure that the diskette you are using is restored to the place where it was originally deleted from the drive. Help and Support For more information about restoring deleted files, click Start, then click Help and...
..., the file cannot be restored. The file is IBM-compatible. Type the keyword System Restore in the Search box , then click the arrow. 60 www.eMachines.com If the light stays on page 57. To restore deleted files: 1 Double-click the Recycle Bin icon. 2 Right-click the file you want to... ENTER. ■ Make sure that the diskette you are using is restored to the place where it was originally deleted from the drive. Help and Support For more information about restoring deleted files, click Start, then click Help and...
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You see a "Data error" message This may need to another drive. Help and Support For more information about file management, click Start, then click Help and Support. Type the keyword file management in the diskette drive, eject it and restart your computer. ■ Press CTRL+ALT+DEL to... drive using Disk Cleanup. ■ Empty the Recycle Bin by right-clicking the Recycle Bin icon, then clicking Empty Recycle Bin. www.eMachines.com 61 Hard drive Troubleshooting You see an "Insufficient disk space" error message ■ Delete unnecessary files from the diskette drive, then press...
You see a "Data error" message This may need to another drive. Help and Support For more information about file management, click Start, then click Help and Support. Type the keyword file management in the diskette drive, eject it and restart your computer. ■ Press CTRL+ALT+DEL to... drive using Disk Cleanup. ■ Empty the Recycle Bin by right-clicking the Recycle Bin icon, then clicking Empty Recycle Bin. www.eMachines.com 61 Hard drive Troubleshooting You see an "Insufficient disk space" error message ■ Delete unnecessary files from the diskette drive, then press...
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...have lost your Internet connection, or your local telephone service ■ The condition of graphics and multimedia on page 64. Contact your ISP technical support for help. ■ Make sure that you still get the error, your ISP may be having multiple programs open , performing multiple downloads, ... the URL or try a different URL. If the error message still appears, disconnect from the ISP connection and close your computer 62 www.eMachines.com See "Desktop PC Back" on page 10 to make sure that your account with your Internet service provider (ISP) is plugged into the...
...have lost your Internet connection, or your local telephone service ■ The condition of graphics and multimedia on page 64. Contact your ISP technical support for help. ■ Make sure that you still get the error, your ISP may be having multiple programs open , performing multiple downloads, ... the URL or try a different URL. If the error message still appears, disconnect from the ISP connection and close your computer 62 www.eMachines.com See "Desktop PC Back" on page 10 to make sure that your account with your Internet service provider (ISP) is plugged into the...
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... stuck. Press each key to loosen a key that might be stuck, then restart your ISP for technical support. Clean the keyboard and turn off your computer and unplug the keyboard. Contact your computer. www.eMachines.com 63 Liquid spilled in the keyboard If you spilled liquid in the keyboard, turn it upside...
... stuck. Press each key to loosen a key that might be stuck, then restart your ISP for technical support. Clean the keyboard and turn off your computer and unplug the keyboard. Contact your computer. www.eMachines.com 63 Liquid spilled in the keyboard If you spilled liquid in the keyboard, turn it upside...
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...the modem cable is failing. Chapter 6: Troubleshooting Memory You see a "Not enough memory" error message ■ Close all messages are set correctly. 64 www.eMachines.com Memory card reader Drive letters for a dial tone by plugging a working telephone into the modem jack and not the Ethernet network jack. Modem (dial... 6 feet (1.8 meters) long. ■ Remove any line splitters or surge protectors from your computer is connected to temporarily disable the service. Help and Support For more information about troubleshooting memory errors, click Start, then click Help and...
...the modem cable is failing. Chapter 6: Troubleshooting Memory You see a "Not enough memory" error message ■ Close all messages are set correctly. 64 www.eMachines.com Memory card reader Drive letters for a dial tone by plugging a working telephone into the modem jack and not the Ethernet network jack. Modem (dial... 6 feet (1.8 meters) long. ■ Remove any line splitters or surge protectors from your computer is connected to temporarily disable the service. Help and Support For more information about troubleshooting memory errors, click Start, then click Help and...
