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W10240504 - Page 7
..., Heater Voltage is not available,
and Airflow is available, a tone will report findings per the "Gas Dryer Results Display" section where Heater Voltage is available
and Airflow is displayed on the UI.
5
Check for 2-phase, 240 VAC service. Check for 2 seconds.
Load Mass for POWER) are off, and the START button is ~208...
W10240504 - Page 8
... "Electric Dryer Results Display" section where L2 Voltage is available, L1 Voltage is available, Heater Voltage is available, and Airflow is available.
If gas (Fuel = Gas): The UI will be right aligned. The text will be right aligned. Status_Airflow = 2 will be displayed as in step 6.
Motor On/Off
The update for 2-phase, 240 VAC service...
W10240504 - Page 10
... model displaying the fault/error code. See TEST #6: Buttons and Indicators, page 21.
F2E5 UI Software Error: Parameter Memory Invalid
Replace the User Interface. If the temperature drops below 18° F (> 50k ohms), the exhaust thermistor is not blocked;
Connector Problem • Unplug dryer or disconnect power and check that airflow system is open or shorted. FOR SERVICE...
W10240504 - Page 11
..., page 12.
Refer customer to dryer.
See Test #1: ACU Power Check, page 12. Connection problem between ACU and UI. ACU problem. Connection problem between ACU and UI.
See Test #3: Motor Circuit, page 15. Check the Start/Pause button.
ACU problem. Moisture Sensor problem.
FOR SERVICE TECHNICIAN'S USE ONLY
TROUBLESHOOTING GUIDE
PROBLEM WILL NOT POWER UP - Motor...
W10240504 - Page 13
... that ALL connectors are mechanically secure. Remove the cover plate. 3. Reassemble all parts and panels.
10. FOR SERVICE TECHNICIAN'S USE ONLY
If +5VDC is still missing, unplug dryer or disconnect power and replace the ACU.
If +5VDC returns, unplug dryer or disconnect power and check harnesses and connections between the neutral (N) terminal of...
W10240504 - Page 14
... reconnect power.
10. If it is firmly connected to verify repair. Reassemble all parts and panels.
9. and Canadian Installations): 1. Remove the cover plate from the rear panel, then pull out the power cord.
6. Visually check that secures the cord to the ACU.
5. GAS DRYER (U.S. Also see figure 2, page 12.
If there is continuity, go...
W10240504 - Page 16
... and repair the wiring...Gas supply
Electric Dryer
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Gas Dryer
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PAGE 16
DO NOT REMOVE OR DESTROY
The following items are part of this system:
Part...replace the door switch assembly. TEST #4: Heat System
This test is much greater than 4 Ω, replace the motor.
7.
FOR SERVICE...
W10240504 - Page 18
... associated values.
If the resistance corresponds to verify repair. Reassemble all parts and panels.
9. Perform steps under "Service Test Mode", page 6, to the temperature, the outlet thermistor is good.
If the thermistor resistance does not agree with the table, replace the outlet thermistor.
4. GAS DRYER ONLY:
1. Locate the high limit thermostat (see figure 10b...
W10240504 - Page 19
... correct the problem, replace the ACU. For thermal fuse location, see figure 10a or 10b.
3. In addition, check for blocked or improper exhaust system, and, on electric dryers, for location.
4. TEST #4d: Gas Valve (Gas Dryer)
1. RANGE k ohms
8.5-10.5
6.8-8.8
5.0-7.0
If the resistance is OK, the outlet thermistor is wired in series with temperature setting, replace the outlet...
W10240504 - Page 20
...
TEST #5: Moisture Sensor
This test is open , replace the ignitor.
If resistance readings are part of Moisture System Harness/connection
Electric Gas Dryer Dryer
Metal sensor strips
Machine control electronics
NOTE: Refer to strip circuit on , line voltage may not be suspect. Remove console to verify repair. See figure 12. Access the ACU and remove...
W10240504 - Page 25
DO NOT REMOVE OR DESTROY
GAS DRYER WIRING DIAGRAM PAGE 25 FOR SERVICE TECHNICIAN'S USE ONLY
Figure 15 - Wiring Diagram, Gas
IMPORTANT: Electrostatic discharge may cause damage to machine control electronics. See page 1 for ESD information.
W10240504 - Page 26
... 17, for gas dryer component locations. Blue Black-White
Red
Blue-White (Electric) Blue (Gas)
Green-Yellow
Red-White
Pluggable Drive Motor Switch
PAGE 26
DO NOT REMOVE OR DESTROY
Component locations. FOR SERVICE TECHNICIAN'S USE ONLY
COMPONENT LOCATIONS
• ACU (beneath console) • User Interface (UI)
Door Switch (Location may vary between models)
•...
W11040073A Whirlpool Agora Dryer - Page 12
...the Installation Instructions.
Troubleshooting
First try the solutions suggested here, or visit our website at www.whirlpool.com/product_help - Replace the fuses or reset the circuit breaker.
The dryer may hear the gas valve clicking as it opens and closes. Clothing is normal.
On gas dryers, you may be in dryer. If you experience
Possible Causes
Solution
Dryer Operation
Dryer...
W11040073A Whirlpool Agora Dryer - Page 14
... BE PRODUCT REPAIR AS PROVIDED HEREIN. In the event of the original unit's warranty period.
The cost of purchase including dealer or retailer name and address
IF YOU NEED SERVICE:
1. Please take a few minutes to review the Troubleshooting or Problem Solver section of the Use and Care Guide, scan the QR code on how to province. Conversion of...
W11040073A Whirlpool Agora Dryer - Page 1
... all requests for service in remote locations where an authorized Whirlpool servicer is intended for Factory Specified Replacement Parts and repair labor to correct defects in fixtures (i.e. If outside the 50 United States and Canada, contact your appliance will pay for in materials and workmanship and is required to review the Troubleshooting or Problem Solver section of household...
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